I was glad to find some shoes on clearance at the store, and I ended up buying a pair. There were…read moresome cool looking shoes in green that I really wanted to buy, but I decided to go with a more neutral color tone. The store itself was not bad. In general, the store was pretty clean and organized, but the footwear section could definitely use some work and tidying up. But it wasn't too bad. parking was super easy, and staff were pretty nice and friendly. No complaints in those departments at all.

This Kohls replaced the Grand River/Middlebelt location in Farmington Hills. I remember visiting…read morethe old location, but I've come to this spot much more! I had the opportunity to visit it during the grand opening weekend. There were sales associates everywhere offering Kohl's charges and 20%. The racks were neatly arranged and it was so much fun to shop there. Fast forward to know, and this Kohl's is still well-stocked and a blast to shop at. Like all Kohl's stores, they offer fast and easy returns. I usually don't have a problem finding my size and the selection is great.

Best store ever! Beautifully curated lux items and always as described. Jess is the best! if you…read moreare an avid lux and designer person this is the place for you! Staff is East to work with amazing unbeatable prices too!

From ladies' designer clothes, shoes, bags, belts and even fancy jewelry is available and sold as…read morepre-loved items. We were able to buy a dress for as low as $8. As first time customers, they ask if we would like to share our name and phone number to track their regular or frequent shoppers. I was given a $5 coupon that can be used on our next visit. Pre-loved items are in very good condition, sometimes a tag is still attached to it from the original store. Clothes Mentor smells so good that it sets your mood to shopping therapy mode ;-) They accepts cash or credit card payment. I could have given a 5 star rating however some of the staff were very insensitive to walk-in customers, most especially to those who don't speak or understand English at all. I saw the expression on their faces the dismay when an elderly customers ask and they seem to be not so helpful. You could hear the same answer like "whatever is out there is what we have". Also, some of them choose to greet whoever they want to greet that day. Very much commend one the clothes specialist working there named Linda, she was very polite, engaged in a conversation, and smiling the whole time. Lots of parking. Store hours Monday to Saturday starts at 10 am to 8 pm. Sundays open at 12 noon and closes early at 6pm. Still itching to spend your hard earned money? Walmart, Sketchers, Hobby Lobby and some other stores are open and just a few meters apart from each other.

Come see Spencer at Nordstroms! I found my bag for travel! The Beis Weekender is HUGE with a…read moretrolley sleeve!!!! I'm SO thankful for his kindness and patience!!!

On a recent visit to Nordstrom-Twelve Oaks, my friend had an appointment to get a dress altered for…read moreher son's wedding. I was along for moral support. Upon arriving in the women's department, we asked Ann where we should go for alterations. Ann couldn't be bothered to show us where to go, she instead pointed to a nearby fitting room. We then asked Deborah, and she took the dress, found a fitting room for my friend and promptly called the alterations department. Thank you Deborah. After the alterations were complete, it was suggested to my friend that she open a Nordstrom credit card in order to get back the alteration fee in Nordstrom notes. Deborah so kindly started the process. 45 minutes later, after being transferred around to four or five different departments on the phone, Deborah called for a manager. Kurtis, the manager, was finally able to finish the process. Had the alteration fee not been so steep ,we would have walked away. Truly, ridiculous. Kurtis did provide us a free lunch in the Bistro, for all the time wasted. While waiting for the approval process, I wandered into the lingerie department to look for a specific brand of underwear. There was no one working in the department. I had to find someone from another area and of course the sales person immediately said that wasn't their department. What has happened to Nordstrom and their sales team? Nordstrom was always the gold standard for customer service. Perhaps they should take a lesson from Von Maur- There are always plenty of people working and you are always asked if you need help. I am not sure why I would go back to Nordstrom.

