1. Old Town Salon & Spa

1. Old Town Salon & Spa

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Alexandria, VA

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Old Town Salon & Spa

4.1 (62 reviews)
Closed 10:00 am - 7:00 pm

Services - Old Town Salon & Spa

Haircut

Hair styling

Old Town Salon & Spa Photos

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My "nude" nails. Notice how the edges are very visible - this isnt nude it's naked. Looks like the nails have nothing on, except the ring
Amalia L.

This place doesnt even worth one star. I am very sorry that I'm leaving a bad review but I feel like I need to warn the others to avoid this place at all cost. June 6. My fingers was beautiful with polygel from other place, had them for almost 5 weeks. Still beautiful, strong, no scratch. June 7. Exactly a week ago, I lightly broke my index finger nail, the nail was still intact. Called this salon for same-day appointment for nail repair, gel manicure & design, but she said no availability so they gave me an appointment for June 8 at 2pm. I agreed. 5 minutes after, the salon called and said they could take me at 11am, June 7. I thought oh wonderful. I got there 11:05, told her i want nail repair, gel manicure & red french tip. At first it went well the woman was nice, we talked. She saw the broken nail and said that we can just glue that together and put something on top, i said okay. Then I started realizing that she did everything in a rush, then the problem started when she was filing my nails in such a rush that she totally forgot about my index nail and she just ripped the nail from my finger. She ripped it in a split second when i had been very careful with it the whole day! I was shocked she was too, she said sorry and brushed it off like "well putting glue will never work anyway for something that deep". Yeah right. 11:30ish someone walked in to the salon and she said that it's her next client. I'm no expert but i know for a fact theres no way what i need can be fulfilled within 30 minutes??? That explains why shes rushing everything. Then she tried to put an extension on my nail, which failed twice, it kept falling, and she didnt notice until i told her because she was so nervous and distracted with the other client waiting. Once the extension "worked", turned out there was a hole in there!! She hesitantly fixed it, and then let the other client in and seated next to me. Goodness the whole time she was looking at me and i felt so so bad for the next client having to wait this long for her appointment - which isnt my fault or hers. Then she said that "i cant finish the job i cant make the design im late for my next appointment" (ofc!! by now it was almost 12:30), then she said she'll do one color (red) for everything and 2 free designs on my ring fingers. I didnt want all red for my nails, so i asked for different color which was jelly-nude gel polish. She gave me 2 super thin layers, and it looked like it had nothing at all and she said it was "very natural". She asked are you happy with this, and i can only smile what else can i do? Create a scene? With the next client next to me? No, so i just said yes and wanna get out of the place as soon as possible, i paid well gave tip i wasnt rude and kept smiling. June 9, two days after, the index nail extension broke. I knew this would happen because I could feel that it wasn't even strong to begin with. But I didn't know that it was gonna be this quick. At that time I was still "whatever" because it was an extension anyway. Husband said keep the nail in case i want to complain. June 11, my thumb gel cracked. I still think it's a coincidence. June 14, today, my middle finger gel chipped. Seriously??? So after days of my husband convincing me that complainng about this is within my rights and i'm not being mean, i am writing this review today. For the business, please do not double book people. Thanks for squeezing me into your time but not like this. It made me so uncomfortable, and judging from the next client's face, she was obviously pissed. Your service was bad, my nails are more broken than ever and now i have to go somewhere else to fix everhthing i came to you to do. I'm all for supporting POC & women-owned businesses but this isn't how. 30 minutes isn't even enough for a manicure, let alone mani + repair + design. You know this, Youre the professional. For other customers reading this, if paying more is within your budget, go somewhere else. More expensive is so much better than low cost but very bad service and quality. I went here because it was cheaper and my trusted nail person is in Gaithersburg. I just moved to Alx and looking for a new salon to go, i guess i wont be coming to this one. But if only I knew it's going to be this bad.. i'd rather drive to MD 5 times over.

One-day old brows by Sophie. She's amazing! Just threading, no waxing. The way to go for the  sake of your skin & life of brows
Debbie L.

