I simple cannot recommend this place enough. They look at your car on short notice, get it back…read morequick, do excellent work, seem qualified to do the most stuff, give very fair prices.

I came out of the corner store on route 177 and Hudson Road to find my tire suddenly almost flat…read more They suggested I drive to Hudson Auto. She said he is super nice he will help you...I went into the office and the guy is just sitting here. He tells me I don't have time to put your donut on. Now I know this takes literally 10 minutes because I have had this done before. I begged him can you please take 10 min to help me? It's freezing outside and I have a 2 year old in my car. He said no, I am too busy. I have 5 cars in front of you. I said really? I thought he was joking. He was just sitting at his desk! Never would I ever go there. I prayed he didn't have children, grandchildren and/or an elderly wife that ever needed help...This happened months ago but it still bothered me obviously and I drove by yesterday and said it is time....

We bought our first car from here. The dealer (Frank) was very efficient, helpful and…read moreprofessional. He was also very straightforward -- I had done my research and was glad not to have to face the usual dealer crap and hassles one has to deal with when buying a used car. He was even kind enough to pick us up and drop us off at the local train station on our two trips to the dealership! All-in-all, a very pleasant experience!

I just had an incredible experience at Christmas Motors. I called Dave up to ask if he would be…read moreinterested in buying my car, and he said that he'd be able to take a look at it today. I had a reasonable price in mind, and brought the car over to Christmas. Within about 15 minutes, I had a check in hand for my full asking price, and had a very nice time working with Dave. I'm not in the market for another car, but when I am, I will definitely come back!

Quick to perform inspections and service call back after identifying Nissan Versa problem…read more Great turn around of car repair.

This was my first motorcycle buying experience. The folks at alpha cars helped me along the whole…read moreway. They are genuinely great people and I highly recommend going to them. I got my Royal Enfield Continental gt 650 and will be going back to them in the future.

I own a 2008 Ural Patrol and one of the questions I get asked most of the time, how hard is it to…read moreget parts? I can quite honestly I can tell them it's very easy. Thanks to Parts tech Griffin Pierce.

We recently purchased our third vehicle from Swanson. It's a great dealership. Sales and Service…read morehave gone above and beyond to help us out. I highly recommend!

Found a vehicle on line and drove 40 miles to this dealership. Andrew was our very help salesman…read moreand answered all of our questions, price was good for this vehicle plus a trade. We were thanked for our purchase by Andrew, the owner and another sales person, felt we were valued as a customer. Well worth our drive, and would definitely buy another vehicle there!

Great service . Thank you Matt for doing what you do…read more Every time I drop my car off I see nothing but professionalism. Thank you Acton Ford

Brought my F150 Raptor in for a "works package" and they didn't even check my cabin air filter as…read morerequested and admitted to it with no resolution, nor did they on my last visit! After 15 years at another dealer very disappointed with Acton Ford. Took 45 minutes to check out doing "paperwork" after the truck was "ready" too. Probably will take my business and future Ford purchases elsewhere.

Almost 5 hours for a battery change. Made an appt to be first one in. Got there at 7:15. First…read morecustomer there. How could it take 5 hours. I watched my Jeep sit waiting in the garage for hours! Never going back.

After years of bringing our cars to this dealership for oil changes and various service…read moremaintenance, I'm sorry to say the place is a total rip off. Even with a supposed discount coupon for an oil change with tire rotation now costs $150. An estimate for 4 brake pads and rotors quoted over $3000! Who pays this kind of money for maintenance? Ive brought my cars to other top dealerships and had work done for less than 1/2 the cost. This place has no loyalty for returning customers. No incentives asking for reviews. The same job is being completed for $600 elsewhere. The new ownership McGovern is terrible. Even some of the greatest staff is gone. Not recommending to others.

