The doctors are great.....the office staff not so much…read more If you call for a rx refill, it never gets there until you call several times over the course of days. If you need a referral do not ask the day before. They act as if you are asking them to donate an organ to you and they will not guarantee the referral will be there the following day. They insist you leave the information on their referral voice mail line. There is no such thing as customer service anymore. It's all self serve. Pretty soon they'll be leaving instructions for us to do our own mammograms and draw our own blood.

The Reverend Dr. Steak and I have been patients at LMFM for many years now. This is a small…read morepractice located in the 'heart' of downtown Narberth, PA, near the movie theater. Parking is in a private lot at the rear of their office building and it's free. The Rev. has some standard chronic health issues - cholesterol, blood pressure. He for many years primarily saw Dr. Stallkamp, whom he liked very much. Dr. Stallkamp left the practice a year ago to go into research, which initially made him sad. Then, he met Dr. Lytton. I can honestly say Dr. Lytton saved his life. Furthermore, she is the ONLY doctor that has gotten through his thick Southern skull to where he's finally enacting some serious lifestyle changes. You see, the Reverend is indeed a fully grown Southern man. The four basic food groups of the Southern Man would be fat, salt, meat and sugar. This is why so many Southern men don't get to be people "of a certain age". Despite years, I mean years, people, of cajoling, nagging, begging, yelling, refusing, etc, on my part, this man would not make changes in that diet when things like the cholesterol and the blood pressure and the weight started to go awry. I have snuck more Splenda and Boca in this man than he realizes in the name of true love. Still, the car would be full of soda bottles and fast food wrappers and when left alone, it was fry an egg in butter and bacon grease time. It didn't help that his compliance with taking his medicine to help control these things was spotty at best. That, again, despite my best nagging and cajoling and such. You may think I'm an ineffective nagger. I am not. He is just as stubborn as a jacka**, so in him I feel I have met my match some days. When he doesn't want to do something, good luck getting him to do it. Even denying him my 'feminine wiles' failed to change him. That's DEFCON 5 nagging, people. Years with Dr. Stallkamp, as great as she was, failed to enact change. That doesn't mean she wasn't a great doctor, she was and is. She just could not get through his thick skull. It took Dr. Lytton taking over his care, taking a good look at him and putting him in the hospital because his BP was so out of control then sitting him and I down together and giving us not only a stern talking-to but recipes, guidance on food choices, and yes, encouragement to get him to change. This man in 8 weeks has subsequently lost 18 pounds. He eats mostly vegetarian. When he goes out he looks for good choices like chicken grilled vs. beef. Yes, on Easter he smoked a brisket for the family and he had two pieces (and yes, it was mighty good) but that was it. He has grilled pork chops occasionally. He rarely drinks soda. He has not missed a dose of his medications in two months. He looks better, feels better and actually is doing that on his own, making his changes. So, yeah, the staff may not always be pleasant. Dr. Lytton does present as a little flighty and scattered and odd. Don't let that fool you, the woman knows her stuff. When you go there, you have as much time as you need with the doctor, not 5 or 10 minutes. Lastly, they care. Dr. Lytton has called at 10 PM and on weekends to give test results and to talk with him and to check in on him. Is the practice perfect? No. The staff is rude. Sometimes you wait (like that never happens at a doctor's office). However, I'll take rude staff and sitting in a waiting room all day long when it means a longer life with my love. Wouldn't you?

Dr. Frank has given me my life back!!! Having been in back pain from disc herniation and sciatic…read morepain for years and worsening symptoms, e.g., leg numbness, shooting pain and inability to lift my leg, and many failed treatments my quality of life was decreasing. My Orthopedic surgeon felt I didn't need surgery and would heal and sent me to Dr. Frank. With 1 epidural steroid infusion I walked out of the hospital pain free. He is a highly skilled and personable physician with a caring bedside manner unlike no other. Just a Brilliant physician. Just a note... After reading reviews prior to my visit felt it was imperative to report .... All office staff has been replaced with smart, educated and caring staff. The office staff is attentive and returned all of my calls and addressed all of my concerns.

