I've had my business van maintained there for years! Highly recommended for your automotive needs.read more

Honest and reliable. I have been coming here for years. Great communication about what I NEED to…read morefix and what can wait.

Had a bent rim so they fixed it quickly. The value if work and price were acceptable. They do other…read morework besides tires and I haven't had the service yet but maybe one day .

Came here a year and a half ago and got them to replace my rack and pinion on my 06 Tundra and also…read morepick up a set of 4 new tires from them. David helped me out and was very good at communicating what needed to be done and what I could hold off on. Overall it was a great experience. Today I came back because my truck wasn't starting and got the same great service from David and the shop. Got it towed there in the morning and was able to pick up and drive it home later that afternoon. I would recommend this shop to anybody looking for a good mechanic. Pricing seemed fair and attentiveness was . Again thank you guys for getting me back on the road.

Not like it was when it Andy Granatellis back in the day. A very helpful and courteous shop. Good…read moreguys! Did my smog luckily split.

Sam and his staff provided excellent service during my smog and safety inspection. They were…read moreefficient, thorough, and completed everything in a timely manner while maintaining a friendly and professional attitude. Highly recommend this shop for fast and reliable service!

So where do I start? I wish I could give them a zero-star review. I went to have my brakes,…read morerotors and struts done on my vehicle. I ended up also needing new tires. Mind you I have been bringing my car here for years. But in the last year they have changed management a few times and were having issues getting a mechanic. I trusted that they would do a good job since that was my past experience. A week after the repairs I was driving and I hear a weird noise like I ran something over but the road was clear. When I got to work 5 minutes later, I looked and one of the lug nuts had come off. I called Dalton to let him know what occurred and he said to bring it in. I drove directly there after work and they fixed said issue. Mind you he tried to blame it on it being an old lug nut (the inside threading was brand new) and told me that it wasn't usually their responsibility to replace these (which on the paperwork for all the work that was done it stated that I was billed for lug nuts). I mean in all the years I have had cars not once has something like this happened. While I waited on my car, I could hear Dalton talking about me in the bay. I think this behavior is super unprofessional and rude. After the car was finished, he told me that there was something wrong with my catalytic converter and I needed to have that checked. Didn't explain anything about that comment and I felt that was weird since I only took it in to get the lug nut fixed. I have had it checked since and there is nothing wrong with it. The very next day I heard another weird sound that sounded like metal grinding coming from my front right tire. I called them immediately and he said it wasn't the brakes and that I needed to bring it in but that it wasn't the brakes or rotors. I was tired from all the gaslighting he was giving me about how it wasn't something they did. I was so frustrated with having to go there that I decided to have my husband take it in. My husband had test drove the car to see if he would hear the sound I heard. He did and took it in for me. When my husband took it in, there was another person working that day. They immediately checked and it turned out that the mechanic that worked on my car before never bolted in the front right caliper and it was grinding on my rim. The person working that day was super apologetic and fixed the issue immediately. So, I have yet to get a call from Dalton or anyone else to apologize for allowing me to drive with a part that was not bolted in and could have caused me to get into a major car accident. The fact that he kept gaslighting me into thinking it wasn't their work that was not up to par is ridiculous. With all of that said after years of being a customer, I will no longer trust my safety in their hands.

I came into Tire Choice today after discovering a serious and concerning issue with one of the…read moreGoodyear tires installed on my truck. I will be sharing the photos because the condition of this tire speaks for itself. I want to be clear that the young technician who helped me was respectful and professional, and I understand that he personally does not have the authority to make final decisions. He contacted corporate while I was there, and unfortunately the response became focused on warranty limitations, prorated coverage, alignment checks, testing procedures, and technicalities instead of simply addressing what is clearly an unsafe tire condition. I have been a loyal customer. I trusted this shop with all four tires, suspension work, shocks, battery work, and multiple other services over time. I have invested a lot of money into maintaining my vehicle properly, which is exactly why this situation is so frustrating. This is not normal wear and tear. The tire has strong tread remaining overall, there was no accident, no curb strike, no abuse, and no impact event. The failure is isolated and abnormal, and based on the visible condition, I genuinely believe this tire is defective. What concerns me most is safety. This could have caused a serious freeway blowout, damage to my vehicle, injury to myself, or even harm to other people on the road. Thankfully I noticed it before something worse happened. I gave the company the opportunity to simply stand behind the product, replace the unsafe tire, and keep a loyal customer happy. Instead, the situation turned into a process-driven debate over policies and exclusions. I am not attacking the employees, and I am not looking for something unreasonable. I am simply asking the company to do the right thing, stand behind the safety of the product they sold, and take care of a customer who has supported their business.

Excellent service they were done very quickly, and a lot of care was made. Sometimes, as a woman…read moreyou feel take advantage of when you take your car in, and I did not feel that way at all with this company.

Awful experience... hard to get to..congested parking. 1…read more they had lost my on-line estimate. 2. they did not call when car was done. 3. They said open untill 5pm, but No one was there at 2pm for me to pick up the car... really unprofessional place! 4. Had to wait 15 minutes for someone to return and close out my service

I drive for Lyft and this shop is near my house and I take it there to get a service. the worker…read moreDustin with my last visit went above and beyond and contacted Hertz where I rent my car and for Hours he was going back-and-forth in the phone to get my rear brakes changed and my wheels changed because originally I just went for oil change , the fact that he didn't have to do that and he did show his honesty and safety and concerned for his clients when I went to pick it up he told me this and the first thing he said was for your safety cause you're on the road and I wanna make sure you get from point A to point B safely and home safely so I recommend this place thank you Dustin !

Battery replacement and new tires. I was using a bank card from a finance company that have been…read morepre-authorized. I thought it was good at all Pep boys locations boy was a mistaken! The only place to ever have your work done. Is the Pep boys in Spring Valley! The manager Dustin took care of me after my car had been held hostage at another location for three days. Nick and Andres round out the team. They will have my business forever! when all things are equal, customer service stands out! But Dustin is so knowledgeable and so accommodating. Any woman trying to get service done to their car and get full transparency is huge in these days of rip off and false information! Thank you guys. The three of you are than new and improved Manny ,Moe and Jack

I am sceptic of most businesses these days no matter what service I am getting. My boss has been…read morecoming here for years so I decided to bring my personal vehicle here. They were so open and upfront and patient with all my questions and super knowledgeable. I feel like I got an honest reasonably priced service done here and they also helped me get extra things fixed on my vehicle that were actually under warranty and they directed me to the dealer to get those fixed, I had no idea anything was even wrong and they pointed me in the direction to actually get my car fixed under warranty instead of trying to make extra money off of me. I own my own business as well and that's also how I conduct business. I really appreciate honest service providers. They have my trust and referrals from here on out. Thanks guys! -April (Mark's Auto Glass)

Broke down on the way to San Diego and used this shop after seeing the reviews…read more The communication from the shop was great and the service was excellent. Received a call the day after picking up the car and driving back home to Arizona making sure that the car held up well on the drive. Best auto shop I've been to

Took my Mercedes in to be serviced. They were quick and fair priced. Even had a desk to work at…read more It's a family owned business. Dogs are running around the shop. I would recommend.

2014 Corolla had new ft brakes & rotors done. Tim took the time to answer my questions. They did an…read moreexcellent job at a fair price. My new go-to mechanic! Thank You!