called to have pellet stove repaired. I told them the problem, bad auger motor. tech came out,…read morespent an hour. confirmed the bad auger motor which he brought a replacement for. installed and confirmed proper functioning of the stove. tech provided bill for $612.97. it listed $350 service fee and $216.00 for the auger motor. I spoke with Darrel , owner. I told him I would pay the billed price for the auger motor which retails for $89.99. they need a profit margin which I understand. But they said nothing about a $350 service fee. Darrel states the customer should have asked.... first he offers a $100 discount then offers 50% discount to $315 and tells me do business elsewhere. I bought this stove from this business and have had them do all the service for over 30 years. NEVER AGAIN. Dishonest business/people.

Great service, honest people, personable and highly skilled. We were considering replacing our 20+…read moreyear old gas fireplace because of some malfunctions and difficulty finding parts. Larry looked at the unit, located the problem, procured the parts and his tech fixed the fireplace for around $400. It saved me lots of money for a replacement and kept another hunk of metal out of the landfill. Highly recommended, will do business with them in the future. Thank you Larry and crew!

I spent over a grand for a new hot tub cover that was supposed to be made for my hot tub. That's…read morewhy it took 2 months to arrive. The clips to fasten it are ob the front not the side.

Great customer service. Helped me troubleshoot my spa problem today by running a free test on my…read morespa water. I was having an ongoing problem getting my pH level right and realized, after testing at the store, I had bad test strips. They also provided a thorough printed out action plan to get it fixed. All with a smile - appreciate the help.

Bought one of their most expensive gas fireplaces from Travis Industries. The unit was not…read moreproperly vented when it was installed and Lisac's and Travis both refuse to come out and fix it. Tried to use it one time, just for ambiance but after about 45 minutes my carbon monoxide detectors went off and the fire department had to come out and vent out my house in the middle of winter. I was told by the fire department TVF&R not to use this again until it is properly vented, I called Travis and they told me I need to burn the fireplace for at least an hour to break it in, I told him (think his name was Mark) that it gives off carbon monoxide and he told me I needed to open a window. Of course you probably won't survive! Prior to that incident, Lisac sent out three different techs to fix the unit. Each worked for a couple of hours moving things around and opening and closing vents but never got the unit to do what it supposed to do. This unit is advertised as heating 3,000 square feet, but mine you'd have to lean against the glass to even know it was on. Spoke with Scott at Lisac and he had no interest in getting my fireplace to work, acted like it wasn't their fault or concern. So, here I am with a beautiful and very expensive fireplace that is not good for much of anything. Thank you Lisac's and Travis Industries. Stay clear of both of these companies, there are plenty of other really good fireplace shops and fireplace manufacturers, you don't have to settle ones that just don't care.

Great experience, got a grill from them in the summer and we used it everyday in the summer and…read moreabsolutely love it!

Summary: Failed inspection, zero accountability…read more I hired this company to install a wood burning stove, and the job failed Washington's blower door test due to a half‑inch gap they left around the stove pipe which was brining in cold air into the house. The inspector confirmed it was a major source of air leakage. When I contacted John (installer), he dismissed the inspector, claimed "31 years of experience," and blamed me for not doing my building inspection before he installed the stove. Jeanne (owner) backed him up and sent me multiple pictures of building code screenshots which are no help to me when the building inspector says the job isn't correct. Finally, she demanded a $259 service call just to review their own work. Instead I sealed the gap with high temp caulk and had a retest done, and it passed immediately. The inspector showed me his machine which had measured a decrease in air leakage equivalent to closing a cracked window. When I told them Jeanne and John, all they had to say was that now I've voided my warranty by adding the caulk. No apologies, no attempt to make it right. I wish I would have seen all the 1 start reviews they had on Yelp before I tried to support a local store that is clearly going out of business.

I've read the other reviews here and essentially had similar experiences. I had a wood stove flue…read moreat my cabin replaced, and too soon to know if it was done correctly (have a tenant there). but my experience with Jeannie, the owner, was miserable. I had asked her to email me the invoice before I paid, and she simply sent me a single number. I asked again for an invoice via email. Maybe she doesn't know how to send an attachment? anyways, that took a couple of weeks (over the holidays), and she starts getting really nasty and threatening. Avoid this "business" like the plague.