I'm surprised I have never reviewed this place, I have now been in twice, but I have a bit of an…read moreaddiction to their online site lol. We have a four month old daughter and most of her stuff is from Carter's. I finally visited the store the other day, it was a long time overdue because I lived five minutes away. They had a large selection of things I had seen online plus some other things as well. The first time I visited the store it was to pick up an online order, but I also ended up buying some cute stuff too. The second time it was to see if I could change up a size of something I bought online. They did not have the coat in store, but they were able to order it online for me for no cost. I definitely recommend signing up for their credit card, as well, because you get free shipping on anything with it. Definitely dangerous because you could buy something for like five dollars and it shipped for free, haha, but with an infant, it's been pretty nice to just shop from my phone or a computer. Overall, I recommend this location and I will be back at some point.

As a new mom shopping for the baby s always exciting... and this place makes me go bonkers…read more.. everything s arranged so well and the boy and the girl section s arranged nice and separate so u don't end up buying the wrong stuff as the excitement of shopping might make u turn a blind eye to checking that out... the whole store is very organized and each item s placed as per the size so it's easy to pick up from the rack... the staff too are very helpful and address ur concerns wit a smile... They have a size chart placed so it's easy to choose the size accordingly Best time to shop in the store is to visit it during sale time as they always have good discounts and u can end up buying more than u need Also checkout the clearance section as they have good steals there sometimes

Since I look for a more classic style to wear at work, I should make a trip here more. Easy to get…read morein since it is near a mall entrance with lots of parking. Service is there when you need it. Good selection in all sizes. While the prices is higher than regular clothing stores, the sales help. Quality of clothing means it will last for many seasons of wear.

Employees were unfriendly and almost to the point if being rude! I suppose it's because I requested…read moreassistance so I could get in and out quickly. I was never thanked for my purchase, probably because I didn't spend hundreds of dollars!

Not bad. They have so many color of Crocs and so many different Birkenstock on sales. If you need…read moresome on sale shoe, they have all the sizes. Store is clean and organized and there are so many shoes and brands.

Not sure why I haven't reviewed or gone to this location before - I lived in WB as a kid but I…read morethink this is maybe a newer location. We stopped by here this weekend, my boyfriend had a pair of shoes from a different location to return. I could use some new shoes for a work trip next month and I ended up getting a very comfy pair of Clarks sandals - my trip is in CA so they should be useful. They were a bit pricey, about $70 and then 20% off because it was clearance, but for Clarks that isn't terrible. They came in size 7.5 wide which was awesome too - since I have a wide foot, it's usually really hard for me to find comfortable shoes. FYI, this location does not have a bathroom, but I imagine TJ Maxx across the plaza probably would have one. The Novi DSW does have one but I've been finding that most DSW locations do not.

This location has a great selection and phenomenal customer service. If your life is busy, schedule…read morea personal shopper time (complimentary) give them your budget and idea of what you're looking for. The garments will be selected ahead of time and ready when you arrive.

I visited this store about a week ago. Brought an out of town guest with me. We found some great…read moredeals. Their clearance section is great. The items that were originally $120-$150 were marked down to $20-$40. And with my coupons (I am a member) it ended up to cost about $20 per item. The lady who was helping us, Gayla, did an outstanding job. Very helpful, knowledgeable. Friendly, but not pushy. Other ladies were very nice too. They made us feel welcomed at the store. Will definitely be back.

Newer location in the area. Standard Burlington setup. Signage was clear. Men's, women's, kids,…read morehousewares, and accessories to name a few items to purchase. Value was found in the clearance section and the regular prices were affordable. Staff was present straightening up and stocking shelves. The checkout process was smooth during the holiday and the wait was not long even though plenty of customers were checking out. Everyone was pleasant when I shopped and still the same service when I returned to the store with a return. The return window is fairly decent with an extension given for the holiday. Loyalty membership allowed for a 2 week extension on returns. Parking is plentiful in the shopping plaza and they have accessible parking right in front of the store. They are still hiring right now. I'd visit this location again.

The store is neat and clean and the staff is helpful and friendly. They have some good stuff up in…read morethere I definitely will shop there again.