They charge a credit card processing fee without clearly disclosing it upfront. When checking in, they ask whether you're paying with cash or card, but they don't explain the additional fee. They also don't provide pricing unless you specifically ask. Otherwise, they hand you a ticket for their most expensive package and charge accordingly. I felt misled by the entire process. Good customer service starts with transparency, and that was lacking here. It feels terrible to leave feeling taken advantage of. Because of this experience, I won't be returning and cannot recommend this place. Paid $36 and change for mediocre wash. Car is still filthy. Still trying to figure out what I paid so much for. Better off going somewhere else or doing it yourself. Garbage everywhere, Have to go home now and clean it myself. $36 down the drain. Stay away from this place!!! read more

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Very bad customer service. Not from workers from the owner/manager. The car wash right next to the. Is cheaper and better.

We paid $50 for the top of the line wash and was disappointed and was upset to find that several areas of the car were not touched. The trunk, the front - both driver and passenger side. The console was also filled with crumbs. Pretty much the entire interior was a disappointment read more

I visited Prestige Auto Spa NJ today for the first time in several years, and I've been hearing from multiple people how the new owners have transformed it into the best in the state--and they weren't wrong! Right away, I was greeted by one of the owners, Jeff, who was stocking shelves. It was great to see the owner so hands-on, and he couldn't have been more welcoming and informative. He introduced me to his partner Jorge and manager Brooks, and the whole team made me feel right at home. Despite how busy they were, I was blown away by how quickly they got my truck done--and the results were amazing! The team's attention to detail was impressive, and I've never seen so many people working together at a car wash--there had to be at least 20 staff members all working hard. I also loved the nostalgic candy, toys, and the huge selection of drinks and snacks. You can see why they have a 4.9-star rating--it's well deserved! Prestige Auto Spa NJ is definitely my go-to from now on. Highly recommend! read more

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We took it to them after traveling from Pittsburgh to have it washed. We paid for their biggest package. They did not clean car! There were still bugs, dirt and oil on the car. They didnt even dry off the car. Also they scratched the car on the passenger side. I called and was told that would rectify this problem. I took it back the next day And left it with them. The scratches out that they caused are still there and the car is still dirty. Oil marks, bugs smears all over the windshield and car. It also looked like a dirty rag was used on the windshield.- smears everywhere!!!! I wil never ever ever take my car back to them, especially for the price that they are charging $46 For this "service". read more

Car battery died at us gas down the road with my girlfriend and I . A gentleman going by the name x brought a battery pack to jump start the car battery read more

got a diamond car wash and it honestly doesn't even look like it went through a car wash. the front bumper and top is still dirty. when i was watching the car go through the second part didn't go off at all while the car before it did. other than that the inside is clean and everything but doesn't even look like i was there read more

Switched from OilExchange in Bayville to this place. Excellent service for oil changes, car wash, and other auto needs. Highly recommend! read more

I pay for the best wash and wax but the last few times I went wasn't that good. Things they used to do they don't. They rush to fast to get done right. I was disappointed. read more

Line moves fast, girl at register very efficient and car was very clean. Could not ask for more from your car wash.

Excellent car wash service. My car is actually shiny every time as if it was waxed. A little on the expensive side, but so is everything now a days. Could be more careful of leaving water streaks on windows. Best car wash in our community. I highly recommend this place to keep your car looking showroom clean.. read more

I e been going here for almost 5 years and I love their staff and the way they take care of my car.

I won't be going back here ever. Not only was the entire wash rushed, they did a terrible job and for over $30, I want to see my car actually clean. This is unacceptable. Nothing like paying that kinda money for a full service car wash and having to come home and wash you car yourself anyway. read more

Prestige Auto Spa NJ - $33 for a car wash and they don't even clean the door. - Car Wash Near Me - Toms River, New Jersey

Very friendly people and a quality car wash as well. Free diamond car wash is of great value.

Just returned after paying over $30 for a platinum wash. My car is still dirty. The bird droppings were still there although they were easily removed with a damp paper towel. I'm not sure they even ran it through the wash. Used to be a good place. Don't waste your money or time read more

Prestige Auto Spa is the best car wash in Toms River !! Very friendly customer service !!! There are a lot of car accessories to purchase , candy , little toys , soda . largest selection of car air fresheners!! I got a free diamond Car wash by signing up on their website . Thank You !!! read more

Fast and do great job I am a member for 4 years now when they are busy they do not spied up the line I notice that dryers that they time keep it up boys thanks Ray read more

Horrible oil change mechanic very aggressive I will never go back again, they lost a customer with two car wash member and 3 car oil change

Nasty owner, arrogant beyond belief. Drove 1/2 hour to get there for hand wash, what a waste of time.

