The owner is a real nice guy. He will take care of you a little hole in the wall, but he can get…read moreyour stuff fixed or have a solution for you very motivated guy.

Another thank you and Kudos for Maurizio's excellent service. Our cars are serviced regularly to…read morefactory specifications by Maurizio and his crew and remain in top- notch shape. We spend "a little" on regular service, so we don't spend "a lot" on neglected maintenance or unwelcome surprises. We're fortunate that the Toyota Prius and the BMW X3 + their predecessors, have all behaved reliably without any complaints. The earlier horseless carriages of Honda Accords, Toyotas, and minivans never complained and thrived with Maurizio's care. On a couple of occasions, Maurizio's keen eyes and ears identified and diagnosed potential wear items before we, civilians, recognized them. More for less! He demonstrates his automotive skills every day with his race car driver experience, excellent judgment, and clear analysis and explanations before, during, and after a service appointment. His MC Racing shop is miles ahead of the "who-is-on- first" guessing game and high prices of branded auto dealers. He's a magician, too, as he remains reasonably priced below their outrageous fees. We drive carefully to preserve our cars, and they've NEVER required maintenance or replacement outside the normal schedules and normal wear of brakes, fluids, tires, belts, electronics, etc. When my wife's BMW (new to us the summer of '25) was bumped on the rear bumper by a careless driver, Maurizio repaired it so it gleamed and was "better than new." As a professional race car driver with decades of skilled service, Maurizio's expertise and knowledge are invaluable. The pleasant drive from Needham to Stow (and return) at any time of year is an additional bonus.

We bought our first car from here. The dealer (Frank) was very efficient, helpful and…read moreprofessional. He was also very straightforward -- I had done my research and was glad not to have to face the usual dealer crap and hassles one has to deal with when buying a used car. He was even kind enough to pick us up and drop us off at the local train station on our two trips to the dealership! All-in-all, a very pleasant experience!

I just had an incredible experience at Christmas Motors. I called Dave up to ask if he would be…read moreinterested in buying my car, and he said that he'd be able to take a look at it today. I had a reasonable price in mind, and brought the car over to Christmas. Within about 15 minutes, I had a check in hand for my full asking price, and had a very nice time working with Dave. I'm not in the market for another car, but when I am, I will definitely come back!

Quick to perform inspections and service call back after identifying Nissan Versa problem…read more Great turn around of car repair.

This was my first motorcycle buying experience. The folks at alpha cars helped me along the whole…read moreway. They are genuinely great people and I highly recommend going to them. I got my Royal Enfield Continental gt 650 and will be going back to them in the future.

I own a 2008 Ural Patrol and one of the questions I get asked most of the time, how hard is it to…read moreget parts? I can quite honestly I can tell them it's very easy. Thanks to Parts tech Griffin Pierce.

We recently purchased our third vehicle from Swanson. It's a great dealership. Sales and Service…read morehave gone above and beyond to help us out. I highly recommend!

Found a vehicle on line and drove 40 miles to this dealership. Andrew was our very help salesman…read moreand answered all of our questions, price was good for this vehicle plus a trade. We were thanked for our purchase by Andrew, the owner and another sales person, felt we were valued as a customer. Well worth our drive, and would definitely buy another vehicle there!

I have a Ford Escape 2015 and it started with the engine light on after I was about to go home from…read morework on 5/9/25. The Acton Ford was the only one available for a soonest appointment for service on 5/13/25. It was amazing, how you could book your service online through their website. It was also convenient that they are working closely with Avis Rental. When I dropped off my vehicle for repairs, I immediately had no worries on how to get to work the next day. The employees at Acton Ford were amazing, quick, and professional. I had my vehicle back on 5/17/25. Avis drove me back to Acton Ford after I paid and dropped off the car rental.

I took my 2014 Focus ST in because the steering rack broke. I don't like going to car dealers. For…read morerepairs they always seem to overcharge and try to sell unneeded services. I brought my car in this time because my independent mechanic doesn't have the equipment to do this repair. I was pleasantly surprised. The people in the Acton Ford service department were very nice and easy to work with. They answered all my questions. And once I gave the go-ahead they were prompt in doing the work. My one problem with them was the price, specifically the price of the replacement steering rack. They charged me $3K, but I was able to find the exact same thing online for less that $1900. But they wouldn't come down on the price. They swore to me that their markup on their cost is modest. Where did the extra $1100 go? I would go back here in the future for service that I can't get done at my independent garage.

Almost 5 hours for a battery change. Made an appt to be first one in. Got there at 7:15. First…read morecustomer there. How could it take 5 hours. I watched my Jeep sit waiting in the garage for hours! Never going back.

After years of bringing our cars to this dealership for oil changes and various service…read moremaintenance, I'm sorry to say the place is a total rip off. Even with a supposed discount coupon for an oil change with tire rotation now costs $150. An estimate for 4 brake pads and rotors quoted over $3000! Who pays this kind of money for maintenance? Ive brought my cars to other top dealerships and had work done for less than 1/2 the cost. This place has no loyalty for returning customers. No incentives asking for reviews. The same job is being completed for $600 elsewhere. The new ownership McGovern is terrible. Even some of the greatest staff is gone. Not recommending to others.

