It's great as long as you get out under 3 hours. No problem finding parking during the week day.read more

Parked here today and had no issues. It was the middle of the day on a Friday so it wasn't too…read morebusy, but it's a great location and seems like it could get pretty busy on a weekend! Met a friend for lunch across the street and this was in walking distance not only from the restaurant, but also some great shopping too! Would definitely park in this garage again if I'm in the area again.

What an affordable parking garage. This place was free for the first hour and $1.25 an hour how can…read moreyou beat those prices. This garage is centrally located to all the hot spots in the area. Definitely a great option for parking

This lot takes forever to go in and out of. The lower floor is all reserved for "management" but…read moremost of those spots are empty. So instead we have to go round and round up floors. There's two slow elevators at opposite corners. Free parking for 3 hours.

I am super glad to find a parking garage within the downtown Walnut Creek area where they offer…read morefree parking (for the first three hours), and then after that the rate seems pretty fair to me and they seem to display the parking rates pretty conspicuously (see attached photo). With the main entry gate at the intersection of Main Street and Botelho Drive (just right across from Gott's), this parking structure was super easy to find, and it was so nice to be able to know the count of available parking spots right off the bat before I even entered the parking structure. And each individual parking stall also had a light indicator that would turn red if occupied or green if available. And the building seemed to be pretty well-maintained. Generally I found it to be pretty clean. So, I am happy that I found this parking garage.

Came here today and all the elevators were broken/out of order. I had a stroller and had to walk…read moredown where the cars were going with my baby. This was not safe at all. I wish there was some notice before entering the lot indicating this. I just kept thinking about individuals who use wheelchairs and what they did to get down, especially if they were parked higher than we were. I feel like this was not safe or complaint with ADA standards. The attendants didn't even know the elevators weren't working. Do better Walnut Creek parking, it's 2023. We need information upfront and accessibility for those who need elevators.

This parking garage is located in Walnut Creek and close to the mall where shopping and eating can…read morebe done at once. It was easy to find parking and the rates weren't too bad.

There is free and paid parking here as well as reserved parking spots. Yes, the garage can seem…read morecrowded, but I have yet to never find a spot while cruising inside. The garage is well lit and they have security wandering around for extra peace of mind. In the heart of the Walnut Creek shopping center where there are a ton of restaurants and boutiques. The shopping center is a great place for all ages.

While there's no longer music that plays in the morning and the main street is now closed to…read moretraffic, Broadway Plaza is still one of my favorite places to be in Walnut Creek. There's a good mix of restaurants, clothing, and jewelry shops, most of which are high quality brands and the mall constantly stays fresh and vibrant although I do wish they had more restrooms outside of the ones below Industrious. Some weekends they have a maker fare or live music, but most of the time the fountain is just central to the comfortable seating area, that during the winter gets some decor for the holidays. All in all, I really do love this area and still find myself coming back year after year.

This review is ONLY about the changes to the way you pay for parking…read more The new parking app makes me never want to shop at Broadway Plaza ever again, and I've been shopping there since I was a girl in the 80s. There was a period of time when I probably shopped at Broadway Plaza 1-2 times PER MONTH (now I'm stuck paying off my credit cards but that's my own fault and a separate issue). What was wrong with the old system? It worked just fine. But now you have to download an app to get out of the parking garage, EVEN IF you were there for less than the three hours of courtesy parking. It's absolutely insane. And even worse, there's NO cell reception in the garage (at least with AT&T) so you can't download the app without returning to the open air mall. Maybe that's why they changed things up? So that for people who haven't been to Broadway Plaza since before the app was rolled out, they might be able to charge for more time? It's unbelievable. And... you have to enter a bunch of personal information. Why do I need to download an app to pay for parking after I've already shopped at the mall, potentially pushing one of the tenants over their percentage rent breakpoint? It's outrageous. I don't mind having the ParkMobile app for parking because it allows me to park on many different cities' streets with little to no hassle. So I'm not anti-parking app. I am anti-Metropolis parking app. At least before, you got a time-stamped ticket so you knew exactly when to leave if you wanted to avoid paying. Now you have to remember to check the precise time you entered the garage, assuming it's even time-stamping accurately. And how do you know precisely where it time-stamps you? Macerich, do better. Relegate this parking situation to the annals of retail hell. Thank you for your consideration. [curtsy]

BEWARE!! DONT PARK HERE. Unless you are desperate. Poor planning of infrastructure.limited time…read more like what other says here and dont deserve a star. Definitely not a free parking. Even on a weekend or even on a sunday. Wrong move. I will never come to this garage again or even in a walnut creek. Parking sucks! Charge alot. Limited parking hours. Like what others say how can you enjoy 2-3 hrs of movie, eating out and shopping on this kind of rules for the parking. And yea, that ticket is for a sunday. Corrupt private owners. Corrupt.

Grateful that Plaza Escuela has parking garages available with paid and free parking. The lower…read morelevel has paid meter parking. Upper levels have 3 hours free parking. Be mindful of the signs as some are reserved spots or spots for electric vehicles. MPH 10 (I'm pretty sure is the max), but I've seen some cars drive a little faster which I don't like cause what if they hit someone walking or a car backing out or coming in the opposite direction? Elevators and stairs available on I think it was 3 out of 4 corners of the building floors. Update: mph is 5

Average large automated parking garage. It's a little confusing the way they designed the inside…read moreand driving up and down. The spots are mostly narrow and compact so if someone parks a large vehicle it's too small for other cars. It's easy enough to pay and use for parking downtown.