Last Friday I call this company that I was interested in two of their cars. One 1969 Chevelle the…read moreother was a 1968 Chevelle. The problem is that I live in Florida this company is in Hudson Massachusett. I talked with one of their agent Jan, not shore but a British accent. I had asked if they would hold the vehicles until Wednesday at 11 am. They asked me for my number which I gave him. They put me on hold and then ask if they could call me back I said yes within a few minutes I received a call and they said yes. I booked a flight for me and my wife rented a car and hotel. Wednesday at 11 am we were at their place of business no one was there. I kept calling with no reply my wife emailed them. We got a reply from email I posted my phone number. I did get a callback and they said both cars were sold. I explained everything all I got was I was sorry you didn't follow procedure. I had mentioned shouldn't the agent know the procedure. All I got was sorry nothing more. I mentioned I am out $1500.00 again sorry. I go to there website both cars are still listed.

I absolutely love this place and recommend it to everyone who has a beetle. I have a 2000…read moreVolkswagen Beetle. Very few places will work on my car. I was taking my car to East Main Auto because they were close and worked on my car. They had no idea what they were doing and since I am a young girl who knows absolutely nothing about cars they kept replacing parts that didn't need to be replaced just because they were expensive. I paid 1500$+ there and they did not fix anything. The final time I went there they charged me 1000$+ and told me that they can't fix my car. Well, since they didn't fix anything that I needed my car broke one day. My transmission wouldn't change gears and was literally a bomb that was just building pressure and heat. I could only go 25 MPH! I heard about beetle bug from one of my friends and called him up and he took my car. The guy was very nice and read all my lights on my dashboard and told me exactly what was wrong. It was a Friday so I couldn't get my car fixed that night because they were closed on weekends. I left it there until Monday and beetle bug fixed it! It was a mass air flow sensor that needed to be replaced. That sensor fixed my turbo too that the other place claimed to be a break booster. Beetle bug also made sure other things were fixed too so I wouldn't have another problem like that. I also had a problem the other day as well. I was driving home from school and not even 5 minutes down the road my check engine light started blinking. I was freaking out but my dad suggested to try driving it at least to my house. I started driving and 10 seconds later the check engine light started blinking again and a burning rotten egg smell started coming from my car. I had to drive to the closest gas station that would take foreign cars and they told me they won't even read my light for another hour and a half. I called beetle bug and he told me to come in and he will do it right away. He told me if it was something major he wouldn't be able to fix it right then. I drove it there and he read my lights and found out it was just a coil pack. He put it as his first priority and fixed it in less than an hour. I cannot put into words how greatful I am for this place and I hope everyone goes to him. This place is my savior

My 2004 Golf was overheating at highway speeds. I searched for a good, local repair shop in my…read morearea using Yelp, which I've been using successfully for a couple of years but mostly to find restaurants. I found Beetle Bug III, specializing in VW with a single but glowing review from Jan L. On the strength of that review I took my car there for diagnosis and repair; I'm very glad I did. Tad listened to my description of the problem, asked some good questions then said that he suspected the plastic water pump impeller had broken. I asked him to check the brakes while he had the car. He called me later to confirm that was the problem. The repair was done and he called when the car was ready. When I picked up the car, he showed me the damaged impeller, he explained my brakes had about 5000 miles left on them and also pointed out that my front tires would need to be replaced soon. He concluded the transaction by stating that their work was guaranteed. Tad and his brother run an excellent shop; I highly recommend them. Tad does it again! The timing belt broke as I was driving to work on Friday morning. I called Tad and explained the problem, he was concerned that one of the systems powered by the belt might have seized to cause the failure and that it might be more than just a problem with the belt. I took my car to him after work on Friday expecting to have to leave it for a few days. When I arrived he came right out to look at the car; he took out the broken belt and checked all the pulleys, none appeared to be seized. He walked away saying he was going to see if he had a replacement belt in stock. He came back a few minutes later with a new belt in hand and some tools and proceeded to install it. A short time later he was done! It was the first time I had had my car repaired while I waited.

