I came in from out of town because a stone fell out of my ring and they fixed it quickly the same…read moreday and gave it a good cleaning free of charge. Very rare that a jeweler doesn't charge for a service, very grateful to have a great jeweler who was able to help me out!

Brought in a citizen watch to get a new Crystal they had the Crystal in the next day did a great jobread more

I found them to be professional and helpful in resizing a few rings I had. Very reasonable pricing.read more

This is hands down the worst customer service I have ever encountered. The owner, an older lady,…read morewas beyond unprofessional. After I bought a ring from her, I came back after shopping around, and she refused to give me a proper refund--offering less than half the price. When I asked for a receipt, she outright denied it until I demanded it. I felt completely disrespected and discriminated against. I would strongly advise everyone to stay far away from this place. They do not deserve your business.

Mr. Harrison travels once a year to get diamonds for engagement rings in his store. You are getting…read morehigh quality items when you shop here. This is a high end jewelry store with affordable prices. Beyond diamonds they also have beautiful gold, silver, and gemstone pieces. But what I've used this store for most is jewelry repair. They've transformed clip-on earrings of my grandmother's into beautiful drop pieces. They've also soldered many charms for me onto my silver bracelet. Their prices are reasonable and the customer service can't be beat.

I have purchased several pieces from here and had the same experience each time. Professional,…read morethoughtful, personal service. We worked together to create my wife's wedding ring design from "Our" story, a very special request. It turned out amazing and I was in the loop throughout the process. I also had a specific idea for a birthday gift, Chris found the perfect stone and setting as well as arranging for it to arrive at our destination. This is where I go for my jewelry experience.

Great spiritual/gift store! They have quite a few things I haven't seen before and were the NICEST…read morepeople. I stayed and browsed for awhile, chit chatted, learned about different products, and made a purchase. They offer classes and readings as well! Also don't listen to gps-It took me away from the main intersection in Chelan way past Safeway. They are located on the main strip with all of the other shops.

Very friendly staff and lots of interesting items to see. They also ship to your home if needed…read more We'll be back for sure.

Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold…read morechains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry store.

Knowledgeable, welcoming, not money grabbers, honest, capable, full service. A best bet in my…read moreopinion.