Brookdale lumber, and its team, is what is sorely needed in the South Sound! If yoiu are lucky…read moreenough to work with James, then you are working with the best! We ordered a bunch of lumber and decking, then had to make revisions, and they were very accomodating. The materials are top notch, but only beat by the service.

We shopped around this year for our stain and the only place that could get us a match for last…read moreyears fence stain was Brookdale Lumber. Ace was sold out, Lowe's & Home Depot didn't carry the brand. The guys at Brookedale Lumber are courteous, competent and customer service oriented. The fact they are close to my home is an added bonus for me. So if you need home improvement pieces or wood this is your stop. They are AWESOME!

Cool restaurant equipment place. They sell food or anything like that because that's what US Chef…read moreand Costco are for. What they have are all the pieces of equipment you need to make a kitchen work. From pizza peels to salamanders, coffee dispensers to condiment stations, and every size of refrigerator containers you could need, this is the place where you find the tools to cook. I also like how they have some used equipment. We were eyeing some shelves and we bought some glassware for our home kitchen. It's small and there's only one guy manning the place at any time, but that's all you really need for this operation.

For repairs and new equipment, these guys are The Best. They've saved us from costly issues on many…read moreoccasions with quick, competent, fairly priced service.

6/13/23. Service has been out many, many times since December and still no fix and broken jet…read more.. So, now 10 months into ownership of a new "replacement" hot tub from aqua quip, I am missing a jet and awaiting repair/replacement. Honestly, we never should have bought a hot tub, let alone from Aqua quip. I would love a conversation with Aquaquip but they truly, do not care. Only the service pros have expressed empathy for the situation. No word from the store, manager or sales person.

Having some trouble with our hot tub. Came in and talked to Andre, who offered very helpful advice…read more& hooked me up with several products. Quick service.

Makayla is an amazing and knowledgeable massage therapist! I had a mystery pain issue in my body…read morefor over 2 years and no one was able to figure out what was going on with me, until I started get massages at Dailey Body Revival. Makayla identified an extremely tight muscle issue in the exact area I had been having problems for those 2+ years. Having her work on me has almost relieved the pain completely and I've only been going there a couple months or so. Makayla will make you feel comfortable and you will leave there feeling amazing!! The atmosphere in the massage room is relaxing and peaceful. Package prices are well worth the purchase too! It's easy to schedule on the website as well. I think it's great that she offers 1 hour, 1.5 hour and 2 hour massages. You wont regret going here!!

Very knowledgeable and does great work! Gives good advice to help you with home care as well. 10/10…read morewould recommend.

Review for Kendell and eyelash extensions only: Kendell is the best at doing eyelashes. She is the…read moresweetest person to talk to. Her prices are extremely reasonable and honestly too cheap for the quality of service. She has wonderful options such as colors and glitters for your lashes that I have gotten. I appreciate that she works quickly especially when you're on a time crunch.

I got eyelash extensions here about a week ago. The girl who did them was extremely sweet,…read morecomforting and made me feel right at home. However I was disappointed with my eyelashes as they were falling out the next day after brushing them. I have gotten my eyelashes done many of times before and I was just disappointed with the outcome. The retention started on day 4 and as of right now it looks like I only have half the amount of eyelashes that I did when she first did the set ): . The girl was very sweet, I'm just leaving this review because it was my personal experience.

I can't say enough 5 stars about Shelby and his strong healing hands. I have been in pain for 12…read moreyears & many surgeries in neck & shoulder from an injury. I Had a ton of built up scar tissue & tension stored. Very low mobility in my neck and He knocked that out in one 90 min session with his technique, skill, strength and CBD essential oil blends. Not from the area but I go back to maintain my mobility monthly and I tell everyone I know to go see him. After years of trying different masseuses for treatment on my injury he is by far the best I've ever been to. I do the 90 min Deep Tissue Massage with CBD & Essential Oil. Treat yourself to go see Shelby, you will not regret it.

My son's and my necks were stiff and painful. So, we did a Google near-me search and found Shelby…read more He is professional, respectful, kind, and communicative. My son came out of his first session with Shelby and said that his pain was gone, and it was the best massage that he'd ever had. Then it was my turn. By my third massage, Shelby's foresight and compassion sent us down the road in much better shape. To top it off, Shelby shared stretches that I could do to continue the healing process. I am SO thankful that we found Shelby. Please do yourself a favor and book a massage with him today. Thank you, Shelby!