expired products, high prices, unprofessional service , I find that 90% of the food I bought was…read moreexpired a year ago! The smoked fish smelled bad, the 'fresh' eclairs were tough, and the price gouging for old stock is unbelievable. This isn't gourmet, it's a health hazard. Never again

best store ever -real, and tasteful ukrainian snacks…read more-great customer service -so many options -prices are worth it -chocolates are amazing -they always help you when you cant find something -great selection of dumplings -crackers = amazinggggg

When it comes to foods, meats, cheeses, I suggest you try Rubino's. One of the finest deli's I've…read moreever done business with. Check this Valentines Day Treat!. Rubino's has a wide variety of foods. And I may add that they have excellent submarines. Give them a try! A 5 star Deli.

I've given Rubino's more than enough chances. I have been here 4 maybe 5 times. This Italian is not…read moreimpressed. I keep going back to see if they cleaned up their act. But each visit is worse than the next. I really hope they take this review as a much needed pull up. Because it actually pains me to leave a 3 star review for my own country people. It really makes me sad that this place is so overrated. Probably due to their local following, which I completely respect. I do not respect the way the employees run the place. They need to pay attention. Just because a lot of people are no longer shopping big corporations doesn't mean we are going to accept the same treatment from our own community business. It's a shame really, It's a great set up, and they have most of what every Italian needs in their life. Packed into an easily accessible area. The layout is very smart. That what keeps me popping in from time to time to see what has changed. Parking is tricky only because they stay super busy. Which usually is a good thing. But as an Italian, and Rochester outsider, who has lived in many Italian communities, this is the dirtiest community grocery store and deli I've been in. They have a few employees that are lazy and rude, and the good employees are the ones taking up all the slack and working hard. Which seems disrespectful to the staff that works hard. The hot foods are hit or miss. sometimes awesome! depends on what time of day you go, and you want to go early to try and beat the flies. The amount of flies in that place is disgusting. I understand all kitchens will get a few. My family owns a restaurant, so I'm not just talking just as an Italian, but one who has worked in Kitchens themselves. A dirty Kitchen and flies are the worst turnoff. Also, it is a problem they could easily remedy. It is not because they stay so busy, they don't have time to clean. It's certain employees that are holding this place back. They really should clean house. I know my Nonni, would never. On this particular day for this review, my BF wanted to go. I reminded him of how dirty it was last time. Being the loyal local he is, he said, I've just been unlucky. So we went. He ordered the meatball dinner, and it looked hot and delicious. He was definitely looking forward to it. I was 2nd and last person in line to order from the deli. As I was waiting more people started coming in. The line suddenly was more than 10 people deep. That's when I noticed the person in front of me, had not been helped. We all had been standing there for 10 min. Next to me was the hot foods counter. There was a woman and a man, standing there having a casual conversation. The whole line heard it. Nothing to do with work. Meanwhile, there was a young girl there running around like a maniac trying to clean her work station, to help people. I waited a few more minutes, then I noticed someone else behind the sub counter just standing there. I left my BF in my line, and very politely asked the girl if they had any other employees that could help us, and showed her the line. She was smiling and was about to say something, when the woman who had been talking with the gray haired man behind the counter, ran over and interrupted. She had such an attitude. She instantly said, I work that section, and since you got out of line, you have to go to the back of the line. I was shocked and dumfounded! But not having that attitude. I said, excuse me, my BF is in line with me, and please do not speak to me this way. The nice girl piped up, and just said. I understand, what can we get for you? The mean woman who was about my age, with brown hair, then said, ok what do you want? With that NY crazy roll your eyes attitude. I said, "nothing, I do not give money to people who disrespect me or their customers. Now my BF has gotten out of line, and is standing next to me, wanting to know what's going on. The disrespectful woman was still there and growing impatient due to the conversation. Yah, She has no problem making us wait, but when she is waiting on us, suddenly it's a problem. I said right in front of this woman, "I decided not to eat here, because this woman is rude, and I do not trust her, not to mess with my sub, so I'm not ordering. The woman suddenly, became nice, to my BF. Male centered woman on board. My hmmm isn't into that centering BS. She very nicely said. I'm trying to take this ladies order. My BF put his food down on the counter in front of her, and simply said, I do not want my food either then and we walked out. My suggestion would be to clean up the place, retrain employees, and get some authentic Italians in there to help. I didn't take pics of the problem employees, because if the owner wants to know who they are, he can reach out. They do not need to be on blast, for being consistently rude, because this was not the first time, and it's always the same people. They know who they are.