Last Friday I call this company that I was interested in two of their cars. One 1969 Chevelle the…read moreother was a 1968 Chevelle. The problem is that I live in Florida this company is in Hudson Massachusett. I talked with one of their agent Jan, not shore but a British accent. I had asked if they would hold the vehicles until Wednesday at 11 am. They asked me for my number which I gave him. They put me on hold and then ask if they could call me back I said yes within a few minutes I received a call and they said yes. I booked a flight for me and my wife rented a car and hotel. Wednesday at 11 am we were at their place of business no one was there. I kept calling with no reply my wife emailed them. We got a reply from email I posted my phone number. I did get a callback and they said both cars were sold. I explained everything all I got was I was sorry you didn't follow procedure. I had mentioned shouldn't the agent know the procedure. All I got was sorry nothing more. I mentioned I am out $1500.00 again sorry. I go to there website both cars are still listed.

I absolutely love this place and recommend it to everyone who has a beetle. I have a 2000…read moreVolkswagen Beetle. Very few places will work on my car. I was taking my car to East Main Auto because they were close and worked on my car. They had no idea what they were doing and since I am a young girl who knows absolutely nothing about cars they kept replacing parts that didn't need to be replaced just because they were expensive. I paid 1500$+ there and they did not fix anything. The final time I went there they charged me 1000$+ and told me that they can't fix my car. Well, since they didn't fix anything that I needed my car broke one day. My transmission wouldn't change gears and was literally a bomb that was just building pressure and heat. I could only go 25 MPH! I heard about beetle bug from one of my friends and called him up and he took my car. The guy was very nice and read all my lights on my dashboard and told me exactly what was wrong. It was a Friday so I couldn't get my car fixed that night because they were closed on weekends. I left it there until Monday and beetle bug fixed it! It was a mass air flow sensor that needed to be replaced. That sensor fixed my turbo too that the other place claimed to be a break booster. Beetle bug also made sure other things were fixed too so I wouldn't have another problem like that. I also had a problem the other day as well. I was driving home from school and not even 5 minutes down the road my check engine light started blinking. I was freaking out but my dad suggested to try driving it at least to my house. I started driving and 10 seconds later the check engine light started blinking again and a burning rotten egg smell started coming from my car. I had to drive to the closest gas station that would take foreign cars and they told me they won't even read my light for another hour and a half. I called beetle bug and he told me to come in and he will do it right away. He told me if it was something major he wouldn't be able to fix it right then. I drove it there and he read my lights and found out it was just a coil pack. He put it as his first priority and fixed it in less than an hour. I cannot put into words how greatful I am for this place and I hope everyone goes to him. This place is my savior

My 2004 Golf was overheating at highway speeds. I searched for a good, local repair shop in my…read morearea using Yelp, which I've been using successfully for a couple of years but mostly to find restaurants. I found Beetle Bug III, specializing in VW with a single but glowing review from Jan L. On the strength of that review I took my car there for diagnosis and repair; I'm very glad I did. Tad listened to my description of the problem, asked some good questions then said that he suspected the plastic water pump impeller had broken. I asked him to check the brakes while he had the car. He called me later to confirm that was the problem. The repair was done and he called when the car was ready. When I picked up the car, he showed me the damaged impeller, he explained my brakes had about 5000 miles left on them and also pointed out that my front tires would need to be replaced soon. He concluded the transaction by stating that their work was guaranteed. Tad and his brother run an excellent shop; I highly recommend them. Tad does it again! The timing belt broke as I was driving to work on Friday morning. I called Tad and explained the problem, he was concerned that one of the systems powered by the belt might have seized to cause the failure and that it might be more than just a problem with the belt. I took my car to him after work on Friday expecting to have to leave it for a few days. When I arrived he came right out to look at the car; he took out the broken belt and checked all the pulleys, none appeared to be seized. He walked away saying he was going to see if he had a replacement belt in stock. He came back a few minutes later with a new belt in hand and some tools and proceeded to install it. A short time later he was done! It was the first time I had had my car repaired while I waited.

I needed tires and brakes, so I chose Hogan Tire--here's how it went:…read more I visited the Hogan Tire website, entered some basic information, and got a quick reply. I spoke with Leo on the phone and was pleasantly surprised by his friendliness, professionalism, and knowledge. I dropped off my car and not long after, received a call with a detailed plan of action and a quote--right in line with what I expected after speaking with Leo. When I came to pick up the car, the staff even stayed late to make sure my alignment was perfect. Great service all around. I even scheduled some future maintenance while I was there. They've definitely earned my business!

I brought my car in for a complimentary inspection and provided a list of things for the tech to…read morereview. Dropped it off on a Friday for a Saturday appointment. My car sat there until 1pm. No phone call, email or text. I come in and the guy at the desk said sorry we've been busy. They close at 2.... My car had a 10-15 minute look over. Said I had an exhaust leak, which I don't. Said I needed a cabin air filter.... Which was replaced two weeks earlier. How did you check the cabin and air filter if you had the car up on a lift? You said I needed new front brakes - they're at 5mm not 3mm. How can you measure the brakes if you didn't take the tires off??? They said I needed a laundry list and I walked out and said no thanks.