Went in for an oil change. Hadn't been here for awhile. Didn't realize ownership had changed. 160$ FOR A 7 QUART OIL CHANGE! They didn't even change the filter! 6$ charge for using a credit card! Meanwhile there's places nearby doing them for $29.95! This place is a rip off. I wouldn't pull in to spit on the building if it was on fire after this. My fault for not making them get specific about the price before hand but they don't make that easy! They can't be in business long after this when the competition is charging 1/4th. Meanwhile their techs are being paid crap wages with no benefits. ROBBERY! read more

RUDE !!! The man who takes your "order" was so rude!!! They have so many options & I just wanted exterior and interior (+ an extra dollar because I have a small SUV ) the man who quoted the price was very dismissive and said he was the oil- changer ... just plain obnoxious &rude . He was also rude to the woman in front of me & yelled at her to "get out of the car". . A real. A--hole ! read more

They did a decent job cleaning most of the car except they didn't clean the back of the SUV and the car smelled like wet dog when I drove it off the lot. For the price I paid I will never go back. read more

Service is amazing, such friendly staff. Always leave with my car in amazing shape. Highly recommend if you're looking for a place that will take care of your car read more

Horrible service. Absolutely rude cashier. I had a free coupon for a car wash and vacuum and had the scanning code but she didn't know how to scan it on my phone so I got charged full price for something I wouldn't have done because I didn't have the money had they had competent staff. Never coming again read more

The premium car wash is not bad. They do a good job of cleaning your car BUT they broke my passenger door rain guard in half and didn't say anything about it nor did anything about it... The cashier/front desk worker, the woman, is nice but comes out rude at times. read more

Outstanding customer service and the ultimate cleaning of our car both inside and out. Great job read more

Prestige Auto Spa NJ - Car Wash Near Me - Toms River, New Jersey

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Did a FANTASTIC job with the wash! My only complaint is that the self serve bays were down

From 15$ to $23 dollars for a car wash !!!! Just stop !!!! Place was ran better by previous owners . There's way too much in the show room looks like a mini mart not a car wash . Rude staff ... ridiculously over priced for a half a$$ job ! Never again !!!! read more

I had my car washed today, 7/15, with the understanding that the Gold Pkg. at approximately $22 included interior and exterior. When i left, I travelled a short distance and my car would not move. It took me a while to figure out that someone had left the hood unlatched, so my alert system went off. When I got home, I noticed that the chrome wheels were still dirty, so I cleaned them myself. I called the office and was told that the business is under new management and that the Gold Package does not include wheels. What a joke! Do not patronize. There are plenty of better car wash venues locally; I would not go back there. read more

Went here for an oil change. My vehicle takes an element type filter in which the technician had to order (Understood). I had the Mobile 1 oil change which is priced at 114.00, and includes 5 quarts of Mobile 1 and filter. When I received my bill, I noticed that I was charged an additional 14.99 for the filter. When I questioned why, I was told (By the cashier) that the element is different and isn't a filter, (Which is nonsense) but made no adjustment to my bill. Cashier was also a bit snarky. I also got the Diamond wash at $10 off and noticed that was mediocre with a poor vacuum and dirt still remaining on carpet. I will find another car wash and oil change location. read more

Super customer service and attention to detail. I have a membership at a car wash closer to my home and although they do a decent job, I always need to inspect my car for missed spots, streaks, how well did they get the rims clean. The guys at Prestige left no doubt. My car has never been so clean since it left the factory. Rims spotless, all glass perfect, no spots, no streaks. Manager on-site was very pleasant and professional. Really a great car wash. Thanks guys! read more

What a great wash! Just happened to stop by while visiting my grandparents and was so impressed with the wash and the staff! Highly recommend! read more

Prestige Auto Spa NJ - Car Wash Near Me - Toms River, New Jersey

Best car wash in town! The monthly unlimited washes are a great deal if you are like me washing weekly. You can definitely see noticeable improvements with new ownership read more

This place is my new go to for exotic car detailing ! My COVID Corvette never looked better . Show room finish ! Professional with a personal touch ! I highly recommend ! read more

I brought my car there yesterday for an oil change and they charged me $131.93. I usually pay around $70.00 What a RIP OFF... I will never go there again for anything. read more

Great service! Quality work throughout! Highly recommended! Probably one of the best experiences i've had with no pressure on asking questions. read more

Went there with four tires that were in good condition and when I came out one of my back tires had at least one screw that was a half an inch long and a second screw that was almost 5 inches long. I had a letter from their employees stating they take full responsibility for the screws in my tires. And the owner Jeff who is a complete moron at a horrible business owner thinks that he can threaten me with a lawyer when his car wash is a piece of s*** and so are their attitudes. I have pictures to prove everything that I said read more

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F*** these guys. Put $5 in the change machine and got 5 quarters back. Called the after hours phone number on the machine and heard a phone ringing inside. The answering machine was full so I left a note politely giving my name number and situation. Slid the note right under the front door in plain sight to anyone who walked in. Nobody called me back. Oh, and used some of the quarters to try to activate the water sprayer... Ate my money and didn't work. I noticed as I was pulling away a crudely written message on the wall in sharpie, "broken" .. Obviously written by another robbed customer. Screw this place. Silver Bay on hooper in silverton is 1000x more professional, and provides amazing service. read more

Prestige Auto Spa NJ - Still waiting for a call back about my refund from the broken change machine. - Car Wash Near Me - Toms River, New Jersey

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NO STARS $51.00 for a car wash and a blown engine on a new car. Obviously someone didn't put back the engine drain plug properly. NEVER NEVER NEVER will I go back. read more

I am confused when I read the other reviews. I do not go here often but everyone always seems happy at their job.3 workers today precleaning the wheels with scrub brushes. Cleaning mats and vacuuming front and trunk. 5 workers detailing. They removed and reinstalled the antennae so it would not be damaged. They tape the rear wiper blade so it is not damaged in the wash. Workers always friendly to their other workers and clients. Discounts for AARP and special day discounts. Coupons can be found in many places for discounts. Plenty of tire treatment applied after the wash. Wheels look nice. I have not had a bad experience here in 5 years.q read more