Residence - cleaning oriental rugs and heavily soiled carpet. OMA Professional provides experienced and quality service. The value is competitive but the result exceeds the cost. Commercial - my church. The banquet hall carpet had been soiled over time with spillage that had become embedded, spots, etc. Several "professional" carpet cleaners had tried and said the carpet could be cleaned to our satisfaction. In comes OMA Professional and did what the naysayers said couldn't be and perform the services with grace and courtesy after having been told the carpet could be satisfactorily cleaned. Recommend OMA and will schedule within the next few weeks for cleaning the oriental carpets and the carpet in the home office which now has a coffee stain which I have no doubt will be removed. read more

I have seen Mike's work many times. From start to finish. I can always notice the difference even before it's completely dry. Also everything is eco-friendly. That's huge for someone who has pets. I would not use anyone else. Always professional, very easy to make an appointment, quick response and very prompt. I would happily pay for this service. As said before, unless you actually see someone's carpet in person you will have no idea how dirty it truly is. read more

We used to live in Phoenix and have been having carpet shampooed for years now, for our own home as well as for rental properties that we had owned. I dare say OMA has been one of the BEST company I have hired. Professional, affordable and the owner, Mike Akins, is friendly, honest and professional. I originally called him out to clean the basement carpet after sewage water from a plumbing emergency had soaked the carpet. His pricing was so good that I ended up having him do most of the house. Then Mike surprised me and went over and above the space that we had previously agreed on! Amazing work ethics! And now that basement carpet looks like new and no longer smells, and there are those hallmark clean carpet streak marks all over. Thank you, Mike! You will have a repeat customer in me for all my carpet shampooing needs. P.S. But don't buy the Yelp voucher as Mike said they have been trying to take that off their listing for a long time, to no avail. In other words, OMA does not honor that Yelp voucher. I will need to get a refund back from Yelp or my credit card. read more

THEY DESERVE A ZERO!!!! This has to be one of the most UNPROFESSIONAL businesses that I have ever tried to use. For a business owner you should never hang up on a person. He had the audacity to catch an attitude with my wife and then myself. I would WARN anyone using this service. If this was a REAL business I would recommend they remove him from any type of leadership because they would lose customers, like they just did, going forward. I've only written a post one time before but I could not go without letting others what they might have to encounter. I even had to contact Amazon. read more

I have had my carpet and a chairs cleaned before by Mike. Very talkative guy but nonetheless he does good work. When I contacted him recently. The plan was for him to clean my entire home. When I called to book the appointment he was rambling on about him being booked for the next three weeks and If black people don't act right he will "charge them like he charges the crackers". Proceeds to laugh and talk about the money he was making. Basically alluding that his clientele was up. So I let it slide and didn't address it because that was not my fight. I just wanted my carpet cleaned. So we agreed to July 2 at 10am. Today July 1,2020. Mike calls me after9pm. Apologizes for calling so late and proceeds to ask to change my appointment time. I am an accommodating person. So I said "I just have to leave by 2:30. And I don't want you to have to rush". Then his tone changes he abruptly cuts me off and said I don't need to hear all that either you are available or your not. He further stated he has 8am available. I said that's fine. He was so busy talking over me loudly and aggressively I don't think he heard me. Mike proceeds to say I don't care if it's you or the guy at Beechtree. One of you'll is going to have to wait. Because I will charge you'll like I charge these white people." "It don't matter to me". So I address the racism and unwarranted attitude this time. I said Mike I have talked to you plenty of times before where is all this energy coming from? He was defensive, argumentative, yelling, rambling and talking over me to the point he was yelling. I didn't have a problem with him starting my home at 8am or 12:30 pm. It's was his delivery and disrespectful tone. I did not yell, raise my voice or say anything disrespectful to him. I was shocked he was coming off on me this way. The last straw was when Mike stated "either you want it or not I'm not worried about your money". Again emphasizing that he has white clients that he will charge more. So he is not worried about my black money. I hung the phone up. I will not argue with a contractor or beg anyone to take my money. Customer service is everything to me. Especially when I pride myself on being a respectful person. So please read below the following text messages he sent me. 1. 9:08pm Mike calls me back -I do not answer. 2. 9:09pm Mike proceeds to text me "You weak". 3. 9:10pm. Mike texts again"Bama Ass". This is 4 documented incidents of Mike repeatedly contacting me and being disrespectful.I can handle this different ways because Mike broke the law. According to the State of Maryland Criminal Law Code Mike with OMA Professional Cleaning Technicians broke the following laws: Misuse of telephone, covered by state code § 3-804 and Please refer to Harassment, covered by state code § 3-803. I will follow up accordingly tomorrow and also contact the Better Business Bureau. Maybe Mike will be more thoughtful when he decides to be absolutely disrespectful for no reason. read more

