If I could give zero stars, I would. I never even made it through the car wash because the attendant began screaming at me when I briefly stopped to turn off my automatic rain-sensing wipers. There was no line behind me, and I was not blocking the track--I simply stopped to prevent damage from the hose spray triggering the sensors. Out of nowhere, the attendant reached his hands into my vehicle, yelling in my face aggressively. As a woman, this was extremely intimidating and completely unacceptable. When I asked to speak to the owner, I was told he wasn't even on site. The attendant continued shouting, thrust a camera in my face, and told me he was "right" because he's "been doing this for 22 years." At no point did anyone attempt to de-escalate or treat me with basic professionalism or respect. This was a deeply disturbing experience. I left shaken, without receiving any service. Avoid this place--especially if you value your personal safety. read more

Sign says one price and they charge you a higher price. Guy was rude. Car wash was fine. Get some new staff.

A rude employee yelled at me in Spanish and was annoyed when I couldn't understand what he was saying. He kept saying the same thing in an increasingly angrier and louder voice in Spanish. I have a new car and I was taking a brief moment to figure out a setting I wasn't familiar with. He was very aggressive and nasty towards me, a woman whom was trying to be polite and respectful. I will never return. read more

Hard-working family owned inexpensive and professional...I drive past 3 other car washes to come here!

Good area car wash. Gets the job done. Way cheaper than PJs but unlike PJs you do your own wipe job as that's the type of wash it is. Just post your hours of operation on the internet somewhere please. read more

Thieves! Do not go here. I have been a regular customer for years and never had a problem until today. The car wash ripped my windshield wiper off. I told the worker and he looked for but said come back tomorrow and put duck tape around the arm. I told him Iam not around tomorrow and can't drive without wipers. He said it's not his problem and that I put the wipers on inside the wash. Are you serious??? I said you are now accusing me of stupidity and won't pay for new wipers or at least give me my $10 back for the wash. He said no. I said you damaged my car and won't pay for blades or refund my wash then you are a theif. He said he didn't care and to call cops. I did. Cops did nothing and said I would have to take them to court civilly. Really? Beware of this carwash and workers. The owner obviously employees thieves and liars. They don't stand behind their business but instead hide behind the fact that losing customers is better. Horrible business. Don't go. Not worth aggravation. Thieves. read more

The owner is a total dick. He is rude ugly and disrespectful to his customers. Damaged my car and when I complained he said, "not my problem!" You've been warned. Don't go here. Save yourself the trouble and get a great car wash at PJ's Car wash in Spring Lake Heights. They treat you nice. F old town car wash. Total POS! read more

i wouldve ran this guy over and poured chemicals all over his bleeding body if i wouldve known what a scum bag he is. do not i repeat do not go here. i get scared of car washes i get major anxiety. first he rushed me to pay saying come on while i was reaching for my wallet. i was also asking for help with the car alignment and he was screaming at me to read the sign. i am a 30 year old woman i do not take shit from anyone so i told him to stop talking to me that way. he then told me that he was going to call the police bc i wasnt moving but i wasnt being directed so i wasnt going to move! he had his phone in my face recording me telling me to look at him and i needed to respect him. screaming at me to read the sign! read more

Worst experiance ever. Sprayed hydrolic oil all my car. I understand mechanical breakdowns,but it is how the situation is handled afterwards that matters, The owner is a total foul mouthed jerk. Exceptionally rude, abusive to both his workers and his customers Would not refund money with out a major battle. Stay away - this place is terrible ! read more

I went to this car wash for the very first time today. The owner/manager was waving me to pull forward.. but I was so close to the car in front of me, my safety system kicked in and braked for me. I tried to roll down the window and explain.. this guy started yelling at me to go.. people were waiting.. and screamed over my attempt to let him know why I wasn't going. When I threw up my hands, like I don't know what to do.. he tells to me never come back.. no problem there! I hope nobody goes back! read more

Never again! Over charge and you can do nothing about it bc of the set up. You are stuck to go through the car wash. Owner is ignorant and unresponsive! read more

I've been going to Old Towne for at least the past 30 years, the owner and his son know me, and today the son acted so rude and dismissive regarding using the vacuum before entering the wash.....WHAT ?... You really think I am going to back out and not pay the coupon price $7.75 for the wash? Was told by son that the wash had to be recorded in " Computer " before vacuuming.........Old Town Car Wash and Computer in the same sentence? Laughable. Secondly, visible is a caged German Shepard on a breezy and cold day.......Neanderthal mentality and disturbing to view. Lastly, son displays a gifted STFA sticker on his van, take it off as your conduct is in stark contrast with the community spirit of the State Police. read more

