I love the customer service for the staff is most helpful…read more Regarding selection, I have found the options most educational and we figure out together what are my best options. Thanks very much!

Excellent customer service. Easy process for a knee scooter rental. Easy return. Great quality…read morerental.

I came in with an elderly neighbor with a fixed income. He had a very cheaply made walker given to…read morehim by Medicare. One of the wheels had fallen off and he wanted help to repair it. They could not repair it and they were concerned about his safety. I asked if they knew any resources that could help him get an affordable new walker, the incredibly kind and caring woman went in the back and found a used walker that was in way better shape and gifted it to my vulnerable friend. It brought me to tears and has made a world of difference for my neighbor. He lives alone and is in his 80s. This place is employed by the most caring knowledgeable, helpful woman who restored dignity to my friend. Thank you.

Very nice people, the customer service rep seemed knowledgeable and was able to answer all my…read morequestions I had about CPAP supplies.

Service to this location means you get NO SERVICE JUST AGGRAVATION AND LOSS OF YOUR OWN TIME AND…read moreHEALTH CONDITION!!! Danger Zone‼BTW...they will never return your calls...no matter how many messages you leave over several weeks‼ Sadly I must give a star to post my review...

Not reliable. Placed a resupply order weeks ago and the order still has not shipped. Called to…read morecheck the status 2 days ago only to be told that they need new chart notes from my doctor. Did they contact the prescriber? No. Not until I called to check the status. When I asked why I was told "sometimes things just fall through the cracks". I'm now having to clean and reuse my the one trach tube I have left. Tried speaking with a supervisor multiple times and was told they are all in meetings.

Unresponsive , phone calls are not picked up unless you choose billing extension, messages not…read moreanswered, very confusing process. Staff seems overwhelmed.

Very unresponsive to phone calls and resupplies. The company obviously billed Medicare for supplies…read morethat were not sent to me. Twice sent incomplete resupplies and refused to acknowledge their errors. Difficult to schedule appointments with staff for cpap problems. Staff imposing solutions that are convenient for the company rather than the patient. Not clear that presumed experts are in fact competent. Many nights with bad sleep and unresponsive and unpleasant staff. One of the worst medical organizations I have ever dealt with. Looking for a responsive substitute.

The girls here are helpful and do the best they can to help you to find what you need. A lot of…read morethings they can order online just need to let them know ahead of time. Give them a call if you need to find out if an item is in stock or needs to be ordered. I

called this place for work( a large Medical hospital on pill hill) for a mayo stand. I was told…read morethat "no one including us sell Mayo stands if they existed" needless to say I went else where for a typical and standard medical device. how do you not know what a mayo stand is and then proceed to talk at me for two and a half min how I should not be calling?

I was having a HUGE problem finding info on wheels for my sisters Invacare power chair but Dave…read morehelped me out ordering & having them shipped directly to my sister. My sister lives in Milwaukie, OR & I live in Eugene, OR so arranging for this kind of thing gets tough sometimes. I'll be back when the big wheels needs replacing. My sister & I send many thanks to Dave. YOU'RE A ROCK STAR.

From the owner: Wholesale medical equipment & supplies.read more

Very very helpful and knowledgeable. They took the time to explain everything. Scott helped us even…read morethough he didn't carry what we needed. We will use them in the future.

We are very appreciative of Kevin and team, we purchased a used wheelchair lift. Other companies…read morewould not help us move I and install it for a reasonable price. I contacted Kevin and he said yes of course. They relocated it to our house, then we had to get a plug in installed. They moved the lift, built the platform for the less than other companies quoted just to move it. Then about three weeks later they were finally able to install it. They had to build a platform, which is very nice. I am completely impressed and will recommend, Kevin, Jason, Logan and Jason.

The sleep technologist in the Portland (SW Marlow) office is great, but the customer service is…read morehorrible. Their customer service is offshore. You can't call the office directly. They never answer. You have to leave a message. They don't call you back. Your doctor gives them orders and it takes them day/weeks for those changes to be made. They also give you incorrect advice. Always check with your doctor to verify what they tell you. Again, the technologist is great, but the problem is the customer service/compliance and the rest of the organization leaves a lot to be desired.

My initial dealing with this company was positive...but then…read more.. I "rented" a CPAP machine from SleepTech in the fall of 2025. My insurance at that time referred to them. In January of 2026, my wife retired from her job (our insurance source). I contacted SleepTech to let them know I was moving to medicare, and our new provider would be Kaiser Sr. Advantage (who have since taken my machine into their system and are providing supplies). I requested a pay-off amount form SleepTech, paid it, and closed my account...or so I thought. Now they are telling me I still owe a large sum of money, and I am getting repeated voicemails from them (when they've called, I have been busy on another call and unable to answer). When I call back, I am put on hold until I give up, only to get another call, then voicemail, thus starting the process over again. I DO NOT RECOMMEND THIS COMPANY unless you have no other choice (and honestly, the amount they've billed me on rent--now paid off--turns out to be more than buying a machine out-of-pocket would have cost me). Highly UNRECOMMEND!

Nice people. I ordered too small of a side guard had to send it back. They promised me a full…read morerefund. They only gave me partial refund.

Great service and professionalism Dave and Tyler are very helpful. Plentiful insight on fixing…read moreminor repairs and installation of products. Exemplary consideration and telephone Assistance.

ATTN Sarah thank you for your response but we will not…read morecontact corporate Marquis. if your CEO and boardmembers have not read the other 1star reviews on Yelp yet I strongly recommend reading them. To me and the patient; the Marquis company appears to experience a major consistent problem with a corporate culture that consistently appears to be out of sync with your mission statement; quality control; compliance and staffing to name but a few. We are going to file a complaint with the Oregon State Health department and Oregon state ombudsman.

Absurd and outrageous policy!…read more I had a sad experience happened with my father while he was a resident of one the Marquis' long term facilities. I am not going to discuss now Marquis' MEDIOCRE and often UNACCEPTABLE care and service . I would like to concentrate on the ridiculous, so called " restraints" policy. Some "wise"person among Marquis' management decided that railings on beds, medical mittens, etc. considered restraints and it is also violations of human rights and/or maybe dangerous for patients' health ( cannot believe such a care! Yes,right! NONSENSE!) or who knows what was the real reason for creating such a ludicrous policy. For example, it is better according to the Marquis " restraints" policy that a patient falls out of bed (no railings ) or tears down oxygen nasal cannula (a person is after stroke and does not realize what he does ) , but the " restraints" policy is fulfilled by the staff. OK, I understand Marquis is a private company and the owners can create any farcical policy and you as a client have a choice to accept it or to decline it. The problem here is that before we agreed to move in my father in one of the Marquis' buildings, the "glorious" company did not mention this policy to us which had bad consequences for my father. I do not know, not mentioning of this absurd policy was done on purpose and that it is usual practice to get patients without giving out full information in advance ?...