OMA Professional Cleaning Technicians - Horrible Customer service. - Carpet Cleaning Near Me - Lanham, Maryland

See all

Mike was extremely professional and he provided amazing service when cleaning my home's HVAC system. I was given his information by another reputable business and I have to say that I'm happy that I contacted OMA. I'll be using this company for future cleaning services for sure. read more

Why OMA Professional? 1) Affordable - priced at least 15% lower than other carpet cleaning companies that I called (check Yelp or Angie's List for more discounts) 2) Accommodating - they were able to fit in the cleaning appointment exactly when I needed it 3) Friendly - Mike was super easy to talk to and made me feel comfortable about the whole process 4) Timely - arrived on time at my place 5) Delivery - carpet was fluffy (albeit a bit wet from the steam) and super clean after Mike was done with it What are you waiting for?? Give Mike a call! :) read more

Used OMA in the past for carpet cleaning on a number of occasions. During this particular time, I was very disappointed in Mike's service with cleaning the carpet as well as the customer service he provided. I had to call Mike back to clean my carpet in my basement as well as the stairs. Mike was not professional with his response when I made an appointment with him. I will no longer be using his services. Very unfortunate as I tried to give him a chance to correct his initial cleaning. The scary part is when I told him I would not be using his services any longer, he sent me a nasty text message. He is very unprofessional. In the past I thought he was to talkative for OK work, but I always try to support minority businesses, but this business is/was a disappointment. If I could, I would have given him a 0 read more

I was impressed how quickly they came (same day)! I had just moved in and he came that evening, which was nice to have it done with. There are a lot of options available which makes it a bit confusing. But, I didn't need anything "fancy". read more

My $100 dryer vent cleaning ended up costing us over $2k. The vent wasn't completely cleaned, which led to condensation in the vent, which led to a ceiling leak, which led to a hole cut in the ceiling to identify the leak, which led to another company COMPLETELY cleaning the vent, which led to a drywall/ceiling repair and paint. I took the recommendation for this company from my community Facebook page. Never again. My recommendation, steer clear. read more

I was looking for a good carpet cleaning company, so of course I went on yelp to look for the best one. I narrowed my search down to 2 companies and got a quote from both of them. The first company was trying to charge me ~$700 whereas OMA (Mike) was charging me MUCH less! Overall, I'd say the work was quite good. Mike is knowledgeable and friendly, and gave me insight into what he was doing. If you're looking for good carpet cleaning without destroying your wallet, go with OMA. read more

OMA did a fantastic job cleaning the carpets in the apartment I leased. The stairs were a mess and there was a dog soil stain that they had no problem getting out. Everything is like new again! Took about an hour. Very reasonable. I called Mike multiple times throughout the week leading up to my appointment. He answered every time and was very attentive. Great customer service. Highly recommend! read more

OMA Professional Cleaning Technicians - Stairs were a mess beforehand. And there was a stain right outside the kitchen tile. Everything is like brand new for a great price! - Carpet Cleaning Near Me - Lanham, Maryland

Mike was a pleasure to work with! When we spoke on the phone he was nice and professional. He was able to schedule a visit around our schedule, which was convenient. After he did such a great job on the main level of my house, I decided to have him do upstairs as well. He is very efficient with his work, and was in and out on both days in 30mins or less. OMA professional cleaning technicians is the only carpet cleaning company I will use. The reason I say this is because they are professional, affordable, and provide excellent customer service. Thank you Mike for such a great experience!!! read more