I needed an exhaust repair rather suddenly, and Billy got me in and the system was repaired within…read moresix hours. Fantastic job and significantly less than I had paid elsewhere when I got it fixed less than two years ago. They also noticed that my headlights were foggy and buffed them out for me, will return often!

So, I've gone to the Miller brothers almost exclusively for work on my cars, which would typically…read morecost 30 to 50% more at the dealerships. I trusted these guys because they seemed to behave honestly, and their work seemed good. So we could say they earned my trust. However, as experience has informed me and the old adage goes, trust is hard to earn and easy to lose, which happened today. Allow me to explain: I had perhaps unwisely prepaid for the oil changes at the dealership when we bought the car. So now, when we get the oil change at Toyota, they always have something to fix. So, I stopped bringing it to the dealership and brought the vehicle to Miller Brothers Garage in Stow several weeks ago. The more personable of the two brothers took a quick look at the brakes and told me to come back when my brakes were squeaking to get my money's worth. I asked him what the approximate cost of the brake job was, and I think he said it was about $600 or so dollars, while the dealership wanted $900 or $1000. (If you ever go in there - you'll know which brother is more personable because it's not the one with the comically styled "Lego" hair. My girls were so enamored with the novelty of this guy's hair that they asked to take pictures with him... to each their own.) So anyway, I had taken Billy's honest advice -- I think that's his name anyway -- and I drove it until it seemed like the brakes needed to be done. Last week, I called TWICE to see if I could schedule an appointment, but I didn't receive a phone call back. I figured they were super busy and hadn't had a chance to call me back. So, I called again this week and still haven't gotten a callback. This was perplexing but perhaps understandable if you're super busy. I also know these guys are kind of low-tech. For example, they only accept cash or a check--no credit cards. Needless to say, I was a little frustrated because I was heading out of town and wanted to see if I could schedule them to do the brakes while I was away. Mind you, I tried to schedule this starting two weeks ago. Anyway, I dropped by in person tonight, expecting an "Oh, sorry we haven't gotten back to you yet. How can we help?" That didn't happen. I drove up next to the garage and saw the Lego-haired brother talking to another mechanic, and I was greeted with, "What do you want? You know it's five of six (pm), right?" I was a little taken aback by the display of clear annoyance at a potential paying customer (me). But maybe he had a bad day, I don't know. So I paused and then gave him a second chance by saying, "I was just hoping to see if I could schedule to have my brakes done by you guys. " The annoyed response was, "Call back in the morning." At this point, trying to rescue this guy from blowing up the relationship and missing out, I replied that I'd already called three or four times. I was expecting his response to schedule me or promise to contact me in the morning or something. Instead, he just went back to talking to the other mechanic. So I looked at him and said, "Do you want my business?" He said, "I don't care." A little shocked and annoyed, I just drove away because this is a small town with several mechanics. Not to mention, one can drive over to Maynard and get a lot more. Although I think these guys do a good job, it's not like you can't get what they do elsewhere. Anyway, I drove to the Brazilian-owned gas station and made an appointment. The owner, Rubin, is a good guy; I know he values my business. He personally returns my calls, and I could even text him if needed. Stow is a small town, so good luck, boys. I wouldn't be surprised if the Miller brothers never read this review, but if they do, perhaps the PlayMobile hair guy will reflect and change his ways to avoid making the same self-owned mistake with somebody else. In the meantime, thank God I live in America and can vote with my feet and my dollars. 8/15/2024 UPDATE: If you read Billy's response to this review, you will see that business owners don't take accountability for their poor behavior. People like to work with professionals who treat others with respect. Instead, customers are treated to an ad hominem attack in attempts to distract from a business owner's shortcomings. For the record, I paid half the cost the day I picked up the car and the paid the other half by the end of the next day. Why didn't I pay all at once, you may ask? It wasn't because I didn't have the money. It's because the Miller Brothers don't accept credit cards. The service bill was more than $500 which is more than the daily limit my bank allows. So I took out what I could that day and paid the rest the next day. Just another hassle on top of the insults when dealing with these guys.