After being a patient of Dr Evan Frank for10 years, his behavior was recently despicable!…read moreI cancelled an appointment because of my brother's passing, and4days later my other brothers wife passed. I explained to his assistant when I cancelled. She gave me another appointment 3 weeks later. When I go, he tells me 2 deaths in my immediate family was no excuse to miss an appointment. I explained to him I had meds during this time because of the way they are filled (pharmacy always sends out 3-5 days early every month). He then takes me off of an extended relief med I've been on for years, and lowers the dosage of the other. What type of Dr does this? He said I should have missed my voters funeral rather than an appointment with him. And would NOT give me my prescriptions without me seeing him. This is no Dr anyone should want to go to. He's under anesthesiologist Drs.

I've gone to Dr. Geena Galvano for the last few years as both my general doctor and OBGYN for my…read moreannual women's check up. She's prompt, has a wonderful bedside manner, is super helpful, and overall is a great doctor. The staff here is friendly and I never wait too long. The office is nice and has comfortable seating in the waiting area. Overall it's a great spot.

Everything felt like a factory. You can tell the doctors are really tired here. Everyone that…read moreworked there had dead eyes. I don't blame the workers but the company. If you have actual concerns don't go here. If you just want annual and bloodwork go here but once again you are less than a number

Worst front desk staff ever. I tried to schedule an IUD replacement in December it is now March and…read morethey just placed the paperwork to order it so I still do not even have the new IUD. I really like Sonya Lee but after months of waiting for basic care I will be switching practices.

Patients, be cautious. This doctor has a poor bedside manner and misdiagnosed my condition. They…read morerecommended a full hysterectomy, which I later found out was completely unnecessary after consulting a urogynecologist. It seems like when you see a surgeon, the first solution is surgery. Please, always get a second or even third opinion before making any decisions about your health.

Today was not one of my better days emotionally or physically, and I came into my PCP appointment…read morefeeling completely burnt out. Before even seeing my provider, Stephanie Mackey, MA, made such a difference in my experience. Her patience, calm presence, compassion, and genuine care immediately shifted the energy of what had been a very difficult day. She took the time to get me situated, listened with kindness, and made me feel seen as a person -- not just another patient checking in. In healthcare, those moments matter more than people realize, and Stephanie's professionalism and warmth truly stood out. I'm deeply grateful for the comfort and reassurance she provided during a rough day. Thank you for having someone like her on your team.

I had a good experience with my doctor, but the front desk and office staff have been incredibly…read moreunresponsive and inconsiderate. I've been trying to get a simple form filled out for my employment onboarding and after nearly a month of calling and messaging nearly every day, I still haven't received it. Despite repeatedly explaining that this form is required for me to begin work, every time I call I'm told they'll "send a message" to the person responsible. Nothing ever happens after that, absolutely no updates, no follow-through, and no sense of consideration. As someone who has worked in healthcare, I would never put a patient through this. The lack of communication and basic respect from the office staff has been frustrating and honestly unacceptable. It's a shame, because the clinical care was excellent, but the administrative side is severely lacking.