If I could give this place a minus rating, I would. I've never cared so much to take the time to submit a review for a car wash. It's a pretty benign service. It's a car wash. How hard could that be? Well, thanks to my experience this weekend at Old Towne, I have been inspired to write this review. After almost 25 years of going to this place, ever since I started driving, I will NEVER go back, and I also strongly recommend the community boycott it. After reading the other reviews, I wonder now if the way I was treated was possibly because I'm a Latina?!? Hmmm... or, was it because I'm a woman?!? Or, was it because these owners are disrespectful, unprofessional, downright nasty people. I had a coupon I received in the mail for $7.75 for a car wash, wax, and vacuum. I waited in line (yes, it was busy) and got to the front, handed him the coupon WITH my credit card, at which point the owner told me there was a $10 minimum using the card. He told me that I could pay for the wax instead, to bring the amount up. Why would I, when the $7.75 was supposed to INCLUDE the wax? Since I didn't have any cash on me, and I didn't want any other service than the $7.75 discount, I told him to forget it, I would simply back out and leave. Mind you, I had PLENTY of room to back out. However, he refused to give me my credit card, turned away from me, and proceeded to continue to charge my card despite my protests and telling him I did NOT authorize him to charge my card. When I yelled at him to give me my card back (yes, I did yell- but I did NOT say anything disparaging, threatening, nor cursing- unlike his father), let me out, or we could just call the police and have them settle the matter, he threw me two dollars and told me it was too late and I HAD to go through the car wash. It was around this point in time that his father came over to me, yelling, calling ME a nutjob, and I got so discombobulated, as a petite woman with two much larger men yelling at me, I proceeded through the carwash anyway. I was shaking so much I had to pull over- I couldn't believe what had just happened, over NOTHING. Yes, I can afford the cost. And you might read this and say, what was such a big deal- it's just a few bucks, but, it wasn't about the money- it was the principle of the matter. And when I got home and saw all these other reviews, I realized it wasn't just me. This father/ son business should retire. I will ALWAYS patronize PJ's from now on. I will NEVER go back to Old Towne, and I also encourage and support all others to do the same. Oh, and BTW, when I got home I saw my credit card had been charged $9.50- hmmm... I thought it was a TEN dollar minimum!? read more

While my husband and I had frequented Olde Town Car Wash in Manasquan for quite a few years, tipping generously and receiving a nice exterior wash, my experience there today was rushed, unsafe, resulted in a collision IN the car wash and I had to endure abusive, accusatory and threatening language by the owner, who has never been there before when I have used the facility. I have negotiated and navigated their simple tunnel-style car wash quite easily many, many times. Today, it was 4:15, closing time is at 5.....and I was rushed to the point of irresponsibility. Folks, I am a sophisticated driver who traverses Manhattan regularly and drives all over the country. I am also educated and can follow clear directions. Car washes are not rocket science. The collision was a result of him rushing me irresponsibly, yelling at me rudely, distracting me --and starting the conveyor, pushing me forward before he should have. I will never go here again, as I don't pay people to treat me abusively and frankly, I am feeling that Olde Town Car Wash isn't particularly safe, operated as it was today. I think a safety inspection is in order, to insure that the owner is operating the property as he should be....and that his machinery has been inspected recently. read more

Needed an exterior wash and to vacuum out interior from dog hair and I recently got a coupon for Olde Town Car wash that said "Free" use of self service vacuums and free hot wax. . So I decided to try. Got there and it was nothing more than a simple wash and no wax was applied that I could tell. After leaving I went to vacuum my car to find out the machines need quarters to use. What happened to free??? I don't like false advertising and will not go back there again. read more

