This place is always packed. Nothing like trying to get to court and having to wait a massive line…read morejust to get through security. I understand why and I'm glad that they have security.

I have come here 6 times over the past 4 months and every time I've been treated very well and I…read moreget so much help from everyone! There is a free legal service here for people who need it! Richard is the Supervising Lawyer and he and his team know what they are doing and are extremely helpful with difficult family law issues!!! If you have a family law legal problem contact them and I know they will be helpful!!!

I have reported many times over the years for Jury Duty at the Hall of Justice. The staff running…read morethe department are efficient , professional and kind. They communicate very well about what the process is and what is going on. Very few people enjoy Jury Duty but the folks there really take a lot of pain out of the process, by the end of the experience many of my fellow jurors where laughing and enjoying the whole experience, so if you're summoned don't worry, it's not as bad as you think.

This is your basic old 1960s courthouse. Nothing special, nothing great, probably lots of lead…read morepaint and asbestos, but hopefully you won't be here that long. I do love the ample street parking and modern civic center buildings across the street. The whole area is well-maintained and is really a pleasant surprise on the east side of downtown Fairfield. Remember to leave your aerosol spray cans and pocket knives in your car -- you will need to place all your metals in the tray and pass through security.

They don't answer the phone, it's literally an endless loop of recordings. Even when the automated…read moresystem says it's goin to transfer you to a person, it just replays the options. Terrible. I can't drive there due to my car being suspended. I can't win with these people.

4 stars because i got someone really helpful on the phone. Even though it took a long time to get…read morethru. If you can pay or make arrangements to pay because if u get behind or delinquent u have to deal with 3rd party GC SERVICES which can be annoying. Just paid $360 for a u-turn ticket in solano county fairfield ouch

[Jury Duty Perspective] Upon receiving a jury summons TWO…read moredays into the new year, I was sure that I would check-in the night before and be dismissed. That had been the case every other year since the year 2000. But not in 2026, this year this was my year to serve my Civic duty and head on down to the halls of justice to perform the duty. After getting through security and heading to the juror selection room, I realized I was the first person to get there for the day. I got my badge checked in, and I proceeded to the round tables in the back of the jury room so I could put my stuff down and hopefully be dismissed within a couple hours. That was not the case this time. I made it all the way through to the jury pool, but I wasn't one of the initial 18 people selected to sit in the jury pool in the courtroom. However, at the end of the day I was chosen to be an alternate and ended up serving four days on what I thought was gonna be a simple two hour turnaround. If you are chosen to be a juror and need to head to court, I suggest the following: 1) bring something to eat, such as a packaged snack (ie protein bar, gum, candy), a bottle of water and something to keep you engaged perhaps a book or your mobile phone because there's going be a lot of downtime. 2) bring single dollar bills for the vending machines that they have on site as they do not return exact change; this is also in case the Apple Pay or the card reader doesn't work. 3) dress in layers as the temperature can fluctuate wildly throughout the day around the building. The staff is cool, security was easy and the day proceeded as efficiently as possible for a government run operation.

It has been forever since I actually had to step into this building, but apparently, this was my…read moreyear to show up for jury duty in person. The security guards at the front were kind and helpful. Getting signed in was easy. The waiting game was the hardest part. One of the ladies handling us was very kind, but a bit confused. The other was very business-like but actually helpful with actual information. The wait can be long so bringing a snack, hydration and something to entertain yourself with. There are vending machines that take cash and card.

The security guard the woman working today on May 16, 2024 was so unprofessional. She was on her on…read morea phone call with her AirPods in she hade a very bad attitude. She should not be working as a security guard if she is supposed to be attentive to the people in the building she was distracted, and so unprofessional, she should be fired.

Self help lady was very condescending, it almost felt like I was begging her for information, she's…read morethe furthest thing from being helpful

Service requested: Order to appear in court…read more This staff is rock solid, bloodhounds, they get their man and quick. If one gets caught in their crosshairs you can stick a fork in it cause you're DON!

I had them to serve a person for small claims court. When so got to court the judge threw out the…read moreserve because the information they provided was incomplete. My husband had to serve the defendant that day at court (outside of the court room) and my court date had to be rescheduled

I wanted to take a moment to acknowledge the efforts of Colette in traffic. I was assisting with an…read moreold case that because of Covid, require additional attention including multiple phone calls, visits and documentation. Court clerks and related staff deal with so many people each day. Many of whom are disgruntled and angry. I received five-star white glove treatment that was so thoughtful and helpful - every time I reached out. These times are time and stressful for everyone. Resolving issues like these has been complicated by health concerns, so when you have someone so kind and patient AND EFFICIENT as Colette it is a breath of fresh air!!