Really at a loss of words to describe my experience at this place today, but I left in tears and…read morefelt compelled to write a review so that others are aware. I went to this practice today for a follow up procedure from a previous doctor. I was scheduled with Dr. Sonya Lee. I arrived, checked in, and filled out paperwork, then was taken back to undress and wait for the doctor to come in. When she arrived, my first impression was certainly not a warm and fuzzy one. She was unfriendly, abrupt, and even seemed annoyed or inconvenienced when I was explaining my medical history and current concerns. It was uncomfortable, but I figured not everyone is naturally welcoming or comforting. It was what ensued during and after my in office procedure that assured me this was much worse than poor bedside manor. As we began my procedure, I mentioned to Dr. Lee that I wasn't good with GYN "stuff" as in very sensitive to pain and/or discomfort in that area. This was just a heads up in hopes that she would have some empathy and maybe take things a little slower or with extra care, and her response was "well yea this isn't fun for me either". Great. So my sense of her being annoyed or inconvenienced at the beginning of my appointment was confirmed. She proceeded on with the procedure which was just flat out rough and fast - beyond unpleasant. I asked her at some point if it was almost done and she said it would be. The last few seconds were the worst, it was as if she was purposely being erratic! Zero concern or consideration for me, my body, or my sensitivities. Once she was done, I mentioned that the procedure was done a little fast and roughly. She was clearly offended and said she didn't know what to tell me and wasn't sure how they do it at other places, but that's how they do it at GSP. Then she says "well I guess I'll text you with the results". Her attitude about it was horrible, dismissive, and cold. I'm sitting there half clothed and the person who's care I'm in has treated me like trash. I couldn't believe what I was experiencing. I expressed to her that I was a little uncomfortable at that point and her response was "yea me too". She then proceeded to go to the computer to take notes while I was sitting there in a very vulnerable position, unable to get up or move. I asked her if I could have please have the room to get dressed and she got up, walked out, and slammed the door behind her. As soon as that door shut I was in tears. I could not believe the treatment that I had just received. I have never in my life experienced something like this. Sure, a medical degree is great for practicing medicine, but so is care, empathy, compassion, a good bedside manor, and a general respect and consideration for others - things Dr. Lee is clearly severely lacking. I will never step foot into the offices of Gynecology Specialists of Philadelphia again and I urge others to consider my situation before they do. There are so many wonderful doctors out there, terrible experiences like mine should just never have to happen. Glad I know now! Looking forward to seeing a new doctor in the future. **Update** Ironically, but not surprisingly, recently received this letter in the mail from GSP stating that I am being let go as a patient for being "rude and disrespectful to the staff." Hard to do anything but laugh at this. First, for the fact that this is what I get in response to leaving a completely honest review of a horrid experience I had - no apology or accountability from this doctor, of course - which is right in line with my experience. And secondly, the fact that they ever thought I was stepping foot back in that office again! Ha. No thanks, a thousand times. I was nothing but pleasant with everyone in that office, including Dr. Lee who was in fact, extremely rude and unprofessional to me. God, they are worse off than I initially thought! Beware.

Whoever the front desk lady was who was working on October 1st around 1 pm was probably the nicest…read moreperson I've ever came across. From the second I walked in she was so welcoming & sweet. She made the whole process of checking in, & taking my vitals dare I say enjoyable. She made my whole day with her positive energy. (Wish I would've gotten her name). Francesca Dogias was also great & super helpful with all my questions. It was a great experience all the way around.

My wife has been coming to this primary care office for 2 years. She had been seeing Dr. Melanie…read moreJewel whom she loved and now sees Dr. Jennifer Cowan whom she loves equally. I had gone to an appointment with her once and really liked the doctor and staff's thorough and friendly approach. Dr. Cowan spent time with my wife, listened to her and really seemed to care. I had been having difficulty finding a doctor in the city that I really clicked with. Most recently I found a doctor's office that was adequate with a friendly doctor but then our insurance changed and no longer worked with that doctor. (Of course.) So, I decided to try the same practice as my wife. I was not disappointed. I saw Dr. Mark Graham who heads the practice and he was great. Really friendly, listens to you, explains everything to you. Gave a lot of general counseling for a person my age. Very easy and approachable. Absolutely what I want in a doctor. I also received the same friendly and thorough treatment from the staff. They make sure to give you copies of all medical forms for your records without having to ask, etc. If they continue to take new patients I would absolutely recommend this office for anyone looking for primary care/internal medicine doctor's in South Philly.

Dr Mark Graham is an excellent internist, the best doctor! He listened to my several health…read moreissues, very thorough and understanding. Smart doctor. After being ill for 6 Yeste, Dr Graham has given me my life back. Went to a million docs who simply blew me off. The entire staff, nuestra, front desk are excellent, they all do everything to help. Conveniently located at Navy Yarda in South Phila Janet G