We have been with Amica for nearly 40 years, for home and auto insurance. When we finalized the…read morepurchase of our new home, we reached out to Amica to get a quote on the new home insurance and were absolutely shocked to learn that they would not quote the new house! Why? Because underwriting has determined that the zip code is a high risk area. The new home is three miles north of the existing home that they have insured for over 22 years, but I guess hail is discriminating and only goes north of our current home. Unbelievable that Amica would kick long-standing customers to the curb because the system won't let it override the decline for a quote. When I asked to have a manager call me back they said it would be 24-48 hours before I heard back. We are on day three. So we are taking our home and auto insurance business elsewhere and feel like a good friend has broken up with us!

I have been with Amica for a couple of decades. Now they have changed policy timing which leaves…read morepolicyholders vulnerable to sudden, surprise premium increases. I will start looking for another carrier. I hope that there even is an insurance company that respects the policyholders. Amica used to be very consumer-oriented. Now headquarters appears to be kicking us to the curb.

American Family insurance agency in Lisle came through for me for auto insurance when I needed it…read more Mike Collins, who works at the Ray Collins Agency got me the best rate possible for auto insurance. They guys at this local AmFam agency always treated me kindly and with respect. If you are looking for auto insurance in the Lisle area, I can not give the Ray Collins American Family Insurance Agency a higher rating.

John & Katie are extremely professional and hard working! They always get back to me in a timely…read moremanner and are thorough. I've been with Country Financial for years for my auto & home insurance. I highly recommend this company & specifically this location.

Well the inevitable happened when State Farm dumped us because a claim so John Mulyk took us on for…read moreour homeowners and auto insurance. After carrying State Farm since age 16 it was unimaginable that I'd have to switch but John took us on with no problems!! He came to our house and set us all up and was so helpful and gracious for our business. Such a great experience and grateful this was a great transition! Thanks John- great experience!!

John was my insurance agent for 19 years for our home and autos. He was phenomenal. Every call or…read moreemail was returned promptly. He followed up on every question. Over the years we bought and sold homes, cars and apartment buildings and I could always count on John to take care of the details. We had a few auto accidents over that time and American Family was very dependable in covering our claims. I made the decision to leave this company a few weeks ago because their rates on commercial real estate were no longer competitive. I miss the customer service I had. I wish John would move to State Farm so he could still be my agent.

John is trustworthy, reliable and he provides excellent customer service. Would recommend his…read moreservices to anyone!

Tim Pyrcik was very helpful in getting me what i needed for my auto insurance. He wasn't pushy but…read morekindly offered me other services i might want to add into my plan. Quick and painless.

Great Agent. Tim Pyrcik…read more. The best I've ever had in over 20 years in the insurance world as a consumer Do yourself a favor and call Tim..!! Tim Pyrcik Lisle,Illinois State Farm

Apparently, Jason & Mark haven't gotten too big to return calls. Being a customer for approximately…read more10 yrs & never filing a claim is not good enough. Instead they had a inept agent send me the quote I requested which took about a week. I bought a CONDO for 150K & they send me a quote for 158k coverage. If you want good customer service I would suggest look else where

I have worked with them for over 5 years and they are great. They respond quickly and always find…read moreme the best deals on home and auto. Highly recommend!

This office makes those tedious phone calls and emails we put off to make, so easy!! I'm usually…read moreone to avoid as agents and representatives can be misguiding or hard to inform but not here! I should also point out that the timeliness of the services provided here are super efficient, I was waiting for new insurance cards when I got into a car accident and couldn't find my email for it either, one 3 minute call later and I had them. Thank you team.

Todd and his wonderful staff are commited to caring about you and your well being. They are highly…read moreprofessional, go the extra mile, and are a business I put all of my confidence in. State Farm of Lisle is a busineess I can trust, and so can you.

Very happy so far. I switched insurance a couple of years ago from a company that I could never…read moreget a hold of. I would always get an answering machine and they would take days to call me back. I just got off the phone with Derek who picked up on the second ring (no automated answering device - I hate those things). He knew exactly what I had an issue with and how to take care of it. The whole call took less than a minute. Great customer service!

Very shady. Dragged thier feet on my refund (been almost a month now). They talk of the automated…read moreprocesses they have in place to speed up the customer service end (e-signatures). What good are those processes if they sit on the results of those "automated features"? Case in point: On 9-1-2016, after a couple days of asking for the emailed refund form, I finally recieved the e-signature form and returned it to them (via the same email they sent it to me). According to them, all they had to do was forward that email to a corporate processing site. On 9-21-2016, I called that corporate site for the reason of the hold up (no refund). They informed me that nothing was recieved from Trunnell and my refund hasn't even been started (They were even asking me about the stauts of my next month's payment!). Total B.S., I am going to contact the IL department of insurance to get involved. Avoid this Agency.

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.