We have been loyal customers for years of Haigh Veterinary Hospital, paying hundreds of dollars in…read moreveterinary care for our pets. This despite Gary Haigh being a cranky, insensitive vet with no bedside manner and one time confusing my cat for somebody else's when recommending treatment. But a recent event caused us to divorce him from care. My dog sustained a puncture wound in his shoulder. I called the vet's office first thing the morning I noticed it. I was told they were very busy but could see him at 2:30pm the next day. I told the receptionist that he had a puncture wound and would need stitches. The next morning, I called to tell the receptionist that since my dog had a puncture wound and would need stitches, I was withholding his food since he would need sedation. I showed up at 2:30pm. A tech weighed my dog and took his temperature. He and I went into an exam room. Gary Haigh looked at my dog from across the exam room and said "He has a puncture wound. He'll need stitches. You need to come back tomorrow." He also charged me $60 for the across-the-room exam. I told him that his receptionist knew my dog needed stitches. Why would she schedule a 2:30pm appointment if he couldn't perform the surgery? Haigh yammered on about how he was 74 and didn't want to work hard and I could blame attorneys for making it so that vets couldn't keep animals in their hospitals overnight unless there was a vet present. He said he could ensure the dog got surgery the next day if I brought him back, so rather than take my dog to an emergency vet where he said I'd be overcharged, we returned the next day. He charged me over $2,700 for 5 stitches. I was stunned. We had an appointment to return in 2 weeks to get my dog's stitches removed. I asked that my pets' records be copied and ready for me to pick up when we brought my dog in. A tech removed the stitches. Haigh did not check on us after surgery by phone to ensure that my dog was doing okay and did not look at the wound to see if it was healing on the day we came back to have the stitches removed. He mistreated and overcharged loyal customers. We have found a new vet.

Vets could take some more time when it comes to checking and caring for your pets. I made the…read moreswitch to whisker wellness for my cats. Best vet I have ever been apart of

Terrible service They never pick up the phone…read more Their website is a mess, not user-friendly Staff was very rude

We tried a couple other local kennels before Sylvan, so we have comparison experience…read more No kennels come close to Sylvan. My dog doesn't have the best manners - but they see him for the big love that he is. They smile as big as he does when they see each other. They remember tiny details about his silly personality quirks. (Usually just seeing him once a year for a few days) They care for all of his needs and bring him so much joy. The first time they even texted details about his day to help us feel more comfortable leaving him at a new place. Every time he comes home from Sylvan, we can tell he misses all the friends he made at the kennel - human and other dog friends. Honestly, we would never consider taking him anywhere else at this point. Pro tip - the grooming and nail trimming service is worth every penny - and such a reasonable cost.

When our boy started showing signs of aging, we took him to Four Paws to see what we could do to…read morehelp him with his arthritis. We saw improvement with his arthritis and movement, so we kept it going. But then, we got the worst news that our boy had bone cancer. When our boy lost his leg to cancer, the team at Four Paws worked with us to get his body confidence back post-amputation and keep him moving and limber. Through arthritis, cancer, and loss, Four Paws was there for our family. Words cannot express our deepest gratitude to Dana, Sav, and Bren who were there for the whole journey. If you are wondering, "Does PT really actually work for a dog?" Yes, I can confirm that it does help. We witnessed the progress and it did make a huge difference. We got our boy back post-amputation and I do credit the work at Four Paws for him getting his spark and confidence back. Be consistent about appointment, follow your therapist's recommendations, and above all, be kind and respectful. The staff at Four Paws are VERY good at what they do. Trust the process and you'll be rewarded with real, observable progress. PS - their laser works wonders!

Sav and Dana are so helpful, caring, and knowledgeable. We appreciate their hard work and…read morecommitment to making sure our dog rehabs correctly. They know exactly how to motivate him to make sure he moves his body correctly! Highly recommend them to anyone who needs to get their pet some therapy.

I've had insurance through this agency for about a year and I've never had a bad experience. I…read morejust got a new vehicle and called to add it and Danielle took all my information and graciously answered all my questions. She transferred the info to Joshua who promptly called me back to work out the details. Both of them were very pleasant to work with and super informative. I originally bought the policy through Cara when she called me for a marketing call just after I received an email from progressive with a new massive rate hike. Perfect timing! Cara saved me over $200/mo.

Working with Melanie, Nicole, and McKenzie has been a great experience while setting up our new…read morehome and vehicle insurance policy bundles. They also worked diligently to answer all our questions, explained the coverages, we got everything covered in a timely manner, and at the lowest cost to us. Thank you so much - YOU'RE THE BEST! We appreciate ALL OF YOU at the BAKALA STATE FARM INSURANCE AGENCY!!!

It was years ago that I stopped going to this groomer. I just read that others had the same…read moreexperience, a closed sign at our appointment time and another time when my poor dog had multiple nicks on his skin, on his tummy, from either the razor or scissors. I still feel bad that he suffered that experience.

This was my pup Bernie's second trip into a groomer & the first with Elaine. He was a bit nervous…read moreat first but warmed up to Elaine very quickly! The appointment didn't take long and the shampoo she's using smells great! Bernie was in good spirits when I picked him up, and he's feeling spiffy with his new trim!

Best adoption in person I've ever experienced. We decided to adopt to teenage kiddos, brothers. We…read moreread all of the descriptions and asked to meet four pair of kittens. Came home with the most bonded pair of animals I've ever had. We've also volunteered here and were impressed with their processes. Great organizati

We adopted a kitten, it comes with everything, vaccines, spayed and neutered, healthy and loving…read moreenvirornment. We will never buy a cat again, will always rescue. Save a life and enrich yours. It is a wonderful feeling. you get unconditional love in exchange. no other place can offer that.

My dog Sharon came from this place. She is a white german shepherd and when she got home she pooped…read moreon my bed. Yikes. Had to put down

As I was looking for a new dog online, I came across a beautiful pup and started an online dialogue…read morewith this shelter. After going through an intensive online application and further communication with one of the people there, I agreed to come visit and was asked to bring my friend as he lives on my property and will be an influence in a new dog's life here. The nice lady I was talking with explained that although she will not be there on the Saturday I was to visit but assured me that the shelter manager would be happy to talk with me. It is over an hour away so I wanted to make the most of my visit. I also brought my two much older dogs with me in case there was an opportunity to let them meet each other. When we arrived we were met by two volunteers both pleasant young ladies and an occasional third young man. We met the puppy and even took her for a walk down the road. The place was empty of other visitors and the parking lot was empty. important. I get it that they care about their dogs and want to make sure that they find nice homes. but.. Apparently the shelter manager was too busy to speak with me even though she was the only one who could say anything that wasn't a part of their 'script' and it was she that I came to talk to and whom I had made the appointment to meet. They would not allow my dogs to meet the puppy and insisted that the next step 'had' to be an in home visit. Again... just repeating their script as they had no authority to do anything other than repeat the script. So we left with assurances that they would be in contact with me to arrange said visit. That was over 3 weeks ago and still not a word from any of them, not a call or even an email. I am an older gentleman who owns my own home with 3 acres of land alongside of a river with an additional 35 acres of land next to me for walks and I have owned dogs my entire life. I have no idea what their issue is but this is a pretty crappy way of dealing with someone who wants to provide a home for a dog from a shelter.