Had two small items that I needed taken in, wouldn't even give me the time of day or would barely…read morelet me tell her what I needed done before I got shot down, there weren't any other customers in besides me.

My jobs are entirely custom. I've had three of my favorite pieces of clothing permanently modified…read morehere. The woman who receives your clothing is kind, courteous, and professional. She explains the entire process clearly, and normally calls with the time promised. Everything they have done has turned out exactly as they promised. Pricing at least, as good as any place else I've ever been... And better than the vast majority. If you're looking for work on Uniforms, or just your own clothing - This is the place !

I have never had anything altered...I always did it myself but now I don't have a machine so went…read moreto Kay's. I had 3 items, a man's sweater,pants and a denim skirt ...she did anecc don't have a machine so I went to Kay's. I had a mans sweater, pants and a denim skirt...she did an excellent job

Alterations beautifully done and on time. Always can depend on their skill and expertise to get it…read moreright.

Victoria did an amazing job on my wedding dress! I needed it taken in from a bridal size 12 to a…read morebridal size 6, and you honestly can't even tell it was altered. She also hemmed multiple layers of lace, tulle, and beaded appliqué, and everything turned out beautifully. She put so much time and care into making sure the dress fit perfectly and looked exactly right. I couldn't be happier with how it turned out. I'll definitely be going back to her for any future alterations and would recommend her to anyone, especially brides! She also is very up front with the cost, and works within your budget!

I've always gone here for my tailoring needs - weddings, graduations, suits... you name it, they'll…read moredo it! (And for a reasonable price)

Francis is amazing. Skilled, kind, efficient, detailed, fair pricing. She was a literal lifesaver…read morefor a recent wedding altering a heritage wedding dress. Would recommend her anytime.

When I moved here from across the country I needed to find a new tailor. I have had nothing but…read moregreat experience here. Great service, great work, and I have a great time hanging out when I go. And there is a parrot there, so that's awesome.

I would NEVER recommend this place to anyone. I took in my daughter's very expensive Homecoming…read moregown. I provided my name, contact numbers, etc. and advised the owner of the date by which my daughter had to have the dress. Owner told me they would call me by Thursday so my daughter could come try on dress. No call. I also could not get an answer on their phone or leave a message. Their phone did not accept messages so I personally went down to their shop only to find a sign on the door saying the shop was closed that day. (It's normally open on Fridays or so their sign says.) Worse yet, their sign said it would NOT BE OPEN UNTIL THE FOLLOWING TUESDAY----days AFTER the gown was required. No emergency contact number was provided even though they KNEW the deadline on this gown. I finally called the city's business licensing department and managed to obtain from them the store owner's emergency number. Turned out, as the ticket on the dress noted: "We lost his (sic) contact number." The owner did not express any apologies for their disastrous mistake. The "quality" of the alterations was HORRIFIC. The hem was uneven, beads were missing from the top portion of the dress (they were intact when taken in!) and she GOUGED me on the price. She charged me 2.5 times the quoted price of "$60.00 and maybe as high as $100." Bill for a shoddily altered $600 dress was $158.00. Do NOT even think about using them.

They did a Great job altering a dress and hemming some pants. Speedy service too! And very…read morereasonable prices.

Very frustrating experience. I had used them before to get a couple inches off a dress and it was…read morevery quick and $35 I went again a few months later and they said it would be $55 to get the same amount taken off a dress and then when I picked it up they argued with me and $60. Not friendly at all, yelled at me and said they never told me it was $55 the week before (which they did ) would not recommend at all.

I found Y & Mai on accident, they're kind of tucked away from the main streets. But I'm very glad I…read morefound them. They altered my pants and patched my jacket with a barely visible repair. I'm sure they do much more, and I was very satisfied with the work and good pricing.

I debated on whether or not I wanted to review this business, but I decided that it was important…read moreto let others know my experience and perhaps use it as a decision-making tool when it comes to whether or not they want to patronize a business. The only reason I decided to give this business 3 stars is because the owner is very nice. Otherwise, I was unhappy with the results of my alterations. I had a bridesmaids dress that was about 2-3 sizes too small, and when I initially took in the dress to be altered, we agreed on taking one of the two inner liners out to widen the hip and to take the chiffon off the bottom of the dress to add panels to the sides. When I picked up the dress, I noticed that the panel was added to the back of the dress, and both liners were still intact and unaltered. While the dress does zip now, the seamstress altered the dress improperly and now there is a large wad of extra material near my lower back and the bust area is far too large. I took it to two more seamstresses since receiving it back from Y and Mai and both agreed that the alterations were botched. I understand that three weeks is a very short amount of time to alter a dress and I didn't expect the results to be perfect, but I at least expected accurate measurements and decent work. If one has a simple alteration (i.e., hem), I'm sure this tailor shop would be excellent. Prices are great and I'm sure they do great work. However, I'm just not sure if she was able to take on a project like my dress alterations and now I'm having to get it re-altered three days before the wedding.

Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!