Minus stars. I wish I had read these reviews before going there. I went on Feb. 5 2021 at 4 pm. I entered they kept telling me to move to the left. As soon as I started going through I heard a loud crunching sound. When I got through the wash my driver side mirror was ripped off. I immediately went around and showed them. they call Brian and he said to come back on Saturday, which I could not. I went back on Monday Feb. 8th and spoke with one of the workers. He gave me Brian's #. I called , texted left VM no answer. I returned on Saturday 2/ 13 at 2 pm because the worker said Brian is there on Saturdays 2-5. He would not even look at my car. He said they do not replace mirrors? Even though he has insurance and knows they did it. we took photos. He was not interested at all. He said the # I had was his father who also would never answer me. I called the police and they told me to get a lawyer and follow up that way. I called my insurance company. I also witnessed the German Shepard in a very small cage barking and going wild from being so confined. I thing he has the dog there to intimidate the customers if there are any issues. Please do not go there. They are not good businessmen nor are they nice to the local community customers! read more

The sideview mirror got ripped right off the car. Owner refuses to pay for it. Guess he likes spending time in small claims court. From looking at all the bad reviews, he must be a regular. Bad business, bad people. Stay away! read more

I have been going to this car wash for 30 years. Have never written a yelp review. I gave one star because you have to give at least one. Several weeks ago, while going thru the car wash, it hyperextended my rear view mirror (that was properly pushed in) and broke it. I immediately showed it to the owner (the son) and he told me to go next door to Monmouth Auto Body and they would take care of ordering a new one and fix it. I did so. When it came time to pay the bill($350), he refused. I would suggest using the new/updated car wash next to McDonald's on Route 88 in Point Pleasant. It's amazing and they appreciate your business. read more

My teenage son took his first trip to the carwash and came home shaken. The older man, owner, told him not to ever come back. Apparetly, he was not following his directions to move up. So, I decided to stop by and discuss with him. Well, he told me that my son was an idiot, and I was also. He then told me, I should not come there. No worries, I will never go there again. Please read the YEARS of bad reviews on this place. PJ's is slow but nice. read more

Does anyone find it odd that this car wash balks at providing receipts and does not allow you to charge a wash, like say, PJ's? This place is in business in spite of its owner. Wonderful workers, but I hate to go there when the manager or owner are there. Surly. Unfriendly. No receipts? Don't think that flies. read more

I have never written a bad review about any business. I always give people the benefit of the doubt but my experience here was so awful I feel the need to warn people about going here. Especially with children in the car. It started off ok, I selected my wash, gave my money. They told me to drive up which I did. I guess my car wasn't on the track properly, I don't know I couldn't see it. The old man manning the entry to the car wash starting screaming at me and knocking, no, POUNDING on my window telling me it's all screwed up. To turn the wheel! To put it in neutral! To not use the brakes! I was obviously following his direction. Then he starts pounding on the back window, scaring the daylights out of my kids in the back seat who were saying why is that man so angry mama? Why is he yelling at us like that? The last thing he said to me was "it's all fu@ked up" and called the other gentleman over who had me reverse. Something happened where my car was not recognizing the neutral position even though it was displaying neutral. I don't know. All I know is that I left there shaking, my kids were scared and crying and it was the worst car wash experience of my life. How dare this imbecile scream obscenities at me in front of my children?! I told him he didn't need to yell at me. Don't go here. Ever. Especially not with kids in the car. read more

I have worked at this car wash when I was a kid. I always thought they did a good job until today. I have had clients and friends remark about the complacency and rudeness of the son. Now I agree. While loading cars in the tunnel, they try to put them as close together as possible as they can. I guess to save money on the water and electric. I always feared that one day I could run into the back of the car in front of me. They wave you on to get closer and closer. Well, today it happened but instead of me hitting the car in front, I was hit in the back. I went back to tell the Laird son and was told I was delusional. Well that did it for me. DON'T GO HERE. read more

I don't know why there are so many terrible reviews of this car wash because I had a very positive experience. I used a coupon from a flyer in the mail and received an amazing car wash plus free unlimited vacuuming for a ridiculously cheap price. The staff was friendly and respectful. I will definitely go back! Highly recommended. read more

I have had enough! I stopped by this week as I have come here many times in the past, sometimes good and sometimes bad. After this last time, no more! The owner (the older man, not the son) rushed me to come forward faster and closer to the car in front of mine until the track engaged my vehicle. First of all it wasn't busy, no need to have placed us so close together with no room for error. As the vehicle in front of me was just about to reach the exit opening, the car in front of me just stopped. The driver must have applied the brake to put her car in drive to exit but must have jumped the drive roller on the track some the space between our two vehicles was no longer there. If I didn't start using the horn to get the drivers attention my truck would have rammed into her car. The last thing that I wanted to do today was to be involved in an accident, I just wanted to get my truck washed. I have tipped the workers in the past because they will make an extra effort when I gave them a $2.00 tip, but when the older owner waves you on forward faster then the workers pace, why tip because you don't receive that extra care. These people who run this business have something wrong with them. I have used their service for the last time. read more

