We had a great experience with Dustin! After months of looking online, we finally wanted to go…read morein-person to furniture stores and we liked what we saw here! We were needing a pull-out sofa for one of the rooms and didnt want anything too large. He showed us a feel options, and we settled on a leather sofa. They are certainly busy and he had to step away a few times to finish paperwork with his other customers but we weren't in a rush and didn't mind. Our sofa was delivered a few days later, delivery was seamless. The doorframe to the room it was being placed in was causing it to not fit, but they removed it and quickly put it back in. Pretty good service - if they had more stock options for sofa beds to look at, I would have preferred it BUT I am happy with our choice!

We made an over $7,700 purchase on 7/14/26 at the St. Peters, MO location. Mark was our guest…read moreexperience specialist. He was knowledgeable and efficient. One of the very first questions that I asked Mark was if they offered haul away. That is what was going to be the deciding factor on if we went with Bob's or w/Ashley Furniture (we had found another bedroom set over there). Bob's offered haul away for a fee, and we were happy to pay that and so we went with them. After we racked up our $7,733.61 bill, Mark read our order (including the haul away) back to us, item by item. Then as a second check his manager (male, dark hair, w/tattoos) did the exact same thing. Read the order back to us line item by line item- including haul away. I know that we went over this because we talked about how the mattress would automatically be taken away since we were buying a new one there and that there were 3 other items that needed to be taken at time of delivery. We paid and left. I do not work at Bob's Furniture and so I did not realize that I should have probably asked to look at their tablet to make sure that between the two of them (Mark & the manager) that the haul away was actually on the ticket. Well surprise, surprise! Somehow it was NOT on the bill! After both of them reading us back the order line by line, there was NO HAUL away added. So what happened today on delivery day (8/1)??? They wouldn't deliver our furniture. My bedroom is completely emptied. The clothes are out all of of our dresser drawers. Everything was moved out to make it easy for them to haul away the old furniture. This is CHAOS! I called customer support and was transferred to the "resolution line". They should call that the "no resolution line" or that "all we can say is sorry" line. They do NOT resolve anything. Caroline was NOT helpful or friendly at all. In fact they made it seem like it was our fault that haul away wasn't on the ticket. I don't work for Bob's! If a customer is spending this much money and starts the conversation asking for haul away, wouldn't you expect that this would be ON THE ORDER??!! It shouldn't be my job to make sure that this is on there when the customer specifically asks for this! When was the last time you saw a customer ask to read the associate's tablet to verify the order? How awkward would that be?! This company is terrible! I have NEVER been so upset with a company. I called the phone number that was on Mark's card, and it got me to a lady named Michelle. She was very kind and was able to get a message to Katie a manager at this location. Katie has been helpful and very nice. She was able to get our order rescheduled for Tuesday (bc they don't deliver on Sun/Mon) and they are giving us a very small credit to our account and cover the haul away charge. I do appreciate this, but regardless though this is a gigantic inconvenience and I am highly displeased with this company. I believe that because of how smooth the sale went with all of their "checks and balances" (reading me back the order x2 w/a manager involved) it gave us a false sense of security and that this would be a "Bobtastic" delivery as they say. Get outta here, this has been an absolutely lousy experience. Call it "Bobterrible"! Tuesday is our delivery so we shall see how that goes. The other kicker is that my 5 year old had a small child size chair that she couldn't wait for. Rather than let us know they were leaving the delivery drivers just left and took the chair with them. They wouldn't come back because the "can't". 0 out of 100 experience so far. It sucks too because initially I would have told everyone to go here for furniture. We will see if Tuesday's delivery makes up for any of this. The last piece I would like to mention is that I run my own company. We break our backs to make our customers happy. We will send our technicians out for free if we need to, to make sure that our customers are never let down. Although Katie has been helpful, the customer service line and resolutions line is a total let down. I cannot imagine that when Bob opened this company that this is the kind of customer service that he envisioned. Just awful. I'd sure love to talk to the highest up in charge. Give them some suggestions.

