I was researching different bike shops in Omaha and then Council Bluffs looking at different…read moree-bikes. I happen to call True Wheel and spoke to Steve. He had mentioned that he builds them. I was almost ready to order one through the mail that would have come from Canada called a Volte ebike and Steve was just so informative that I decided to drive over to Council Bluffs and talk to him about making me a bike. He gave me a great deal with a fair price. I got to say that he really knows his stuff. It took a little longer than I had expected for him to build it but only by a couple days. When I got there to pick up the bike he was making these meticulous fine tuning adjustments to assure that everything was in Tip-Top order. Since getting the bike 3 days ago, ive rode this ebike everyday, and have only needed to charge the battery the first night I brought it home. I think there is still 70 % on the battery. The funny thing is I have ridden a few e bikes in the past and I've never rode one as powerful as the one he built. I'm not saying it was cheap but this is truly the Cadillac of e-bikes. Every time I was in the shop I had seen many people come in and go out all of them seeming to have a great relationship with these guys that run to shop. They do know their stuff and I'm glad I accidentally stumbled into them.

There were some miscommunications with our experience. We brought our bike in and ran into a…read moreproblem where the employee who was handling our trike quit, without communicating what needed to be done. as such, not all of the work we had agreed to had been completed. Additionally, we were treated rather poorly by employees working there while trying to resolve the issue. We finally spoke with the owner, and he did his best to resolve the issues. it did require bringing the bike back in, and having all of the work redone. we were supposed to get the bike back on thursday, but only just got it back now on saturday because they werebusy, and we were delayed. Very happy to have the trike back, and the work is outstanding. I only wish we had been able to deal with the owner from the get go.

Mike and his family are fantastic! I dropped off my 20+ year old mountain bike that was not…read moreshifting well, not braking well, making lots of noise and had a rear wheel that was far from round. I asked him to make it like new, and he did! It is like a brand new bike, shifting so smoothly. He even rebuilt my old white industries hub finding new bearings while rebuilding the rear wheel. They are very accommodating and friendly. Their shop is like bike shops used to be: something for everyone, good service, not pretentious! Very refreshing compared to the corporate bike shops filled with bikes that cost thousands of dollars.

I had a flat on my BOB stroller and was in and out in about 5 minutes for $20! Can't get any better…read morethan that! Easy parking and lots of bikes and accessories! Back on the stroll again!

Stopped in here to get a few minor things done to my bike. Allen was very welcoming, helpful and…read morehad me in and out in minutes! They have a large inventory with lots of different variations of bikes. Very clean, very organized. Thanks guys!

I will not return to this shop. I recently dropped off my wheels for service in Papillion, swapping…read moremy winter tires to new summer tubeless tires. I had dropped off my wheels with a brand new set of tubeless winter tires (under 30 miles) and when I picked them up they had thrown them away. They were surprised that I wanted them & I was told I should have notified them I wanted to keep them. I worked in many bike shops, and we've always kept customer's parts that were to be replaced, especially if they were in good shape & of good quality. I'm very disappointed and it cost me about $100-150 in damages as I will need to buy new winter tires next season.

Interested in an eBike after renting one in Lake Havasu, I checked out the Trek store, Bike Masters…read more& Bike Rack but didn't find the right fit. I'm 5'5", which in the world of bikes puts me between between 24 & 26" wheel and usually a small frame, but at my height that can vary too. I have a 10 year old Cannondale & a 31 yr old Specialized Hard Rock but after a work injury, I struggled to throw my leg over lean on my hands. The Pedego team spent hours with me first learning to get comfortable with the heavier and then helping me find the perfect fit, a white Pedego Commuter which allows me to sit upright and travel 70 miles on one charge. I am elated w my purchase. Do to the nature of my injuries I remain leery of long rides as they involve issues with cervical neuropathy & radicular pain. The City Commuter allows a variety of sitting & leaning positions with the handle bars, promising the most comfortable ride. If I am too far from home and pain sets in. I can use power assist or the throttle to get me home quickly and safely.

