Biggest mistake ever; we hired them once and thought it fine; fast forward we moved to a new house…read moreand I wanted the furniture cleaned bc I know when we listed the house people were probably all over the furniture. The suction on the machine so strong fabric and fibers came loose. Arm chairs from Arhaus costing $600 a piece now with loose fabric, a new sofa from Arhaus just 8 months old, 12k loose threads, didn't dry for over a day and chemical smell, color transfer on throw pillows, stain on carpet. Absolutely do not hire this company, they were not apologetic and told me that's just the way it was and former stains popped to the surface, so ludicrous. They wanted to come back out, and do this mess again? No thank you. I just washed the pillow case before they arrived there was no stain before. Bottom line: Don't do it, so annoyed

Used their service to clean my large couch. Service was excellent and staff were very professional…read moreand efficient. Very responsive.

Terrible work. They were supposed to replace a stain in my carpet. They took carpet out of my…read morecloset, then replaced it with a mismatched color, put that where the stain was, and it looks so bad. Now I have two problems where my closet has a different color carpet and the hallway has a big square cut on and patched in. I have to pay more now to get this fixed. I got a full refund minus $85 he charged me for the carpet he put in the closet.

Ty's Carpet Cleaning was recommended to me by a friend. A few weeks from our big move, we noticed…read moresome printer ink and oil that had leaked onto a Berber carpet. I called Ty on a Monday and he was here Tuesday morning. Within an hour he had removed all the stains and cleaned my wool and silk area rug! The price he quoted me was the price I paid. No add ons or extra charges that other carpet cleaners will tack on at the last minute. Best experience. I highly recommend Ty's Carpet Cleaning.

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

I've used Unique Carpet Cleaning regularly since 2019, and they've always been great. Rod and his…read moreteam are reliable, communicative, and upfront if they see any challenges before starting. They work quickly but do a thorough job -- my carpets always look great when they're done. With a busy family and two cats, my carpets really need the extra care, and these guys always deliver. They're a small local business and stay pretty busy, which makes sense given how good they are. I just plan ahead because I'd rather wait for someone I trust to do the job right and for a competitive price. I've even recommended them to my mom, who's particular about her home and who she lets in -- she's been just as happy with their work. Rod's friendly, professional, and clearly takes pride in what he does. I wouldn't hesitate to recommend Unique Carpet Cleaning to anyone!

I try to support minority owned businesses whenever I can. On August 27th of 2025, I hired Unique…read moreCarpet Cleaning Services, LLC to clean three bedrooms, a flight of stairs and hallway and to stretch the carpet in the hallway. Roderick, the owner, and his assistant were in and out of my house in about an hour. After cleaning, the carpet still had stains and an odor. And, the carpet in the hallway was not stretched. When I contacted Roderick about my concerns, He advised me to keep the ceiling fans and the ac running. I did. The odor persisted. He agreed to re-clean the carpet when he came back to stretch the carpet. On September 19th 2025, he re-cleaned the carpet, but midway through, his equipment broke down. He took it outside to work on it and returned to finish the job. However, the carpet still had an odor. Once again, he advised me to keep the ceiling fans and ac running. I did for a week. There was still an odor. So then, instead of him taking responsibility for the carpet not being cleaned properly, he attributed the odor to the padding or worn carpet instead of his cleaning practices and faulty equipment. The carpet was still within its lifespan. And if he felt that the carpet could not be cleaned when he arrived, he should have informed me. He did not say anything. He rushed and did an unprofessional job and did not properly clean the carpet. I left messages on his phone and I contacted him in writing, with no resolution. Then, I contacted the Office of the Attorney General (OAG) who reached out to him on my behalf. He gave them some excuse about some personal issues that he was going through. At this point, the other options include this review, filing a complaint with the BBB or heading to Small Claims Court. Based on my experience, I could not in good conscience recommend this company.

I had my carpets cleaned by GreenHome Carpet Cleaning and they did an excellent job. The staff was…read morevery polite and professional. I could not be happier with the job performed. I would highly recommend this company to everyone!!!!

Was looking for a local cleaning service to assist with my spring cleaning. Washington cleaning…read moreservice was very prompt when it came to responding to my request via yelp and offered a competitive price compared to other cleaning services in the area. They were able to work with my schedule and gave me notice when the technician was in route. Gary was my technician and he was awesome and did a great job. He did wear his mask and kept to social distancing during his visit in addition to being very pleasant and professional. Although I won't know the results until my carpet and couch is dry I feel as though a thorough job was done. So far I am happy with my service and look forward to using Washington Cleaning Services again and recommend to anyone in the area looking for a cleaning service.

The company was quick with a response when I requested a quote and was very detailed with the…read morequestions asked for specific information to give me an accurate quote. To many times I have requested quotes, been given quotes, only to be charged more when the other companies cleaners show up because the company would fail to ask specific information. Washington Cleaning was very competitive and once I committed to them, they ensured that the dates and time were convenient for my schedule. The home cleaning and carpet cleaning team showed up on time and spent a very extensive amount of time on every room up until the the time they left. They even went over certain areas an extra time to ensure that the cleaning was to satisfactory conditions. I would definitely recommend this company to anyone who is looking for move in/move out services from professionals who take pride in their work.

Excellent work. Arrived early. Communicated well and work was done quickly. I'm happy with the…read moreresults

Great work completely took the stains up from my kids and a dogs and they did it quick and cleaned…read moreup nice appreciate the services.

Great communication , great follow through , and excellent prices . This is like my 5th time using…read morethem and I've always been wowed by the final outcome and the attention to detail from the craftsmanship of their contractors to the clean up !!!

I had a water pipe burst in the first floor of my house, water spread everywhere damaging the…read morehardwood floor in my family room and hallway. A friend recommended me Plaza & Bethesda Company, she told me that she was very pleased on the job that they did on her kitchen, living room and dining room area of her house. So I called them and they came promptly and took care of all the damage that this pipe created, removing the old floor, fixing and painting the walls and installing the new floor. Very professional crew, the owner came twice to supervise that the job was done well. I am very please with them. I certainly will use this company for future renovation in my house. Ms. Pardo