We had a great time made even better by the comedy of our driver, Irish!! Highly recommend!!

I'm so glad we purchased trolley tickets!! Very informative and if you've never visited, it really gives you a good lay of the area with some background info. Davy Jones was SO amazing and nice and obviously loves what he does! read more

Don't wast your money. The Nights Of Lights tour is 59.95 and they charge for parking. The trolly takes you around the square and back father from your car. TOTAL RIP OFF read more

A great tour! I've been on this tour a few times already, but it's been a few years. I had Bob several times this weekend. He is absolutely great! You get on and off fairly quickly with trolleys coming every 15-20 minutes. If the trolley that comes if full they will call for another trolley or shuttle to come get you as soon as possible. My partner and I only had to use that once but seeing as this is a holiday weekend (fourth of July) and their tourist season it really was not a bad wait. The only negative is not for the actual trolley. It's for the people riding it. We had an entitled rider who decided to hop on the trolley mid ride. I'm surprised he was not kicked off. Don't book this trolley if you want to hop on and off wherever you want. There is plenty of amazing stops :). Also, we had a couple who had poor time management and got very upset they almost missed their sunset cruise. It suddenly became everyone's problem. Please keep in mind that the trolley round trip can take a few hours. So don't get on it if you have somewhere to be. The trolley is fun and a great way to learn history. Don't ruin it for other riders :). read more

The driver will make it break your experience. So don't be afraid to get off if you're not impressed with the driver and get on the next one. We were on and off all day and some were good, some were not so much. The last one of the night was named Irish and was hilarious! Very knowledgeable and friendly. Definitely a five star tour guide! read more

Tour guides were all v good. St Augustine is a beautiful city. You get a discount on parking if you get your tickets and then start your trolley journey at the stop near the wax museum. Well worth doing this tour of St Augustine if you're there for a short visit. read more

Do not buy tickets from ticket counters or booths. They charge your card things you didn't purchase. Here is an update! The lady from the company calls me telling me I bought three museum tickets on top of the trolly tickets wich was a complete lie. We have proof that we purchased the museum tickets on another card. But it doesn't stop there. She insist that it's the truth so I'm telling her that I'm a social media vlogger and have a full recording of everything I did! The time frame of everything she told me made no sense. I recorded the whole phone call for proof and at the end she tells me that she apparently had the wrong receipt and that she will call me back! The charge on the card makes no sense! Update: after a back and forth and hung up phone the lady finally agreed to refund my money! I do not understand why this was so hard even tho she and I both knew that the charge was completely wrong! Since the pandemic people charge cards left and right and just try to make money. This is not the way of doing things! Super disappointed about the whole experience period. The way I was talked to, the way I was tried to be called a liar or in fact crazy in a way since I was tried to be convinced that I purchased something I never did. I'm just waiting to get my money back and hope that I never have to deal with this company again. I will tell you guys to never ever purchase anywhere else then Groupon or online to make sure about what you are paying. Sad really sad, ruined my whole experience. It was my birthday and this is what I got! Never again! read more

Irish, did an amazing job making my first tour of St. Augustine the best! Thank you Irish for an amazing tour!

I really enjoyed this tour. Every enjoyable for the trivia history buff. Not so much for groups. Please keep the private discussion until after the tour. Difficulties hearing the tour guide over the private chatter. However, totally enjoyable and interesting. I have done tours in NY, Paris, and Savanna and this was far the best. There are 23 stops of interest. All the guides and tour staff are very helpful. read more

We rode the Trolley throughout the day and also at night for the Nights of Lights. During the day it was a bit crazy. We parked at one location close to the jail. Then walked down the jail (we didnt know they were 2 separate areas as they were so close) The guy at the booth to purchase tickets was super nice and informative. When we got on the Trolley I had to be separated from my husband so that was kinda hectic. We got off at the Wax Museum stop. When we got back on we had to wait a while for a trolley to come by. One did come by but was for a private tour, as we began to think trolleys weren't going to stop for us. The guide we had was awesome. He was pretty funny! We had to go another way due to a truck in the way which made for some hilarious adventure. We took the trolley back to the parking spot where we left our car. When we came back for Nights of Lights that was another adventure. We were told to come back by 5:30 to get to the main location by 6:00... well..... a trolley didnt show up until a little after 6:00, blah! Once we arrived the line was pretty long but not as long as other nights and it went pretty fast. It was a cold night so it was awesome! Great way to feel wintery while looking at the lights. Our guide was great! She made us laugh and was fun to sing along to the songs. It was a bummer to have to sit in traffic both times around the square, but its a holiday week, understandable. We really enjoyed the lights and trolley! read more

Great way to learn more about St Augustine and get around if you do not have a car. Irish was an amazing driver and made the ride extremely enjoyable with all his stories and jokes. read more