Terrible Experience! My truck sustained serious damage when the carwash track pulled my truck of the track. The owner tried to ignore me and blame the incident on me. The owner was truly obnoxious. He was too busy collecting money to offer me any help. read more

I had a miserable experience at the car wash. It was my first time there and I was unfamiliar with the services and price options. Therefore, I asked the attendant, if he could explain a couple of options. He rudely said he had no time for questions and I should just give him $7.50. After going through the wash, I wanted to get change to vacuum the inside of the car. The change machine didn't work. I'm not going back. I urge you not to go here too. read more

I use this Car Wash about once a week and I have to say they do a good job and the car is always very clean. But when you pull up and tell him just a exterior wash for 7.50 he gives you this look like your cheap. Well do you not want me to come? If this was my place I would rather sell a 7.50 wash all day long then NO WASHES at all. The owner needs meds! read more

If I could give these rude people no stars I would Worst place I've ever been too, I have a pickup and I understand there is always an up charge on larger vehicles so since I had a coupon for half of the complete wash I figured he would add the $2.50 extra on the half price wash which I would have been ok with but as I reached the guy taking the money he rudely said no coupons for trucks I asked why and he said I will never give a truck a coupon ok Then the old guy at the entrance starts yelling at me to get closer and closer to the car in front of me as you can read in other reviews so much so that I was still on drive when the rollers engaged with my tires almost driving me off the tracks and into the car in front of me Now he starts cursing at me as if I didn't know how to go thru a car wash has my car not been going thru the wash I would've gotten out and slapped the crap out of him and his fat rude son Never again I hope they shut their doors soon Avoid this s##thole at any cost read more

The owner is an older man, a patient of mine who has always been pleasant. Yesterday I pulled in and the son was collecting the money. He asked what I wanted and I said just a wash. He handed me my change and then told me to pull up 3 times before I had a chance to put my money away. He was obviously angry about something. I said there's no one behind me I'm going as fast as I can. I asked him what was the matter and he said "I'm in a bad mood " I asked why ? He said " because your CHEAP !!! I said what are talking about. He said you have this expensive car and you get the cheap wash. He was quite angry. I told him I'll never come back again and he said good. I pulled up a little where his father was standing and introduced myself as his Doctor and informed him that his son was very rude to me. The father was quite angry too and also yelled at me and said don't come back. At this point I thought they were both crazy. Then the son says don't come back here again you F*#KING GINNY !!!! I guess they figured that I was Italian ? Can you believe this from a local business and from the owners themselves. I would suggest you never use this car wash and spread the word about how miserable and angry they are and how they treat their customers as well as their thoughts on Italians I would highly rec PJ'S car was on route 35 in Wall. Not worth the 1 star they make you choose. read more

I would give this no stars if I could! EVERYONE needs to Boycott this business and put the piece of sh*t owner out of business!!! Went through there today and put my window down to tell him what wash I wanted. He stuck his hand in front of my face and about three inches from my wallet....I bit my tongue for the moment and handed him the money. He was then rushing me to move up and banged REALLY hard on my window to tell me to "move the f**ck up", at which time I no longer bit my tongue and asked him "what's up with banging on the window so hard??" I am from Long Island but now live in Maryland and and have been coming to Sea Girt since the 1970 and still frequent this town a couple of times a month. Anyway, this mental moron noticed that I had Maryland licensed plates and told me to "go back where you came from, you f-ing Maryland p*ssy". (With my own "creative" language, I let him know I am NOT from Maryland.) He told me he hoped that his carwash damages my car!! Once I got through the wash I walked around and confronted this piece-of-sh*t and asked why he would act like that to someone that was only trying to give him business. He verbal aggression was a little less when face-to-face but he did shout "Do you see how f-ing busy it is?" (He apparently doesn't know what a real busy carwash business looks like.) This low-life barbarian was told what he was!!! After reading the other posts here, this is his typical way of doing business!! NOBODY SHOULD EVER GIVE HIM BUSINESS!!! PLEASE BOYCOTT OLD TOWNE CARWASH!!! In the past hour or so since this has occurred, I have already convinced a couple of people not to give him business!! read more