I've been going to Old Town Salon for my brows for over a year now and I have no idea why it's taken me so long to review them. Well, as you can tell by the 5 stars I am very happy with OTS. Sophie is my one and ONLY person for brows. I had one other tech do my brows once and I had to fuss over better shaping and cleaning up sparse hairs. I don't like to have to direct my brow person or anyone doing any kind of servicing on my person (haha..easy there ;) Anyway, Sophie is quick but meticulous. Sign of an expert threader. Yes, I said "threader." If you haven't had threading for your brows, it's really not that bad. I was an avid brow waxer because I love the clean line and how quick it is. However, waxing is not for everyone. It's abrasive on the skin and several people I know have complained about their brow hair not growing back anymore. That would be great I guess if you had the shape you wanted forever but i'm sure we like to know that our hair can grow back if we want to. Sophie's process: 1) baby powder on both brows (to get rid of excess oil and/or sweat); 2) you hold the skin around your brows taut by putting one hand right above brows and one on your lid (every threader i've ever been to does this, and it just makes sense...so don't get all "why i gotta do work for my service?" not.that.serious); 3) she threads below first, cleaning up new growth and shaping if necessary; 4) goes above the brows and cleans almost all the way up to your hair line (as in, close to the hair on your head; to really clean you up and make those brows POP! what wax artist does that? not many); 5) takes little scissors to cut down longer hairs; and 6) sometimes, if needed, will pluck any random hairs, so as to not keep threading the same areas. Result? Fantastic, clean, well-shaped brows and your skin is still the same color as when you first walked in. #winning The salon offers hair and nail services for both men and women but I've never had any of those services. This is strictly my brow place! Make it yours! lol..i swear they are not paying me to say that.

Plexiglass screen for safety!

I'm so grateful to Sophea and her team for keeping this space clean and safe during the COVID crisis. This is a tough time for responsible salon owners like Sophea: she's cut capacity to 1 person/group at a time, and she's turning business away from those who don't take precautions to protect her clients and staff. Next month I'm taking my whole family of 4 in for their first professional haircuts since March!

Color, cut, threading, nails.

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17 years ago

Donny (not sure of spelling?) did a great job with my eyebrows!

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Got a haircut from Donny for the first time and was also impressed. Good cut at a reasonable price.

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Ask the Community - Old Town Salon & Spa

Review Highlights - Old Town Salon & Spa

Sophia had no backup that day, but took the time out of her busy schedule to do a perfect unexpected up-do for me with LOTS of hairspray.

Mentioned in 11 reviews

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Heather Squires Hair

Heather Squires Hair

5.0
(25 reviews)
0.7 mi
Women-owned & operated
Locally owned & operated

This was my first time at Heather Squires hair and I saw Abby as Heather was booked. I'm glad I…read moredid! She was amazing. After years of going to over priced and average to really poor hair cut or highlight experiences in Alexandria, I spent some time to look at reviews and selected Health Squires. Abby is new to the salon, but she knows what she is doing. She was really welcoming and listened to what I wanted and did not want. She made recommendations for color highlights and I felt comfortable in her guidance. She took her time to get to know me and my lifestyle (hair maintenance program too!) and made the right recommendations. My hair turned out amazing. She was creative and cut my hair for a refresh look. The salon is clean and nice and I felt relaxed and comfortable. Good vibe! A big change from a well known North Old Town studio where the stylist did not ask me one question, had a mean glare on her face the whole time and overcharged me for a simple cut. I will most certainly be back to see Abby!

After living in the DMV for nearly a year, I have been to several salons and have walked away…read moredisappointed each time. This past time, I really took my time reading reviews and landed on Heather Squires and, specifically, Abby, and I couldn't be happier I did. From the moment I walked in, Abby had my back. She went to work fixing my highlights, and in the process, my life? Lol. She is the coolest person, and it was an absolute treat to spend my Saturday with her. The coloring was fabulous, as was the cut. I will be returning!

Photos
Heather Squires Hair
K tip extensions are the most discreet, and natural feeling. Our extensions experience will give you long lasting, healthy results.
K tip extensions are the most discreet, and natural feeling. Our extensions experience will give you long lasting, healthy results.
Heather Squires Hair

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Van Hair Stylist

Van Hair Stylist

4.0
(26 reviews)
0.5 mi
$

I found Van's Hair Stylists while on a day trip to Alexandria. I hadn't planned on having my hair…read moredone as part of my day. Still, I had a lunch meeting coming up and no time to schedule an appointment. I passed Van's Hair Stylists and spotted a sign that walk-ins were welcome. I was seriously impressed at how the stylist knew just how to trim and shape my hair to it's best advantage. It really looked nice. I haven't felt that way leaving a salon in a very long time. Polite, confident, and VERY capable. I am happy to recommend Van's Hair Stylists.

Absolutely do not go here! It was once a quirky little place where you could get a decent…read moreinexpensive cut between cuts. But it's now under new management and the new owner is a butcher, a liar, and the place is filthy. She absolutely destroyed my hair. I walked in for a simple cut and she sat me in the chair and started chopping it off while it was dry. I asked her three times to stop and she wouldn't, telling me that she was just doing what I asked. There were actually holes in the back of my head and the sides were completely uneven and she "thinned it" which made it stick to my head. My daughter went back with me and tried to get my money back, but she said she didn't know how to operate the machine and I'd have to deal with my credit card company. There was no place for her to wash my hair because the sinks were filled with materials like old perm boxes, and I saw a mouse. Seriously, do not go you will regret it

Photos
Brought friend to get a hair cut here!
Brought friend to get a hair cut here!
Not sure how this happened.  I wasn't sitting cross legged and I had my head held in the position she put it in.