Great selection of grains, beans, spices and sauces. Prices are competitive with chain supermarketsread more

Very spacious and organized market with many options. I visited the tea and spices isle and found…read moremany different brands of what I was looking for. I was mostly happy with the prices, there is a membership for discounted prices but I didn't sign up/wasn't asked about it at the register, but I'd definitely come back!

Very good! This is a cute little place that serves sandwiches, breakfast, and dinner. Lunch/sub…read moreitems seem to be the biggest part of the menu here. We got a large Italian sub (hot ham, salami, capicola, provolone) and it was great. The large was enough for two big guys. The bread was perfect. A long Italian roll with a crunchy crust and soft chewy interior. Yum. They also serve eggs and breakfast sammies in the AM. (These we have not tried). Their dinner menu includes chicken, eggplant, and veal parmigiana. Also saw meatballs and sausage on the menu. Will be back next time I visit the momser.

Perfect shop for lunch and dinner and all your Italian food needs. Their sandwiches are excellent…read moreand filling, the salads fresh and dinners definitely tasty and home cooked. On a recent business trip I stopped in to pickup dinner on more than a couple occasions. My type of "mom & pop" place to it.

Such a cute shop to grab homemade goodies , lots of local items like honey, sauces, pickles and…read morechocolates! Great selection of beer, I got some three heads double IPA. Loved the wide variety of river rat cheese... mmm from the thousand islands. Got some spreadable cheese and a chunk. Lots of sandwiches to choose from, I will be back to try their woodsman and the Russ favorite. Breakfast sandwich are a fantastic price! Have to try those too! Meet the owner Deb, very friendly and showed us the telescope that gives you a close view of the eagles nest across the street. Perfect viewing since the leafs are around right now. They have babies sticking their heads out... so cute.

Such yummy home style sandwiches, they were a little too pricey for my liking but they were…read moreamazing. Super nice owners and the store was priced very good for their products, we even got chips for 1$, very fresh ingredients on the sandwiches and they all came with a free cookie.

They sell good quality meats and every time I've been there, they have several people working in…read morethe butcher shop. They have great customer service. I've always found plenty of what I was shopping for. it's a nice small town grocery store that has the small town charm. Always clean and well li!

My new pal Gavin was a great help at the register! He was a very polite and professional young man…read more The cherry Sweet Tarts Ropes were delicious and I will definitely be back again soon!

Very disappointed tonight. Everything was overcooked. The sub roll, chicken fingers and tater kegs.read more

I do not have a problem with a business making a profit but $6.60 for a gallon of milk??????? At…read moreWegmans it is $2.79. I understand convenience but this is price gouging! Lived here for 52 years and I would never go to this hovel ever again!!!!! A pig gets fat, a hog gets butchered

A great German deli. Lunch is limited to 11-2, but well worth it. Long tradition in Rochester as…read moreauthentic as it gets! Unless you're familiar with the whole variety of German sausage, stick to the sampler platter. A great starter. The have the traditional standards: schnitzels, sauerbraten & goulash soup. Plus the excellent sides you would expect. The beers on tap are the German standards plus what would be locals. The market/deli part has everything you could want. They do catering & I can't see how you could go wrong. Strongly recommend!!

Thank you Swan's for being an institution in rochester!! The schnitzel and sausages are amazing and…read moreauthentic. I love the ability to sit next people- It reminds me of being in Germany. Das ist ein toller deutscher Metzger.. Swan's is a go for anyone who wants to the best made meats and foods made like your Oma used to make... Sunshine and daydreams!!