My son purchased a car from prospect auto where the advertised price was $6,995. They then charge…read moredocument fees of $695. They prepared document to provide to the registry that show taxes of $481, leading him to believe the the $481 was included in the $695 doc fees. When he attempted to register it he was charged an extra $481 in sales tax, he was told the paperwork provided didn't certify that prospect auto would pay the tax so we needed them to refund us. After contacting them they refused to refund the taxes and stated they were allowed to charge doc fees. When I checked the law both statements were true, however the Massachusetts Consumer Blog clarifies the law related to document fees stating they need to be included in the advertised price. In effect my son ended up paying an extra 10% unfairly. See below and beware of prospect auto. "When a dealer advertises the price of a car, the doc fees must be included in the advertised price. If the dealer tries to charge more than the advertised price, it is deemed an unfair and deceptive practice under the Attorney General's motor vehicle regulations. "

Dan is the best around! His workmanship is excellent and always shows up with a commitment to…read moredeliver superb customer service. He has an outstanding work ethic and attention to detail and perfection. I have been taking my cars to Dan for over 17 years and he has worked on all my cars. My Beemers love him!!

Dan is the best. Professional!Excellent communication. My car was negelected and the made the car…read morelook like new! Loved having work done at my home address. Do not hesitate to use Dan!

Bought 2012 VW Eos here, entire process was quick and easy. Treated with friendly professionalism…read moreby everyone. Pleasant experience and great vehicle. I would recommend this dealer without hesitation. May not have been local to my home but was worth the drive to get great service!

From the owner: New England Motors has been a family owned and operated business for over 20 years. Our mission is…read moreto offer great quality cars at a great price with exceptional customer service. Every vehicle is completely safety checked by our fully equipped and certified service department.

After two weeks of looking for a car and being harassed by pushy sales people, it was a relief…read moretalking to Mike and Rob. They took the time to get to know me and once we settled on the car we wanted and the price, everything else was smooth sailing. They took care of all the paper work and even took some time to get the car serviced (even subtle details like changing the batteries in the key fobs) and washed. But what impressed me the most was that they decided to have the brakes serviced before I went and picked it up because they were getting worn (they likely would have lasted me 5-10 thousand miles). A lesser dealer would have just swept that under the rug. The car had been great ever since and really was a great deal. If you're looking for a car i would start your search here, if I had, I wouldn't have to keep blocking calls from all these pushy sales people.

Robert and Mike are awesome to work with and all around good guys! I was in need of a solid used…read morecar ASAP and they delivered! Quick deal, no hassles and good prices. Car had a small, unknown issue after purchase and they worked with me to make it right. Will definitely buy my next cart here too! Thank you RC Motors!

This place just sucks. I truly don't know how else to put it. They're rude, overpriced and lie…read moreabout loans going through so they can party on their birthdays. Would put 0 stars if I could.

The WORST business I've ever done! Sold a LEMON! Didn't pass inspection, and Rey Mateo refused to…read moretake it back per the law, and his warranty. Lawsuit filed! #LemonDealer

I have known One stop auto group in Fitchburg, MA for some time. Tom, his brother and Their Techs…read moretook awesome care of my wife's car for several times now they had it running better than it had in before, in addition to the great service their shop is reliable . I would and do recommend them to anyone that needs help with their vehicle. Thank you to the brothers and heir crew for taking great care of the car. I could give 5 stars and perhaps they deserve them but there is always room for improvement and thrive.

Great customer service and great cars . They do repairs as…read morewell from oil change to brakes to many more. I like it