My Husband & i were in St. Augustine for our Honeymoon May 2022. We had been a few years earlier just before the pandemic, but we never had time to ride the Trolley. We are happy that we were able to ride this trip :). Our driver was Awesome, funny, & he was super nice :D. We started our tour just outside the Colonial Experience & rode the Trolley all the way back around. We learned so much of St. Augustine's history & most of the sites were beautiful. We were glad that the seats were cushioned & that the Trolley wasn't full. If you have some time, take a ride & enjoy the sites :) read more

We had John A. To take us from our hotel to St. Augustine and he didn't show and I had to call to have them send him. When he got there he argued trying to say he was here when we were outside waiting for 20 min and nobody was there. The trolly rides in town were great but the bus was horrible read more

Enjoyed a day of hoping on and off the trolley even throughout a rainy rainy day because they were kind enough to hand out ponchos which we weren't expecting. Came across four different guides throughout the day but each one has their own spunk and flare they bring to their tour and the information is consistent and I learned new things about St.Augustine I didn't know even being a frequent visitor. Buy your tickets online and save $2.00 as well read more

So my review is on the entire experience. The three day ticket seems pricey but when you use it all day, each day, it is worth it. If you aren't going to hop on and hop off it may not be worth it to you. We started at the winery. Had our tour and hopped the trolley from there. Took us by the chocolate factory, police station and many historical sites. The staff have a script they are required to tell you as you pass by certain locations but they can add their own little spin on things if they choose to. Some presenters are better than others. It is a part of life. My favorite was our very first trolley. He was a younger guy, maybe later 20's early 30's. He had a slight speech impediment but was easily understood. Kudos to him for doing this job because many wouldn't even try. I am not fond of public speaking so this would be an outside of the box job for me. I enjoyed his presentations and his little additions. I would have rode all day had we not of had things to do. DON'T FORGET TO TIP THE DRIVER!!! If you enjoy your time with them and you learned something give them a tip. It's a buck to you and a job perk for them. There are many stops including many we did not want to get off at. The jail looked intriguing but we have been to many many jails. The Welcome Center looked nice but she came out to the trolley to greet us. The distillery was one stop we opted to get off at. The winery was the end of the line for us. We LOVED the trolley. It saved us parking $, parking frustration (timed parking for 2/3/4 hours and they tow and don't ticket. I don't want they worrisome headache when I am trying to enjoy myself and the trolley removed that worry entirely), time and had tons and tons of stops so we didn't have to walk a hundred miles to get to a pick up location. The one thing I would say they could improve on is having their stops marked with what time the 'last pick up' is. We about missed it thinking that there would be another one for sure. Granted, it would not have killed us to walk to our car as nothing is really that far away but we were happy we didn't miss it. After a day of walking and touring one tends to get a bit worn out. Well done trolley tours. Well done. A+ read more

This is overpriced and overrated for the the experience. We paid for the one day trolley thinking we could use the hop on and off service but ended up riding out to the market and never got back on. We were in the second car and could barely hear what the driver was saying due to traffic noise around us. If you decide to get back on the trolley, you have to ride the entire route to make it back to your destination. The little bit of history we could hear was interesting and why I gave it two stars but a complete waste of money otherwise. Most trolleys we say going by were full and so no room to get on if you have a larger group. Also, the fact that the last ride ends at 4:30 during peak seasons is ridiculous considering how crowded the streets are and the time it takes just to walk to the next stop. read more

Jim from Philly was our guide and he gave a great tour of St Augustine. We really enjoyed the tour and views. We did a tour from this company years ago in Boston and greatly enjoyed it. I would highly recommend this as a great way to see the highlights of any historic town. read more

Fairly decent value and experience. Some of the drivers are more entertaining and friendly than others. Enjoy free parking at stop #1. Make sure you get off at the distillery (stop #12) and take the free tour, then sip on a nice cocktail at The Ice Plant next door. read more

Irish did an outstanding tour of the city. His tour was very informative and entertaining.

We were extremely disappointed with this tour. We do tours in quite a few places we visit and usually really get a lot out of them and enjoy them. Unfortunately we got nothing out of this one. It has 23 stops which is about 15 too many. There is a stop almost every block and most of them were parking lots... It's ridiculous. So by the time you get going, you are stopping. As soon as they start telling you something informative, they're stopping and restarting their new rider speech. Save the money and just walk this town with a good map. This trolley tour is a tourist trap at its finest. Oh and if you should not heed my warning and decide to go on it anyway, they have some pickup spots with free parking and others where you pay... Don't ask me why. But we paid $5 for parking and the second and third stops had free parking. So terrible. read more

We had numerous drivers that day including Jersey, Rachel, and Davey Jones. All were absolutely fantastic, Especially Davey Jones.