The selection is great, and the location is conveniently located right on the trails, but I'm…read moreprimarily recommending Pedego for their extraordinary service. Ryan welcomed me on my first visit to the store with an enthusiastic smile and infectious enthusiasm. During my subsequent visits to the store, Ryan has demonstrated a thorough knowledge of his product and all it can do, and he does a great job making visitors feel welcome in the store. I even got a tour of the bike shop where Ryan (who is also the primary mechanic) does his magic. Highly recommend.

An amazing selection of used fat tire bikes. Kurt pulled several models out for me to ride (sketch…read moreneighborhood), and let me take my time. Two hours later I walked out with a used Specialized Fatboy, and I'm really happy. We talked about the older days of bike shops and cycling in general. An old school bike shop with an owner who truly cares about your business and fulfilling your needs. I will be back when in Omaha! And the bike is fantastic! Thank you!

I would not recommend this bike shop to anyone. We booked our pre-RAGRBAI tune-up a month in…read moreadvance. The week the tune-up came, we dropped our bikes off and waited two days for a quote. When the quote came around, the owner suggested hundreds of dollars in repairs. I gritted my teeth and agreed to it, hoping it would be worth it for our 430-mile bike ride ahead of us. It was not. The owner refused to give us a time he could do the repairs, even though we needed to be in Des Moines the next day, saying he would get it done "right away." We had to go to the shop twice the next day since he never called us as he promised to. When we finally collected the bikes, it was closing time for the shop and raining outside, so we couldn't take a test ride. When I finally got the bike on the road, I found he had botched the gears, reducing the functionality so only the bottom gears worked. I ended up having to do a week of biking across Iowa on low gears. Save yourself a headache and do not trust this shop with your bike.

Not only did I get a thorough tune up for my bikes but Vince opened up the shop so I could pick up…read morethe bikes. I highly recommend this bike store. Thanks Vince!

For expert service, low pressure sales and a super interesting selection you can't beat Ponderosa…read more Plus Lyle works there!

Stopped in as my bike needed some immediate service only to realize that Xtreme Wheels had switched…read moreownership. The new owner Tony was very friendly, quick to help and got my bike up and running in no time! Thanks Tony!

Absolutely the best shop to go for whatever biking needs you have. Why? Zack and his associates…read more Zack will go above and beyond to ensure the little details are as close to perfect as is possible. Coming from a background in sales and manufacturing I appreciate honest upfront conversations on pricing as well as product knowledge that is accurate. Zack is a shining example of both qualities. Now that the word "PRICING" is forfront in your mind please remember this when you see the beautifull bike you know you want ITS WORTH IT. I bought a beautiful fat bike from zack over a year ago and have since driven it to work almost every single day. The only regret I have is not investing more to upgrade to an electric bike but oh just you wait ;) I firmly believe I've gotten back every pennie I've spent in smiles miles and flying past everyone stuck in traffic gives me a really good feeling especially considering that I'm dodging the expense of a second vehicle's insurance maintenance blah blah.. yuck. I go out of my way passing other bike shops and even passing up ordering on Amazon just to stop into Extreme wheels to get a little insight into my next purchase from Zack because I know he wants me to get a good product and a great deal. GO BUY A BIKE

Really appreciate the team at the Bike Rack. Not only in guiding me to the right bike and size for…read moreme but also after sales support. Recently I took a spill while riding and the Bontrager Wave Cell helmet I purchased from them took the hit and saved me from a concussion. The helmet was just a couple of weeks out of warranty. Robb, the manager, still submitted a claim and I got a new helmet. Grea customer service from The Bike Rack and Bontrager.

Wheel bearing assembly in rear hub on a bike purchased from this location. It was reassembled…read moreincorrectly. Took to a competitor to get it fixed correctly and quickly... Not the length of time trek needed. Not going back. Loved the location as the Bike Rack. But this isn't the bike rack.

I highly recommend this business. I've done quite a bit of business with them over the last couple…read moreyears and have always been pleased with their professionalism and competency. Today I just stopped in and Corey changed a bike stroller tire at no extra cost. Great parking in the center of Omaha that's easy to get to. Highly recommend.

One of the best costumer service experiences. I came in knowing nothing. I was greeted by Michelle…read more She was so knowledgeable and helpful. I ended up buying a great bike, but did not feel pressured to by anything. Thanks!