Great little watch repair shop in Marysville, WA. I came in for a battery replacement for my Bulova…read moreMarine Star. The owners, Shawn and Katherine were happy to help and took care of it on the spot. They also added a sapphire crystal for a reasonable price. The owners have a clear passion for horology and were happy to talk about watches & clocks.

We live in Mount Vernon and had taken our heirloom watch to several places for repair without any…read moreadequate outcomes. We contemplated going all the way to Marysville to "Timing is Everything" but are SO GLAD we made the trip--they had it up and running in minutes for a very reasonable price. The staff there is knowledgeable and very friendly too. Would give 10 stars not just 5!!!

Always get quality service for my watch and jewelry. They even ordered a special pair of earrings…read more Nice people too.

These guys are amazing! Attention to detail and highest quality is just their standard. Probably…read morethe best Jewelers in the Pacific Northwest. Great Jewelers and more importantly awesome people.

So James was very nice and friendly in person I dropped off a ring months ago and he took a while…read moreto finish it then I had to move 4 hours away and it still wasn't done he called me tell me know it was finished after I have had moved then he asked me how do I want to do this transaction and I said I do cash app or Venmo and you can mail it to me and he said he would like to just take my card information over the phone and he will mail it to me. I said ok just let me ask my husband first if he's ok with them then I will call you back. Ok, so I been calling for months now. I called 5 times today because I'm fed up and I even emailed him and Facebook messenger him and he read the messages on Facebook but didn't reply. I'm very frustrated because that ring is $300 I want it back!

From the owner: Goss Family Jewelers is a family owned and operated business that has continued service in the…read morecommunity of Hermiston, Oregon, and surrounding areas. We also do manufacturing, jewelry repair, custom design, and stone setting. We are so excited to be here and to be a part of your special occasion. Call us today for more information.

I would not recommend this jeweler. When we walked in, the lady upfront was extremely brusque to…read morethe point of rudeness with us. We got a quote on a bracelet that was literally five times what my local jeweller quoted. They replaced the battery for $16 in a watch, and the watch is still not working. I was a first time customer and will be a last time customer. I would recommend they be more pleasant and welcoming to new faces in the store and keep their rates more reasonable.

I came to Marlow's after my mom gave me one of her old rings. It had seen much wear and love over…read morethe past 63 years, and I wanted to bring it new life while keeping its history. I had a project vision and Marlow's helped me bring it to life. I had the previous stone removed as it wasn't salvageable and replaced it with a Ruby Star Sapphire (mine and my mom's favorite), which they helped me by sourcing. They brought in a few choices and allowed me to pick which stone I felt best fit the project. The basket required reshaping and extra work, but they did it so that the Star Sapphire fits beautifully. I love that I can carry around a piece of my mom. The ring shines and the sapphire has three star lines with indoor lighting and one distinct bright star in the sun. I highly recommend Marlow's if you are needing someone to go above and beyond on a project! They truly excel in their craft and all staff are extremely warm and welcoming.

Loved their reasonable price and quick service!! I think I have found my new jeweler!read more

Came in to get a price quote to get my daughters chain repaired which was broken in 3 pieces , was…read morequoted an extremely fair price and was given of eta of next day. - Was given a courtesy call the same evening letting me know it was repaired & ready. Repair was done masterfully where you can't even tell where it was broken . Honest people here , will continue to do business in the future, thank you

Good selection. Knowledgeable staff…read more Be aware!! When you go in, try to pick one of the young associates. They are working on commissions. If the older managers try to come in without being asked, tell them you prefer to only work with the associate. Literally, they will take half the commissions from the young associates. I have worked in retail sales and have never, as a manager, taken commissions from my staff. This is the worst management structure I have ever heard of. It's one thing to share commissions among the associates, but managers should earn their own.

I live on the East coast. Last year I wanted to purchase a birthstone ring for my granddaughter. I…read morefound that there was well known jewelry store in the Valley mall. They were very disappointed. The salesperson they encountered did not seem knowledgeable and just not helpful. They walked to the other side of the mall to Morgan jewelers. Via FaceTime the lady explained the ring and the 5 year service that enabled them to come back and have the ring resized as well as repaired. Since she was 13, I thought that was great. The ring was not supposed to be ready before Christmas, but it arrived before Christmas. I regret not having the sales lady's name.

Needed a watch battery changed and it was done in 15" minutes with a normal cost. The customer…read moreservice is excellent! The young lady also helped me select a nice dress watch for Mother's Day gift, too! I would highly recommend!

I can't believe how above and beyond this place goes for their clients! My parents have been going…read morehere forever, and my husband and I (who live out of state) now reserve all jewelry work for here. Why? Because they're amazingggg!!! Just took my ring in to FINALLY get suatered and they made it look better than when my husband proposed!!! Incredibly professional, incredibly talented- thank you so much Linda and Pat!!!