Our tour was amazing because of "Pepper's Hot Tamale Trolley"! She truly made the experience so fun, spoke loud for everyone to hear, had the best customer service personality and gave super great facts about the town! Highly recommend getting on her Trolley!! read more

Caren went above and beyond to get one of our friends a ticket to the same ghost tour as us and were so grateful she did! We haven't seen him in a couple years and it meant the world to us that Caren worked so hard to allow us this time with him. Thank you Caren for all your hard work and kindness; you're an absolute angel! read more

I'm usually not a big fan of trolley tours because I feel like you miss out on a lot of information. But that is not the case with these tours. The tour has over 20 stops around St. Augustine and the driver provides great information about each stop. You can get off whenever you want and get on whenever you want. What we did was go through the whole tour and listen to the info and make a note of something we want to revisit later. Our tour guide Kevin was amazing and provided a lot of information about St.Augustine with a dash of humor. Totally worth it!! read more

An enjoyable tour, David was a great tout guide. Trams were full in the afternoon on weekends. Perfect way to see the city. Hop on and off as you like. My recommendation is to stay on the bus for one full go around. read more

The trolley really is the best way to get around downtown St. Augustine we actually had the same driver five times and her name was? Summer! She was fun and awesome and we loved her! read more

Tour guide/trolley driver Irish made a fabulous tour even more awesome. We're locals and have done the trolley ride a number of times, but brought some out of town family on the tour- best tour/jokes/facts we've had yet! Thank you for making this tour of our wonderful city so enjoyable. read more

We rode for multiple stop with Mary and she did a great job. The ability for us to hop and on off at the stops was a great time. On our return trip Mary was able to keep us entertained while telling us about the history of St. Augustine. We will be returning. read more

Not at all satisfied. Sat at one stop for almost an hour waiting for a trolley. Two trolleys came by that were completely full. The first driver said he just spoke to his supervisor and he was adding another trolly and there should be one there in about 10 minutes. 30 minutes later the second full one drove up. Called the number on my ticket and was told there was a race that morning and that had them backed up, it was 3 o'clock in the afternoon. Anyway, they should have known there was a race and had a plan to deal with delays. We paid $116 for four adults and a kid, had one day to spend together, supposed to rain tomorrow. Was not crazy about standing around waiting while three of the red trolleys passed us with room. We chose the wrong company. read more

A nice relaxing trip around the town and lots of places to stop shop and eat we really enjoyed our time in Saint Augustine looking forward to our next trip! read more

Trolley tour was just ok. The streets for shopping were as expected. The rest of the tour was just driving by buildings and hearing who built them. The history may be interesting to the locals but we were not really interested. Anything of interest required a separate entry fee. I chose to do this because I heard parking was impossible to find. However, we went back downtown a couple of times and found metered parking for $2.50 per hour. I would skip this and walk the area on my own. read more

LIARS!! They told us to show up at 5:15 for the line for the Night Lights Tour and at that time the line was BLOCKS AND BLOCKS AND BLOCKS long. I can put up with a long wait when you warn me but when you LIE in order to make a sale then you get a MAD CUSTOMER WHO POSTS A BAD REVIEW WHILE STANDING IN LINE. LIARS!! -5 stars just for the lying. UPDATE: hour and a half later and STILL not even close to the end of the line. UPDATE: the driver didn't speak and kept going in circles in the same place. Best to do this "tour" in your own car. Only enjoyed it because of the company. Tourist trap. read more

Robert the pirate trolley driver was awesome! Made the tour experience so informative! Really enjoyed our trolley ride with him. read more

If I could give 0 * I would. My daughter is in a wheelchair. On there website is states that they do allow wheelchairs to be stored on the trolley if the disabled Person is capable to transfer into the trolley. We had booked the gravestone and ghost tour. Arriving at the trolley we were told that they would not allow the wheelchair on the trolley. There are stops that require you to get o. And of the trolley during the tour. I then asked if my daughter could stay on the trolley during the stops. Since they refused to allow the wheelchair as advertised on the website. We booked and paid the tour over a month ago. We were told she can sit outside the trolley. My daughter also has a registered emotional support animal for depression and anxiety. She is a Ferret under the ESA act she is protected by federal law. We were told only dogs are allowed. Refusing a registered Service animal is a violation of the law. I asked for a refund but was not given one. Save yourself the trouble there is another trolley tour run by Ripley's Believe It or Not called the red trolley there prices are cheaper and they did not have a problem with the wheelchair or the registered service animal. read more

Pros: Everyone is super friendly. You're picked up every 15 mins at various locations If it's not busy the shuttle driver may take you directly to a specific stop on or off the route. Saves you money on a cab. Cons: Last trolley leaves at 4:30. The trolley must go through the whole route and the tour before you get off at a specific stop. The beach bus only comes around once an hour read more

