Soft and comfy UGGS bucket hat ! Yes, tried on puppy…read more I would def recommend. I absolutely love it

I have been a loyal Spa Nordstrom customer in Troy for more than 13 years, and unfortunately, the…read morelevel of customer service has declined significantly over the past several years. I have had multiple appointments changed because an esthetician was unavailable, and since the pandemic, evening appointments have become extremely difficult to get. I continued going because I had a regular esthetician I trusted. Unfortunately, my experience this past May was especially upsetting. The esthetician I was scheduled with arrived 30 minutes late, which resulted in a rushed eyebrow wax. I ended up with a waxing burn that removed skin above my eyebrow. After that, I simply decided I would no longer book with that esthetician and would return to my regular person. I made an appointment with my regular esthetician months ago for this Sunday and confirmed it. About an hour later, I received a call telling me she would not be working that day. I was offered another esthetician, but after my experience in May, I was not comfortable doing that. The timing was particularly frustrating because I am leaving for a trip this weekend, so I had to scramble to find another spa that could fit me in before I leave. After 13 years, I have decided I will no longer be using Spa Nordstrom. Nordstrom used to be synonymous with exceptional customer service, which is why I remained loyal for so long. Unfortunately, my recent experiences no longer reflect that reputation.

Best ALO location ever with the most amazing customer service. Joe was so kind, efficient and…read morehelpful. I placed an online order and it was fulfilled so quickly, I honestly am so satisfied with the service. He pulled up my order and confirmed it was being processed. I'm an avid Alo shopper but truthfully have yet to experience any other Alo location that is this helpful and kind--and I have visited many Alo stores. 100/10, highly recommend this Alo location.

Im store service (regardless of the location) is phenomenal! Their bra tank won me over, and now…read moreI've tried (and love) so many of their products!!! Their runners are also fantastic...I'm slowly replacing my other running shoes with Alo. The only knock I would give them is their on-line customer service. And, since I live in Arkansas where there are no Alo stores, that kind of sucks. Thank goodness we travel!

Lots of purses, but not the right size, abundance of zippers and cubbies and not ideal straps for…read morecross body. Found some with good straps, but the bag was too small. Still my favorite leather. Lasts for decades.

This store is out in Great Lakes Mall off of I75. Because 696 is closed, bring your patience for…read morethe roadtrip. Once at the mall, it was pretty crowded. I went straight to the store and I wanted to do an exchange. I was greeted by a friendly lady at the door. Their selection is vast, so stay focused on your budget. I found a bag I wanted to exchange for and made my was to the line. Checkout was friendly and the prices were wonderful. I'll definitely be back!

We were told about this place by a dear friend and I'm soooo Happy we found it!!…read more We were helped by Geno who gave us Excellent customer service and made our shopping experience soooo fun and my hubby is 100% Happy with the Suit, shirt, tie and shoes!!! Looking forward to picking up suit on July 16th. Will definitely return when he needs anything in Men's clothing!!!

Stupid ass put the wrong number in for my receipt and it was wrong size so I couldn't return it 1…read moreweek later. Plus the other "do boy" in Birmingham was not helpful.

I have been going to this store for years and have gotten some great bargains. Even in my travels…read moreI find this store. I have gotten some great clothing that holds up over time . You can find unique items and statement maker. I highly recommend .

I absolutely love Anthropologie! I usually order everything online and then return items in person…read moreinstead of shipping them back--and the return process is always quick and seamless, especially if you have your order confirmation or the packing slip. The staff makes returns easy and efficient, which I really appreciate. That said... I almost always end up finding something new while I'm there I literally have to run out of the store sometimes to avoid buying more. This location is conveniently situated on the lower level next to Nordstrom, making it an easy stop while shopping. Stylish, efficient, and dangerous for my wallet--in the best way. Highly recommend!

New to Novi West Oaks... it's great Lands End has their own storefront!…read more This store has a nice and varied selection; there's a kiosk with catalogs and a computer for ordering. Shipping is free to your home without having a minimum purchase amount! They offer free catalog returns to the store too! I wish there was more selection of men's jeans, flannel/fleece lined pants, women's petite clothing, accessories, and outerwear. I'm hoping in time more will come! Looking forward to shopping here in the future.

Be aware they close early. Just drove a half hour to find they are closed at 7:00, unusually early…read morefor where they are located in Novi. Otherwise it's a great store.

My husband shops here for all his clothes, and they never disappoint. The staff is very friendly…read moreand they treat us like family. It's always a pleasant shopping experience. They have all the top brands as well as a large selection of sale items and lower priced brands. I love the way the store is laid out and we always find what we need. The best DXL in metro-Detroit.

I went to get a gift card for my son for his birthday. I spoke with the manager who was very…read morehelpful in pointing out the many stylish options they had. I really like the selection of cloths for every age group. My son was very impressed with what he bought with the card. DXL is his new favorite store.

For an older woman, as myself, I found a nice selection of dresses that I could choose from.read more

It is unbelievable how hard it is right now to find homecoming dresses. I went to two malls and…read moreseveral other stores in the metro Detroit area and found either every rack picked over or no dresses left at all. I happened upon this place by accident on my search for my child. I knew of this location but did not know how nice it was, it is near a Kroger and a Hobby Lobby, so I did not realize it was a full fledged department store in the middle of a strip mall. Once I found the proper section I finally found a small but nice rack of hoco dresses. Since my child was not with me I decided to get a couple sizes. The employees here were so friendly and helpful, they went out of their way to help with return policies, finding other sizes, and putting the dresses in hanging bags. Great customer service! I do not normally shop at this store, but since my positive experience, I will put it on my list of places to find our seasonal necessities along with Kohl's or other such shops.