We picked this parking garage because it was the closest option to the restaurant we were going to,…read morebut honestly, I'm not a big fan. Everything feels extremely narrow. The lanes are tight, and every turn felt like I was one move away from scratching another car. The "compact" parking spots are really compact -- to the point where a lot of them aren't even usable. As we drove up to the fourth floor, we saw several spots that were partially blocked just because the stalls are too narrow, not because people parked badly. That said, I'm still thankful this garage exists, especially in downtown Walnut Creek where parking can be a mess. The free first hour is also a nice perk. Overall, it does the job, but it's definitely not my favorite place to park.

So many places to eat and walk off your food here. Great vibe and was recommended by our front desk…read moreperson from our hotel. Had an awesome dinner at Tomatina and had our son and his girlfriend join us. So much selection of restaurants we have to come back and try other places.

This shopping plaza, which was built on the former site where Walnut Creek Grammar School sat from…read more1912 (a school built to replace where Central School had stood since 1872) is a now a popular shopping destination for both residents and visitors to Walnut Creek. There is a Walnut Creek Historical Society marker in the form of a statue denoting this site at Olympic Boulevard (at Locust Street). You can watch a short and informative video about Walnut Creek Grammar School on Youtube narrated by Former Walnut Creek Mayor, Bob Schroder, who also attended the grammar school! www.//tinyurl.com/yc5hhh5o The current primary tenant that draws in the crowds that stand waiting in line is The Cheesecake Factory, which is housed in the former Andronico's location from when Plaza Escuela was modernized in the year 2000. It's a central location where you can hang out on the benches and people watch or chill with your friends, which many of the local teens do on the weekends. Or you can take a pleasant stroll to Century Theater across the way and the shops in Olympia Plaza, to Main Street Plaza across the street, to Broadway Plaza down the street, or to Alma Park Plaza. It's also a short walk from the apartments at Alma Park and Park Place. There is parking to be found in two garages, as well as metered parking on the street. Eateries in the plaza are: + The Cheesecake Factory + Ruth's Chris Steak House + Ike's Lair + Buckhorn Grill + Chipotle Mexican Grill + Pizza My Heart + Pressed Juicery + Poke Bar The retailers in the plaza are: + Tilly's + Men's Wearhouse + The Container Store + Forever 21 + Ann Taylor Loft + Uniqlo + Camera West The services in the plaza are: + Yoga Works + Trufusion + AAA

I am happy to update my review but as of today I can't call anyone to inquire about options for…read moreevent parking. We would like to prepay without having 3 or 4 dozen tickets to validate and pay for but it looks like that's what we will have to do. It would be nice if there was an attendant that could assist with this or at least a phone number/office to contact. I have parked here with no issues before but, I would say that it is a lot that is maybe remotely monitored?

I paid $10.00 for 2 hours and 5 minutes. I realize this garage is convenient if dining at Il…read moreFornaio, but next time I will park elsewhere.

Used the Park Smart App. Scanned the QR code, registered and documented my payment info. Hourly…read morecharge is $1.50 and max parking hours is 2hrs. I find the App very convenient. I was eating at a restaurant and time expired. Instead of walking 5 to 6 blocks where I parked my car, I was able to replenish the funds on the App. This is parking power in the palm of your hands. I had a good experience with this app. I recommend downloading instead of physically swiping your credit card to pay. Efficiency and effortless. Great App. Just make sure you document the correct parking space #. Failing to do so will result in a ticket. Good luck!

I have a lot of questions about the legality of this business that I'll figure out in due time…read more That being said, ParkSmart is not to be trusted. Their BBB page, Google reviews, and Yelp reviews showcase this--on the whole, the people brave enough to submit a claim or not pay after wrongful charge, etc., are not getting their money back or having good experiences with the "business" or their lovely parking stalkers. These men lie in wait for meters to run out, are aggressive, rude, and confrontational without needing to be. Additionally, in my opinion, their business model is incredibly suspicious. They can't actually collect payment unless it goes through small claims court, their complaint and claims system hardly works (which is against Walnut Creek Municipal Code), the man who responds to the BBB and Yelp reviews gives a lot of "lip service" (via the responses) to, in my opinion, do damage control because this place is genuinely not functioning as it should. Can't wait to see what he says to this! You can also see at the bottom of this review page there are 28 reviews that are "not recommended" by ParkSmart... and others that have been removed by ParkSmart. All of these reviews have 1 stars and are reporting predatory practices. Further, their attendants are a liability. I had an experience with one in particular who was incredibly aggressive and rude. Instead of answering a question I had (a legitimate question that I worded calmly), he got hostile and said he was going to tow my car. Which, under the facts, wouldn't have been legal. I know that this specific employee has a pattern of this behavior because I have seen him in action before with others and it was the same story. I understand this job may be frustrating but that isn't an excuse for this behavior. The City and ParkSmart in general need to be aware that negligent/aggressive employees who shout, threaten, and are generally confrontational are going to get them into trouble. I highly recommend avoiding these lots, the company, and knowing your rights before parking here.