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    Old Navy

    2.8 (24 reviews)
    Open 10:00 am - 9:00 pm

    Old Navy Photos

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    Entrance
    Melissa B.

    Old Navy was fully stocked with lots of options for spring and summer. The stacks and racks were well organized and it was easy to find the sizes I was looking for. They had lots of sale items that were clearly marked with large signs on the tables and racks. They had a variety of shorts with differing lengths and fits. It's nice to find a store that my daughters and I can both shop in. I prefer shorts with a 5 inch inseam and my teens wear the 3.5. I love that Old Navy has both.

    Shelley H.

    The Great Hunt Awaits-Messiness everywhere! Good luck finding any item displayed on high because they generally sell out of these and then neglect to change the display so folks won't keep requesting featured tank/tee/blouse! Also MIA are sales associates..I think I spied one hiding behind a table full of clearance tees, but then it turned out to be another shopper like myself desperate to find the cute top up above our heads on display. This store is always so jammed with merchandise that you can hardly shop it. It is very discouraging to approach rack after rack of shorts that are tumbling off onto your arm or the floor as you rummage through for your size which BTW, for all the stock they DO have, my size is somehow the one size of which they always seem to have sold out. How can you have 20 size S and 15 size XL with not one M or L in sight? This day I DID manage to find two tops at 50% off in MY size, BUT that's only because these tops had been misplaced on other racks in another section of the store. I have absolutely no doubt the shopping gods were with me and the Force was flowing through me because it was nothing shy of a miracle that this purchase even transpired. The sales at Old Navy are great, but navigating their sales floor can definitely be daunting!

    Debbie F.

    Sorry for the two stars, OLD NAVY, but, I couldn't find a salesperson other than the cashier. I saw a lot of clearance items, some items were nice, I wish I could've found my size.

    Long line
    Minnie D.

    Customer service is what is lacking here. I rummaged through some jeans to find a size as an Old Navy rep walked by. She didn't even ask if I needed help as I was messing up the nicely folded jeans to find my size. There was no one in the dressing room area to place me in a room and to get me another size when I needed it. Then there was the horrid, long line with 2 cashiers. One of the customers was trying to exchange something and use a coupon so that one cashier was tied up for a while. The manager came and helped her with that exchange issue and saw the long line. I should have said something. "can you help your 2 employees ring customers, but I didn't want to make a scene. When I got to the cashier I told her she needed backup and suggested she tells her manager. She said she did and the manager replied " you'll be okay." What about the customers in line who were mumbling under their breaths. The place is also dirty. Tons of dust bunnies in the dressing room and check out my picture with all the dust on the blazer jacket. Yikes.

    There were clothes everywhere on the floor and off the hangers.
    Lyndsey R.

    I'm not sure what it was but this old navy had clothes everywhere. Mainly on the ground. Perhaps because it's back to school season? Either way it made it an uncomfortable shopping experience and we walked right back out. Maybe they keep their store picked up when school is in season. If you do decide to come here, just keep the mess in mind if that is not how you prefer to shop.

    Store front.

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    4 months ago

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    6 months ago

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    7 months ago

    Visited old navy, 5 star service provided by Lexi. She was very helpful, friendly and patient.

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    Doxology

    Doxology

    4.9(8 reviews)
    3.0 miHorizons West / West Orlando

    I love to visit Doxology - just because it is a calming experience to see all of the displays and…read morethe variety of merchandise. The owner and staff are friendly and welcoming. I bought a new wallet that will easily move from purse to bag or even my pocket. For Christmas, they had a lovely jewelry tree.

    Have you ever been to a store that was as much fun to explore as it was to shop at? Doxology in…read moredowntown Winter Garden is just that. We visited for the first time on Small Business Saturday and were greeted upon entering. The store was busy and there is soooo much to look at and I'm not just talking about the items for sale. The decor is beautiful and feels extremely welcoming. There is a Santa in his sleigh with reindeer hanging from the ceiling, a collection of vintage ornaments behind the register area, and an altar where you can leave a prayer request or pick one to take and pray for that person. They carry apparel, home decor, devotionals, jewelry, and much more. This will be one of my new go to stores for gift giving ideas. We walked around for awhile and found some clothes to try on. Both my daughters and I found tops that were flattering and modest. The staff was friendly and checkout was efficient. We even shared an amusing moment during the checkout process in regards to one of the items I purchased. Also, I'm not sure if it was a promotion for Small Business Saturday but when we arrived home and put our items away, we noticed a surprise; they had placed a scarf inside the bag. Thank you all, we'll be back!

