I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

Loved it great prices good quality stuff enjoyed time with family and friend's!!!!!!!!!read more

I am so excited that my favorite upscale thrift store Beautiful Lives has finally opened an outlet…read morestore! They have a great selection, kind employees, and suport wonderful causes. The only down side is the outlet is it is nothing like their other stores. They carry the items that did not meet their standards to sell in their upscale stores - so more Goodwill quality. Some items are very worn and have holes and stains. They have A LOT of merchandise -men's, women's, and kids along with books, toys, and housewares so you do have to do a lot of digging and browsing. Most items are sorted and hung but some are just in bins. I do wish they had carts or bags to shop with and fitting rooms. Even pop up fitting rooms like they use at events would be nice. The pricing is OK here, it is by weight which can get expensive. Kids toys are $1 a lb and books are only 50 cents a lb which is awesome! But clothes and shoes are $4 a lb which I think is quite high unfortunately for the quality of items. Both times I went with my kids I got a few items -a pair of jeans, a skirt, and 3 tops and it was $24! Not what I expected for sure since I pay that at their regular stores for nicer brands/items. However, they do have frequent sales and a rewards program so you can save money that way! It's definitely worth checking out and you are supporting a non profit and their local causes.

Ok went back yesterday....granted it was about 45 minutes before closing time. A different…read moregirl...she heard the door open and came from the back. She said the obligatory "hi" but little else. I could almost feel her saying "leave...I want to go home...get out of here..." So I did.

Very friendly! always willing to help you find items. They also have very good prices compared to…read moresome other boutiques in the area. If you haven't been - you should def check it out!!!!

My favorite boutique to shop at! The clothes are so trendy and the owner, Lauren, is the sweetest…read moreever!!! She helped me pick out an outfit for an event I had to go to and was stressing about. I got so many compliments on my outfit that night! I will shop here again....and often!

If you've not experienced one of these stores, you probably should be forewarned about what to…read moreexpect. I am one of those ridiculous bargain shoppers who gets a thrill looking for the good deal. In this store there are definitely some amazing deals to be had for clothing, but there is a lot of work to get to it. This is where retail outlets send the absolute last things remaining, so you have to appreciate much of what ends up here has minor damage, or not so minor damage, or may have been miss-sized or made incorrectly or something to account for the fact it was sold for pennies on the dollar. But mixed in with all this damaged stuff are the jewels that you'll have to have a lot of time and patience to find. I recommend getting on their mailing list, as they will tell you when they have large events, and you get additional discounts on occasion. I have attended these events when they got a giant shipment of swimwear and have picked up swimwear in hard to find sizes for $3-4 a piece. I've gotten formal dresses for $10-15, nice brand shoes for $10-$20, name brand workout ware for $3-8, etc etc. My last trip through I got 2 French Connection brand sweaters that retail for $120 for $15 each. So if you are a person who finds thrill in the hunt, and has the time to hunt, come check this out and get on the mailing list. Just be sure to try on everything and go over it very carefully, as sometimes the damage is not immediately obvious. Happy Hunting!

What a great spot to find so many things! Home decor, Arkansas, Americana, baby gifts, and so much…read moremore! Support local vendors and thanks Brick City for bringing this fun idea to Fayeteville.....And for letting your vendors have AUTONOMY in what they sale!!! In regard to the one star comment.... As a Buyer we can choose to buy what we want to buy, just because a booth might sale something you do not agree with is not a reason to give a one star review that effects the business as a whole. Shop local friends.... That is what will supports Fayetteville best!

This store needs to do a better shop of vetting the merchandise being sold. Stuff like this is…read morestraight up not welcome in Fayetteville.

super cute boutique in the downtown square area! lots of selections, including accessories as wellread more

I placed an order on 1/17/2023 for a Valentine's sweater. My order moved to processing but nothing…read morehappened after that. I reached out weeks later to figure out what was going on, and received a rude email telling me I had placed a "pre-order" on the sweater (no I hadn't. In fact, I wouldn't have ordered at all if it was on pre-order, as I really didn't care either way about the sweater. Why would I wait weeks/months, since they don't tell you how long pre-order is, for a sweater I only halfway cared about). I just received it on 2/6/2023. It's a Hanes Ultimate Cotton sweater that sells for $16 online. The price on RiffRaff? $54. The print job is fine but that's literally all they do. Buy a cheap sweater and print on it, and take nearly a month to do it. I could've bought one hand stitched off Etsy for that same time and price.

I came in very close to closing time in search of an outfit because I left what I was going to wear…read moreout of my bag. The girl that helped me was amazing!! Absolutely the best service ever!! I wish I could remember her name. I know she has a sister that lives in Austin. I was shocked to find that level of boutique in Fayetteville. Amazing!!

Been shopping in Fayetteville since I was little and this is the one place that always has…read moreeverything I need! The pieces are up to date with the current trends and high quality. Also, the staff is so helpful and kind. 5/5