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Not sure how this happened. I wasn't sitting cross legged and I had my head held in the position she put it in.
Sugar House Day Spa & Salon

Sugar House Day Spa & Salon

3.9
(425 reviews)
0.4 mi
$$$

Pretty good experience - a little on the fence…read more I was presented a gift card to the Sugar House Day Spa and Salon. It had been some time since I received a massage, so I was looking forward to this visit! There is a parking garage conveniently located next to the spa, so that was great. The staff at the entrance promptly greeted me and asked if it was my first time. The process of checking in and getting around was simplified by them taking the time to walk me where I needed to go rather than just telling me, which was appreciated. I was walked to the area where I changed into a robe and was subsequently accompanied to the massage area. Unfortunately for me, there were a lot of stairs, something that my knee and foot surgeries did not appreciate. It was a little awkward to sit in a small, public waiting area wearing a robe but it's a minor sacrifice. I had a massage with Audrey, who was very nice and professional. I appreciated that she took the time to ask me about my concern areas and my goals for the massage. The massage itself was good, though I unfairly compare massages to my former therapist who was exceptional. Audrey was very communicative and, even for someone who finds it difficult to relax, it was a good experience. Overall, The Sugar House Day Spa is worth a visit - it's also worth purchasing a gift card for someone. They will appreciate it! (NOTE: you can use the funds from the gift card to supplement a tip)

My go to when seeking a retreat from daily life stress. I've tried several providers here for…read morefacials, massages and hair services and I'm never disappointed.

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Entrance and check in
Entrance and check in
Foyer entrance to Sugar House Day Spa and Salon
Foyer entrance to Sugar House Day Spa and Salon
Barber Shop area

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Barber Shop area
Hylen Spa

Hylen Spa

5.0
(6 reviews)
0.4 mi
$$

I have been coming to Susanne, who is the owner of Hylen Spa, for years as have several people that…read moreI know and we are all very happy. Susanne is Swedish and was trained in Europe. She does haircare, skincare, massages, and other health and beauty services. What is nice about Susanne is that she gives you personalized attention. You are not marched through an assembly line. She takes time and gets to know your individual needs. She also has a good eye for detail. She has a lot of experience with hair color and she works with both women and men. She does not over-schedule clients so when you go to her, you are her focus. She also has really cute dogs that she sometimes brings to the salon. Her work space is always light, airy and clean. I have gotten my hair done there, facials, massage, waxing and more over the years. Always very good! She has a lot of happy clients who are very loyal to her. You can tell her what you need and she will work with you.

I am so happy at last to have found the ideal salon. After a lot of research in and around…read moreWashington DC, I discovered Susanne and I have been delighted by her work. She's an excellent colorist, and clearly takes pride in doing a great job. You get all her attention when you are with her, and she uses real natural products with no smell and no toxicity to your health. Her assistant is great too. The salon itself is fantastic with an environmentally conscious decor, and wonderful peaceful music with no voice interruption. Everything has clearly been thought out for your comfort, and your well-being. Bravo Susanne!

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Happy Client at Hylenspa
Happy Client at Hylenspa
Oway rebuilding Treatment
Oway rebuilding Treatment
Oway's hair color

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Oway's hair color
Amber + Slate Salon

Amber + Slate Salon

2.5
(2 reviews)
0.5 mi

I had been going to Amber & Slate for over six months and consistently had a good experience with…read moreJustin.Unfortunately, after he left, my experience completely changed. For my recent appointment (a root touch-up and hair cut) I arrived 18 minutes late due to a personal emergency and called ahead to inform the salon. When I arrived, instead of being met with understanding or even basic courtesy, I was treated with noticeable disrespect and arrogance by Patrick. he refused to even do part of the service I had booked. Ultimately, I was sent back upon arrival and did not receive the service I had scheduled. While I absolutely understand that punctuality is important and that salons run on tight schedules, the way the situation was handled felt unnecessarily hostile and unprofessional. There's a difference between enforcing policy and treating a client dismissively. At this price point, I expect professionalism, communication, and basic respect. Sadly, this visit left me feeling unwelcome and undervalued as a returning client. I hope management takes feedback like this seriously, because client experience matters just as much as the technical service.

I went to Amber+Slate for the first time today, and the place was lovely and the hair cut was good…read more When I went to check out, however, I was charged $50 for a conditioner treatment I don't remember requesting. When I asked about it, the stylist said quickly: "you agreed to it in the chair." I paid, but I honestly don't remember the interaction (and it was a short visit!). Paying 50% more than I was expecting, with no memory of agreeing, makes me feel like I have to be on guard next time I go. It was not a good way to end an otherwise lovely visit. I won't return.

Old Town Salon & Spa - hairremoval - Updated July 2026

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