Poor selection of flip flop sizes. Finally found two pairs in the sizes needed and then presented my card at checkout and was told I had to have my ID (which was in the car). I shop routinely at old navy without my ID handy bc I just grab the card to pay and don't carry extras inside. Since I have never been asked for ID, I was unprepared to show ID for a 5 dollar purchase. I find it concerning that they choose who to ask for ID as it is convenient to them. I don't mind showing ID but if I know in advance, if you have a policy in place, post it and enforce it every time. These days showing ID is not securing your credit card from a breach it only means you are the owner of the card. Great policy but so flawed with the current threats of fraud and harassed over a 5 dollar flip flop purchase. Wow. Not worth my time whatsoever and the attitude of the cashier.
By the way. The cashier was playing on his phone when I walked up. read more