    Photos
    Doxology - Hours of operation

    Hours of operation

    Doxology
    Doxology

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    Chico's - Fitting room - terrible customer service

    Chico's

    1.9(10 reviews)
    0.2 miHorizons West / West Orlando
    $$

    Horrible Store Experience!!! Reached out to Chicos Customer Service and the company doesn't seem to…read morecare!!!! (See photos of email exchange) Think twice about shopping and spending your money here. Below is email I sent to customer service: Good afternoon, I am reaching out in regarding my experience at a store visit yesterday. I visited the Daniels Road Store in Winter Garden, Florida around 12:45 pm. It was my first time shopping at Chicos as I usually shop at the Gap, Banana Republic, or Boden. I came across Chicos online and on social media and found the store to be close to my home. After recently losing weight I've been looking to replace my too large wardrobe and found Chicos to be my best option to go try on vs. online ordering bc I was unsure of my current size. I looked online and had about 15-20 items I was going to purchase in store. I was also going to purchase panties, bras, and sleepwear in store once I had confirmed my sizes. I was excited. Until I actually got to the store. Upon entering there were people shopping and multiple employees. My daughter and I were not greeted by anyone. We looked around and I picked up a few pairs of bottoms and a few tops in multiple sizes so that I'd be able to determine my size before trying on all the items I was planning to purchase in my correct size. We walked around the store and still no one helped us or greeted us. The employees were actually having personal conversations and watching us as we browsed. Since no one offered to help, I located the fitting room and my daughter found a chair to sit on while I tried on the items. There was an employee in the fitting room and told me I could go into the open door. I tried on my clothes and continued to hear the employees talking. At no point did any employee check on me while trying on. The employees watched my daughter as she was sitting on the chair waiting for me to try the clothes on and it made her incredibly uncomfortable. The jeans that I had brought into the fitting room were too large so I had to get dressed, go back to the racks, and find the smaller size myself. At no point during any of this did anyone offer to help as they watched me going through the racks to locate my size. I tried the other pair on and was excited that they fit but growing frustrated with the experience and lack of customer service. Since no one had still come back to check on me or helped me in any way I decided that I wasn't going to spend upwards of 1K in a store that wasn't willing to help me or provide any customer service. I don't know why I had this experience at this store and can only speculate. I haven't ever experienced a complete lack of customer service like this. It was almost as if the employees didn't think I could afford to shop there so no one was willing to help me or they thought I was going to steal something. Unfortunately, if either of those was the case, their assumption was wrong and your company lost what would have been a loyal customer and free advertising by an influencer/top 10% Google guide. My negative experience will be what I share with others because it was terrible. I hope my experience can be used as a training tool and that customer service at the Daniels Road location can be improved because I can only imagine the revenue that Chicos is losing if others are treated this way when shopping in your stores. Thank you for your time,

    so I do love Chico's clothing, but time and time again I have a terrible customer service…read moreexperience in this particular location in Wintergarden Village Wintergarden, Florida. My experience today was the worst. I simply needed to find where a pair of pants was in the store that was on a mannequin as you entered the store. After approximately 10 to 15 minutes of walking around and seeing if I could find it myself, I went up to the front registers where the two women working there we're going on and on about how they were the only two in the store today they seemed very disgruntled. I waited patiently for approximately 15 minutes while other customers were checking out, however both of them had extremely long ridiculous discount situations going on and after being extremely frustrated I finally said "OK. I am walking out" and I said all I have is a question and nobody would help me so this will be the last time I walk out I won't be going back.

    Photos
    Chico's - Horrible experience at Daniels road store

    Horrible experience at Daniels road store

    Chico's - Email sent to Chicos customer service

    Email sent to Chicos customer service

    Chico's - Email sent to Chicos customer service

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    Email sent to Chicos customer service

    Old Navy - menscloth - Updated May 2026

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