What a wonderful way to see the city!! I suggest you stay on trolley for all stops then when it gets back to where it starts, take a break or stay on then you can hop off/on at the stops that interest you. Look for coupons before you buy tix. Our 1st driver for all stops was awesome...Irish....great sense of humor....was laughing all 8 miles. read more

I took the Red Train tour a couple of months ago so on my day off I decided to try our Old Town Trolley to see how they compare. My rating for Red Train was 5 stars and they earned every star. Old Town Trolley barely earned 2 stars. The good: Tickets are good for 3 days Locals get a buy one get one free deal They stop at many more locations The bad or just not so good: The trolleys are packed You have to pay to park in all of their lots with the exception of one (that is in addition to the cost of your ticket). The drivers (with the exception of one) were not good at all with sharing interesting facts and history about the city. Our first driver made sure we all knew she was running late and constantly used her wallow talkie to talk to her dispatch office. It was obvious she was in such a rush that she didn't care if we learned anything at all. The routes they take missed several more interesting places that the Red Train highlighted One driver was more interested in telling jokes than providing a good experience...he reminded us of a bad robin Williams. Overall riding the Trolley was the low part of our day. In my honest opinion you will learn more about St augustine on the Red Train as well as have a more enjoyable experience. read more

They over booked the day! There was a wait at every stop! Nothing is worse than standing in the sun for 40 minutes waiting for a seat for two for a ride back to where you started! At one point 4 trams came that were All full and no one got off. read more

I've done the Old Trolley Tour in various locations in the past, including Key West and Savannah. I've had good experiences there, so when we visited Saint Augustine for a day, we felt this would be a good way to to for being able to visit the city and its sights on February 27, 2016. The "fun" began before we got our tickets. We ended up going through three of their parking locations in order to even find a single parking space available. Once we finally found somewhere to park (the US 1 Welcome Center), we got the tickets and waited for the next trolley to come by. It was about ten minutes later when the trolley arrived and was time for the tour to begin. Finding a seat at that time on the trolley was pretty easy as it wasn't full... yet. After the next few stops, which were also additional welcome centers, the trolley was now pretty much at capacity. As we started into the actual locations, our plan was to stay on to go all the way around before getting off at the various locations. By the time we got to the sixth stop, the trolley was full to capacity and people were now having to wait for additional trolleys to come. This happened at every stop along the way of our route. Along the route, there was some festival going on that day and it made traffic a nightmare during this tour. The tour itself should have taken about 90 minutes or so; however, due to all the traffic congestion, the tour lasted about 2.5 hours. I ended up not having the chance to stop off at any of the locations because the trolley came back so late. I want to point out that I don't blame this on the driver/guide at all. This was strictly due to all the traffic issues around the city that day. However, seeing how many people were waiting at the various stops, that just tells me that their management didn't manage the day properly, as they really needed more trolleys in service than what they had out. I could hear the driver talk on the radio to control who kept asking him why he was later than what it should be; I could tell the driver was frustrated at them for asking every 5-10 minutes where he was. Management should have been well aware of the traffic issues and planned better accordingly. How the tour is laid out is good. You do have the chance to get on and off at the various stops and hop back on. I think part of the reason I was reserved about getting off was that I might not be able to get back on seeing how busy the trolleys were. Had we been able to get all the way around and then be able to get off at the few spots I wanted to, I would have done so, but alas, that was not the case. Overall, based on this experience, I do feel that I really didn't get anything for what was paid. Everyone was packed like sardines on the trolley, everyone was afraid to get off because they thought they wouldn't be able to get back on (some actually said that to me), and just overall not as enjoyable as I've had at some of their other locations. It was hard to hear at times since others on the trolley were complaining to one another as to how crowded and uncomfortable the trolley was. Management needs to plan better when events are going on around the city; they should have known about the festival that was going on and should be familiar with traffic issues; I know I'm familiar with traffic issues here where I live, so why don't they? I can't really give this experience more than two stars. read more

It seems en route to class I'd always catch a trolley in front of the Flagler Memorial Church, recounting the story of the missing bell in the bell tower. I never really entertained the thought of taking the trolley tour, since I grew up in St. Augustine. I attended a wedding in downtown St. Augustine and the trolley was offered as transportation from the church to the wedding reception. Not only did the trolley take us to our destination, they gave us a full tour of the city. It was fantastic! The tour highlights all of the downtown historic sites, like the oldest jail/drug store/house, Castillo de San Marcos, Spanish Quarter, Fountain of Youth and many others. They also introduce you to San Sebastian Winery - one of my favorite spots! This is a really great way to learn about the city - the guide did a wonderful job telling the story of St. Augustine. Plus, the ticket will allow you all day access to the trolley. There are 20+ stops all in the downtown area, so you can hop on just about anywhere when your feet need a rest! read more