First thing in the morning Mike called me prior to coming by to let me know that he was on his and what time I should expect him. When he arrived he was very friendly, talkative and informative. He cleaned both rooms in a timely manner and ensured that all my pet stains were gone. He threw in a few freebies and did not charge me more, despite the fact that I had some pretty deep stains, which was greatly appreciated. He also gave me great tips on how to manage pet stains in the future and what products to use. I will definitely use OMH again and I highly recommend them! read more

The owner came out to do a job related to water and while working bad mouthed the previous carpet cleaner because of spots on the carpet. After his cleaning, the carpet looked worse than before. The only thing redeemable for me was the insurance on the claim paid for his work. Buyer beware! read more

I have literally never been happier with a carpet cleaning service. They were professional, friendly, knowledgable, efficient, and very reasonably priced. They did our entire house for a move out inspection and despite some problem areas that I was worried about before they arrived, we got our entire security deposit back! The deposit refund check in my hand is the testament to the amazing work they did with our carpets. We are so thankful for the quality job that they did and recommend them to anyone in the area. They charged exactly what they quoted over the phone and did not try to add on expensive extras like so many carpet cleaning companies do after they show up. Give them a shot, you will be happy you did! read more

OMA came through for me! Mike was efficient and knowledgeable and I was very impressed with the results on the carpet in my townhouse. Definitely would use them again. read more

The worst experience ever!!!! I made a call and I got an appointment for the week priority and on my time 11:00 am one show up. I call them back in order to receive the information and I was told that the truck of the person who was responsible to clean my carpet got broken. I did not received any calls about that, if something like that happen you need to inform it right away. In addition, they were telling someone will come but they do not know when it may be at 2 or at 3, whey will give me a call!!!! Therefore, I need to spend whole day waiting for them even though I call them a week in advance. I understand that there are some unpredictable situation but when the owner call me, he did not have any solution he just wanted me to wait for a call for a whole day. The only thing he was telling me that the second person is in some other city and that it will take him time to get to me. read more

Fabulous job!! Technicians were professional, friendly and courteous! Their pricing is very affordable and well worth the price. They arrived when they said they would and completed the job very quickly! They explained everything that needed to be done and did it! I would highly recommend OMA Professional Cleaning Technicians....you won't be disappointed!! read more

I needed a move out carpet cleaning and Mike was great! I don't normally write reviews, but I was really stressed about moving and was so thankful about how stress-free and convenient this process was. I was able to get an appointment at the time I needed, he explained everything he was doing, and was so courteous. We had a rust stain and he told me there was a treatment he could do but it would be an extra $18 and it might not work. I agreed to do the treatment and like he guessed, it didn't work, but he told me he wasn't going to charge me for it since he wasn't able to get the stain out. He went above and beyond! read more

Excellent customer service, excellent work. Mike quickly returned my call, was available at my convenience. He actually came by on a Sunday! He and his assistant did a fantastic move out cleaning for much less than I was quoted by other companies. I don't even think my landlord will need to replace the carpets!!! He was also very efficient, the whole cleaning process took a little over a hour for a 2-story home. Give this young business owner a try, you will not be disappointed!!! read more

Mike works extremely hard to get the cleanest carpets available. I bought a voucher to try OMA- and I am hiring him again. How's that!

I manage a portfolio of real estate investment properties. I rely on Mike and his team whenever I turn over a property to a new tenant. He is very personable and professional with explaining things and has very good worth ethics. He will be there on every job with his techs. Though he is in MD, I have not had a problem with him fitting me into his schedule and most of the properties I manage are in VA. They do an excellent job at getting stains out and making the carpets look like "new" at a reasonable price. He runs a small business and tries to pick up every phone call while working at the same time. So, when I call I get greeted by name and not some answering service. Important is the results and someone that has definitely earned my trust! read more

I was looking for carpet cleaners in the area and I found this company so I gave them a call they came in to do a free in home estimate my husband and I were please with the price and set up a appointment for them to come do the services.I have to tell you we are so happy they had excellent customer service and they carpet looked great I would refer them to everyone.My husband is also having them come back next week to detail our cars. read more