Public Comment Statement -- Government Neglect, Police Chase, Court Obstruction, and Retaliation…read more Good evening. My name is Timothy Lal On February 1, 2020, I was struck head‑on when Vallejo police pursued a juvenile at high speed through a residential neighborhood. The juvenile was driving a stolen, older vehicle; the pursuit could have been ended later without endangering residents. That reckless chase left me with a traumatic brain injury and set off six years of physical, emotional, and financial harm as I have been trying to get help. Because of the injury and the way government systems responded, I lost thirty years of artwork and intellectual property, family heirlooms, my mother's work, and collections of deep sentimental and monetary value. I was forced into homelessness and endured years of instability. The Vallejo court repeatedly obstructed my attempts to file and pursue my case, offered no meaningful guidance or referrals to support programs, and effectively blocked my access to justice when I needed it most. Their inaction multiplied my suffering. When I reached out publicly for help, instead of support I faced efforts to silence me. My social‑media accounts were targeted and taken down after I posted about my experience. That felt like retaliation. Rather than connecting me to medical, legal, or housing resources, the system put more effort into keeping me from getting help than into actually helping me. I want to be clear about one part of this that has not been emphasized enough: the behavior of Vallejo court clerks and records staff. When I presented my situation to them they were adamant about not helping. They sounded bothered and aggrieved that I was expressing the suffering I'm enduring. Their tone, their repeated refusals, and their lack of follow‑through felt negligent and uncaring. This pattern was not limited to one office -- it extended across the Vallejo courts, the records office, and the Vallejo Police Department. The culture I encountered felt deeply wrong for people in positions of public trust. It felt like a criminal work culture; it felt thug‑like. That is how their conduct came across to me, and it contributed directly to years of additional harm. This is not just about paperwork or delays. This is about dignity and safety. The failures of the police pursuit and the court's refusal to assist cost me my livelihood, my creative legacy, and my sense of humanity. I ask this council to acknowledge the harm caused by these government actions and to take concrete steps to prevent this from happening to others. I request the following actions: - An independent investigation into the police pursuit policies that led to my crash and into how my filings were handled by the Vallejo court. - A full public records production under the California Public Records Act for all communications, filings, and internal decisions related to my case. - An inquiry into alleged retaliation including any city requests or actions that led to social‑media account takedowns or other efforts to silence public complaints. - A review of court and records‑office practices and culture, including staff training, complaint handling, and customer service standards, with public reporting of findings. - Clear, accessible referral procedures so people harmed by government activity are immediately connected to medical, legal, and housing resources. - Consideration of restitution or remedies for the irreplaceable loss of artwork, heirlooms, and the years of harm I have endured. I have spent six years trying to get help. I am asking for accountability, transparency, and compassion. Treat this as government‑caused harm that demands a real response. Thank you for listening.

I was expecting government-quality service, and was pleasantly surprised to get friendly and…read morecompetent assistance from the civil clerk, Taylor. If you need docs printed, go across the street. First 10 pages don't even require payment. Lastly, the law library down the street is a great resource too.

I'm extremely frustrated with my experience in the small claims court division, particularly in my…read moreinteractions with Isabella. On two separate occasions, I've been given incorrect or incomplete information, which resulted in me making unnecessary trips over an hour round trip only to find out things were not handled properly. This process is already time-sensitive and stressful, so having to deal with avoidable mistakes and miscommunication only adds to that burden. During my most recent visit, the paperwork was even completed incorrectly and had to be altered afterward, which did not inspire confidence in the accuracy or professionalism of the process. I understand that questions may come up, but there is a noticeable lack of consistency and preparedness that makes navigating the system much more difficult than it should be. Additionally, the tone and attitude I encountered felt dismissive at times, which made an already frustrating situation worse. I'm sharing this because I believe the court system should provide clear, reliable guidance, especially for individuals trying to follow the proper steps on their own. Right now, that standard is not being met in my experience.

Unfortunately, I got my first citation ever in my whole life at age 40…read more With a lot of fear and confusion, I went here to ask for some clarification and help. There's two parking lots. I walked in and security advise me what to do. Empty everything in a bucket and walk through the metal detector. The police officer was nice and told me where to go. The lady at the first window helped me. I forgot her name but she was amazing. Answered all my questions and provided the clarification I needed. The only thing sucks is I have to wait maybe a month or two until I receive the ticket to even do anything about it. Other than that, hopefully I'll never have to come here again, lol. While I entered, a lot of people were leaving due to jury duty. The establishment was nice and clean, very quiet. Had chairs to sit but I mostly wandered around.

came in early morning for jury duty. the courthouse has its own parking, and the flow / pace of the…read moretraffic is smooth. you can come here for civil cases, or traffic cases too

We got married here. The people that worked here were amazing. Every call we made and everyone we…read moretalked to were so helpful and polite. We were all over the place and couldn't get it together. Theu treated us so nicely and we're very helpful. I wish I remember the main lady that helped us name. I think she was in window 7 and she wore a head wrap. She was such a pleasure to work with. She helped take then tention off and treated us so respectfully. We felt like we had a bond with her. How nice to go to a county place and have a memorial experience.

I have been on Hold for over an hour to make a ride to Dr…read more Why? I am a senior low vision. Four calls on hold for 10 to 25 minutes and still on hold 30in as I type to You. I am a disabled person trying to get to a Doctor. Roundtrip is difficult every time. The digital record on my phone will show how many times I have to call with No Answer. It's exhausting on I ask for another business to take me to and from doctor etc. roundtrip is terrible .