Lori and company were wonderful to work with; they easily and quickly emptied my storage space…read more They helped guide me through what I considered difficult decisions with ease and kindness, and eliminated the stress and pain of going through my father's belongings. Lori even mailed me some family photos I wanted to keep, free of charge. I highly recommend Graceful Changes, you will not be disappointed.

After my sister's passing, we had a tri-level home to deal with that was packed to the gills. My…read morebrother and I both live out of town so it was overwhelming dealing with everything. We found Grateful Changes on the internet. We met with the team and were very impressed. They were very kind and understanding. They went in, set up, conducted the sale and did a complete clean out of all the years of stuff. All along the way, Lori kept in touch with me as to how things were going and included pictures. They were a tremendous help in our time of grief and were such a blessing. Thank you so much Lori and her team!

I have attended many sales hosted by this company and have consistently found them to be highly…read moreprofessional, honest, well organized, as well as high-integrity. When a friend's father moved into an adult family home, I recommended Chrissy and Cheryl's company, A Touch of Time, to handle the estate. They completed a full house and tool shed clean-out at her dad's home in Shoreline. My friend was extremely pleased with the results- she made a really decent sum of money and was then able to quickly prepare and sell her dad's home. This year, following my mother's passing, after my family went through the house to pick out all the items we wanted to keep, we still had a very full house. We chose to work with A Touch of Time. Chrissy and Cheryl managed the estate sale with great tact and professionalism, carefully organizing the home's contents and conducting a three-day sale. Their crew did an outstanding job-- it was a huge relief for our family! They were also very flexible and accommodating throughout the process as we had many people going in and out of the house (our family, realtors, contractors, etc) in the days leading up to the sale. I highly recommend A Touch of Time.

We just sold our large Queen Anne home after 39 years, and Cheryl with A Touch of Time was…read moreexcellent. She organized 12 rooms and their contents, as well as a basement guest room, in just a few days and successfully ran an auction of our furniture and belongings. She was very professional and easy to work with. We recommend this business for providing order and profit during the busy time of moving a household.

I contacted the owner Meriann to buy a bulk of the reel to reel tapes they had at a recent estate…read moresale and even though, I offered to pay full price and compensate one of the team members for their time to ship them to me after the sale dates, she wouldn't let me finish a sentence. I found her attitude to be dismissive, unpleasant, testy and curt. I don't believe that she served the best in customer service for her client, because the reels will end up in a donation store if not, the trash when they clear the house out to put it on the market. I've had other estate sale companies they were quite accommodating to my needs and created a win win for both parties.

They may get rid of things, but be ready to be hated by your neighbors. After promising they…read morewouldn't be parking down a private cul de sac, both their employees and their customers show no respect to neighbors. We watched our neighbors house be damage (cabinets, floors, doorways) call customers stupid, and zero consideration for neighbors after it had been promised. Boxed in by employees and their customers on six different days.

I always enjoy using Sound for making estate purchases--they are personable, responsive in…read moreanswering questions and accommodating in helping in arranging for pick ups.

In my and my daughter's (Pamela) experience, Kathy from Sound Estate Company, LLC has been very…read moreprofessional, timely, honest, transparent and kind. She's always been positive and faithful and has never had a negative comment about anything. She was able to sell item's quickly through her online auction which brought in extra money for the family. Kathy has been a pleasure to work with and I would recommend her to anyone. Don L.

I doubted anyone could make sense out of the chaos of my house and garage. When Anthony bid the…read morejob I could not believe that he would do it in the time that he said but within 48 hours he had organized and cleared the way for a very successful sale!!! He was always accommodating, stayed connected and replied quickly to any of my questions or concerns. I felt he treated me and my estate with respect and consideration leading to a success that benefitted both of us! Thank you, Anthony!

Very friendly people, nicely organized and great prices! I…read moream looking forward to more sales.

I went here to get two rings resized. I bought these rings…read moreelsewhere, so not even at the jewelry source!!! they did an excellent job resizing the rings. They gave me options and help me be part of the decision-making process and the rings came out gorgeous. Very professional, wonderful workmanship very friendly!! highly recommend!!! The price was reasonable and they got the rings back quickly too :)

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!