I also had a bad experience with this car wash. The owner is a nasty old man! my SUV sustained serious damage as a result of my vehicle coming off the track. It destroyed a $350 tire. I went to court and got a judgement against him which means absolutely nothing. the rating is a minus 10! read more

So disappointed with the service today. I have been going to this car wash for 20 years and today was the last time. I gave $10. & said regular wash then I heard the son say 50 cents so I said no regular wash with $2.50 tip his reply was NO SHIT!!! I saw the workers face that is always so nice & said the owner(older man) was up further. I said how rude his son was and shouldn't talk to customers like that. He then banged so hard on my window & told me don't come back if I have that attitude. I wish I could have got my $ back & backed out of the line. The owner & his son should not be dealing with costumers. The workers are nice but the owners are god awful people!!! read more

Worst car wash. Stay away. I pulled up the other day and there was no sign that said his credit card machine was broken. I pulled up not knowing and the owner blurted out some vulgar comment that I won't repeat and told me to back out with a line of cars in back of me. The owner is a complete moron and unstable idiot . He deserves to fail with that attitude. Next is the call to the bbb . Stay away by all means read more

Let me first start off by saying, that this business is not worthy of a 1 star rating that's required before you can proceed with the post.....A very good friend of mine Dr. Ron had a very upsetting experience at this car wash yesterday 6/28/2017. He was un-necessarily called a F___KING GINNY by the owners son. In support of this ethnic name calling to a prominent doctor, I encourage all Italian Americans not to patronize this car wash. The staff and owner at PJ'S Car Wash is always pleasant and professional. read more

This car wash is TERRIBLE! I opted for a car wash with turtle wax and my car came out still dirty with a clump of wax on the side. The vacuums were not operating and after consulting with the one responsive employee, I was directed to another vacuum station. He turned on the vacuum automatically and it let run while I was still moving my car to that station, wasting my operating time. The vacuum halfway through became detached between the hose and nozzle. During the many missteps of my visit, the owner never bothered to approach me and remedy the issues. I should have waited on line at PJ's...never again! read more

Worst most rude service at any car wash I have ever been to. Joke is the most rude gir is the owners son. Never going there again!

Good, convenient car wash. I haven't had a bad experience. It's unfortunate that others have and I'm shocked at the bad reviews. Hmmm...I will take into consideration going forward. read more

I just got back. The Audi with NY plates in front of me was not moving. They tried to force me to drive into his bumper. I refused. The guy collecting the money called me a "fucking dick" and to keep going. I had no place to go!! Never go there again. I am a local and will tell everyone I know not to go there. read more

HORRIBLE....1st the car in front of mine was not moving yet the owner kept saying come on move up and then the car wash stopped so the car in front hit mine 2x...now I have to buff the other guys paint off mine! 2nd globs of grease all over the windshield!! RUDE OWWNER-do not waste your $$ read more

Does this thing give negative stars??? Disgraceful. Never. Ever. Again. Saturday March 9 2019. Remember me. I was the woman in the Ford Edge who paid for my wash using the coupon you issued and left a 37% tip in advance of the service. But. Then I balked at the agressive waving to continue pulling up further since I was literally on the bumper of the car in front of me. You know how that survival instinct kicks in? So unnecessary and vulnerable, but aggressively waved closer by an older man sitting next to the entrance, who became loud, yelling. At which point I put my window down and told him I did not want to move closer. He yelled at me about his 40 years of experience and he knows what he's doing and I dont and move up and I'm holding up the line. (#noline) His manner was so shocking that I told him i was never coming back, and he told me where to go and they didn't want "my kind" there. Stunned, I looked between the young and old owners for an ounce of sanity. None and the yelling continued so I dropped a couple f-bombs on the older man (#notproudbutwentthereanyway) and went through. When I pulled around to use the vacuum you, the younger owner, said, "so now you are going to complain?" I replied, "excuse me?" And you said "sorry wrong person" and disappeared. Well no...you had the right girl alright and I considered asking for my tip back but was not willing to approach you, who situated yourself out of reach beyond a vicious German Shepard locked in a cage. To say that I was shocked is pathetically insufficient. So I took to Yelp and am so relieved to see the horrible bad but legitimate reviews. Needed to validate my disbelief. (#crazybuttrue) Never. Ever. Again. People, listen, let's flock to the deserving business owners who seek and appreciate our patronage. #oldtownecarwash = NO NO NO!!! read more