Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

5 Stars I've been…read morewith State Farm since 1994 and have all my insurance here -- 4 houses, 4 cars, and an umbrella policy. U'ilani Aragaki and her team are always easy to reach, fast to respond, and very clear when explaining things. We truly trust them, and the pricing is very reasonable for the coverage and service we get. Whenever there's a claim or repair, it's handled quickly, sometimes the same day. Even payment reminders are always polite and professional. It really feels like they're here to protect us, not just sell insurance. Highly recommend State Farm and U'ilani Aragaki's office. Please call 808 955 9090

I can't say enough good things about Amie Kobayashi at Finance Insurance. She worked so hard for me…read moreand never gave up, even when things got frustrating. She stayed positive, kept trying different options, and truly cared about helping me get the best outcome. I'm so grateful for her persistence! She did an amazing job. Laura

SO IMPRESSED with Amie Kobayashi as a hard-working, caring insurance agent. From the first call I…read moremade, asking about the increase in our hurricane insurance, she reassured me she would check into trying to find us one with a better rate . She ended up working on our policy, researching & comparing until late at night, and let me know the next day that she found one that was $1000 cheaper for us ! I have never had an agent take that much interest, or put that much time, into helping me as a client. Totally a five-star person. I just can't rave enough about her.

Having been a Realtor for 15 years I've worked with every escrow company in town. Within the past…read morethree years I've started to use Premier Escrow a lot. Very happy with their service and professionalism. Escrow officer Liberty Himphayvanh and her team are very knowledgeable and respond to all my inquiries in a timely manner. Will definitely continue to recommend and work with Premier Escrow.

Recently filled out a $500 survey for Ms Pauline Mitchell, who worked on my taxes yesterday. Just…read morewant to ensure that you get this! FYI, there was a glitch with the company that performs this survey, so I'm unsure if I actually completed it in it's entirety. Here's what I wrote about Ms Pauline Mitchell. Just recently visited the Jackson Hewitt Tax Service at their Kalihi location @ 1270 N. King St. in Honolulu HI on Thursday 13 April 2017. I was greeted by Ms Pauline Mitchell who sat me down and fully explained my tax paperwork to me. All I can say is that she is very personable and equally as knowledgeable in her said profession as a tax preparer. She prepared my 2016 taxes with efficiency and expertly answered all of my inquiries. Moreover, she also took the time to review my 2014 and 2015 taxes when I was there. FYI, these two tax years were completed by a different tax preparer who also works out of that same office. Recently, the local State Tax Office notified me that I had to pay about $5000 in back taxes for the tax year of 2014. Upon confronting the previous tax preparer, this woman would not take the time and day to explain the State Tax notices that I had received in the mail, and said that she had done it correctly and that it was my problem to take it up with the local state tax office. All I wanted was just an explanation! Luckily for me, Ms Pauline Mitchell discovered the discrepancy - the previous tax preparer forgot to attach the Schedule A form when I itemized my taxes that year to my State Tax form. Ms Pauline Mitchell's expertise, patience, extreme thoroughness and knowledge in preparing tax forms saved me a great deal of money. In addition to this all, me being a federal DOD retiree who recently retired in September 2015 after 37-1/2 years with the Pearl Harbor Naval Shipyard, Ms Mitchell also discovered an error in my 2015 taxes that again the previous tax preparer faulted in. This correction to my 2015 taxes also awarded me about $800 in my amended return. In ending this survey, the reason I'm awarding Ms Pauline Mitchell ten stars is because of my testimony and my bearing witness to the hard work and diligence she gives to all taxpayers like me who go to Jackson Hewitt Tax Service to have their taxes done. She's a diamond in the rough!

My wife used them for the first time for her 2023 tax filing. They forgot to include one of her…read moreW-2s on the return, and we were later surprised with a $5,821 IRS bill plus penalties. We tried contacting them about their 100% guarantee policy and scheduled a phone appointment, but they never called us back. When we finally got a response, they wanted to charge us an additional $100 to amend the return. Obviously, we declined. We will never use their service again. Unless they can charge you more money, don't expect a response. We're also planning to report the situation to the IRS for poor conduct.

I just finished a zoom call with Alicia S at this CPA firm and I absolutely love this company. When…read morei contacted them to schedule a consultation ,I immediately got an e mail and appointment set up . As we talked over zoom ,Alicia was knowledgeable and professional and really tried to help answer all my tax questions as I asked her about solar credit for our vacation home here in Kamuela. I have talked to a local CPA here in Kona and it took me almost 10 days to be able to talk to someone , then the CPA said he needed to look at my last year return in order to " accept " us .. then after meeting with CPA ,I had a question before making my decision and no one returned my call!!! Anyway wholeheartedly recommend Verity and wish your company continued success in your future.

Signing day!! Thank you Val and Ashley for doing yet another amazing job with helping our buyer…read morebecome a home owner on Oahu! You guys are awesome

I am a real estate agent and have worked with Valeria and Ashley for several years now and they can…read moreget my clients loans when other lenders say no. They also get the lowest interest rates out there and go above and beyond to please my clients. They are easy to work with, communicate and do their best to close loans in the shortest amount of time possible!

I strongly recommend Deanne to everyone who needs any kind of insurance policy. She is very…read moreprofessional, knowledgable and helpful. Our carrier didnt extend our policy so we had a condo with a mortgage on and no homeowners insurance. Deanne responded very quickly on my inquiry even though she was on vacation in Europe. Within two days she provided us with insurance policy and it was much better than we had before. Thank you Deane !

This company has saved my life more than once. I was short on rent, they helped. My electric bill…read morewas overdue, they helped, my cat needed medicine, they helped. They have done so much to help my family and I, and I could not be more grateful. Thank you so much to EMG, I will always come back to you.

I been a customer of the Honolulu location for a little over a year, I was up for a review and was…read moretold after being approved (when I came in for my 1st loan) for the highest loan amount, that Leimomi had to drop the amount that I was approved for, to a lesser amount. The reason i was given was due to the amount that I was getting paid from my employer, although I was getting paid more now than I did when I first came to get a loan from EMG. I have always paid on time, no issues with any of my paybacks if I wasn't able to make it in, and now all of a sudden they had to drop the amount of how much I could borrow?! If you ask me, I think it's a bogus reason and feel that it's unfair. I will no longer be a returning customer and found some other place to do my business at.