I really enjoy a good Homegoods moment. You can find something that suites your needs, whether you…read moreare looking for furniture, decor, pet supplies, and snacks. This location was well stocked. They are also connected to a Marshall's so you can shop both stores at the same time. The aisles are narrow, and kind of hard to navigate if you have a cart and other customers are in the aisle. The Checkout line was long, and didn't seem to be moving quick.

Home Goods Went to Home Goods/Marshalls for the first time…read morein years. They are in one huge building, with shared cashiers up front. At Home Goods, I found lots of options for indoor and outdoor planters and stands. They have lots of plush throws and pillows, home decor, bath accessories, bedding, and more. Prices are good. Like any store, quality varies by brand. Marshalls is the clothing side. I don't care for it so much, because it has a less organized feel. There aren't necessarily multiples of items in different sizes, so you just hope you can find things you like that fit you. That can mean extra time trying things on, or searching racks hoping to find that piece in a different size. I did pick out some $10 sunglasses. Time to check out. Holy crap! There were at least 25 people in the queue. While we waited for 5-6 cashiers to process us, we were herded like cattle through aisles of low priced goods. Impulse shopping opportunities everywhere. Cocktail napkins, candy, curling irons, earrings, hair accessories, phone cases, home decor accessories, toss it in your cart! My cashier was very nice and fast, too. I'm sure I'll go back to HG, but not on a weekend. She said every weekend they have long lines, and they never have sales.

I stopped into The White Hare on a Monday morning. Really cute and well thought out inventory and…read morestore displays! Looks like they probably do a large business with the custom floral arrangements. I was looking for a specific piece of furniture they did not have but the interaction I had with an employee was friendly and I wouldn't hesitate to return when in the market for something else! Its tucked back out of view off Mid Rivers Mall Drive so you really have to know it's there!

Buyer beware!!! I would make them take down the chandelier so you can get a good look at it pre…read morepurchase. We purchased it then they took it down and they carried it to our car. Taking it out of the car days later we discovered the chandelier had gone through renovation. Bad patchwork. The policy "NO RETURNS ON LIGHTING" seems a little dishonest when they don't disclose it was broken when you bought it. Do not purchase if the are not willing to take it down to look at it.

The most wonderful and knowledgeable staff, Lisa runs a lovely home and garden shop! Year round…read morehome decor in the cutest barn. I will always look here first before going elsewhere!

This is a local business, owned by one of the most kind and dynamic ladies I have known. Lisa and…read moreher staff are ALWAYS willing to help a customer find the perfect item and have even been known to call when something of interest comes their way. My mother is elderly and Lisa goes out of her way to shower her with kindness and patience. She has gone above and beyond more times than I can count. This is a delightful shop full of treasures you won't find anywhere else. There is nowhere I'd rather go to get my spring plants - Lisa is knowledgeable and has a collection of plants you'll be hard pressed to find elsewhere.

I could never give this place as good of a review as they deserve! Lisa and Dee are amazing!! I got…read moreaddicted to their DIY paint products and I have gotten several friends addicted!! They also offer many GREAT classes!! Always willing to help you out with little tricks and tips!! Will also do custom orders!

Lisa and Dee and everyone else there are absolutely wonderful! If she doesnt have it in stock,…read moreshe'll cut it for you!

I went for some summer decor. A lot of options, but some items are over priced. Eventually ended up…read morewith some wreaths.

Just about everything you need for your home or patio area and then some. Large selection of home…read moregoods available at a reasonable price

A local hidden gem. This location always has great items, it is not overwhelming. The people who…read morework here are very kind, generous and always willing to help carry in items. This store goes above and beyond for people!

I happened into this treasure of a thrift store. Sort of boutique ish!…read more I Loved looking at everything little thing. Nice stuff, no junk!

Bought a very expensive mattress from here and got it home, a week later pulled on the mattress…read morelining it up and as I was pulling the mattress the whole side ripped. They never replaced it!!! This means that they sold me a old mattress. I will never ever shop here again.

We love this place! Great customer service and the selection worked for us. We purchased a…read moresectional and a mattress on easy 90 day same as cash. Everything went like clock work, easy peasy. You should check them out. We will be buying more soon!