Sayed helped me a few years ago when he was with a large insurance company and was highly impressed…read moreby the way you explained the process and products. He used to constantly check in with me. After being with online insurance companies for a very long time, it was a very unique experience. He was always staying on top of my mind. Whenever I needed something I knew he will be there and he was always super prompt in his responses. I was getting terrible service after he left that company with the new agent assigned to me, who never took time to talk to me and was happy with auto-renewals. When I had finally reached out to the agent after 2-3 years, I didn't get any satisfactory response in addition to delayed responses and always voice mail. I really missed talking to the agent who can really understand what I'm looking for and help me. Finally, I reached back to Sayed again, and as always even after 3 years or he still remembers me and was available to talk and provided great options. It was a no-brainer to switch and save some money. More importantly, he provided great advice without any aggressive sales tactics. Just recently I needed some documents for my mortgage and he and his team jumped on it and addressed it within few mins. Normally, I wouldn't write long reviews, but I believe anyone can benefit from an agent who really cares and I would strongly recommend anyone looking for insurance products to try out Sayed even just to learn about the different options available, I'm sure you will not be disappointed.

I am a first time car buyer, so buying an auto insurance was overwhelming. Frank helped me with…read moregetting the right auto insurance for my wife and I. He is very professional, and he really listened to our needs. He got us an affordable and great auto insurance with everything that we've asked for. He is fast and efficient. Thank you very much Frank! You're an angel! I highly recommend Hashimi Insurance Agency. I am a very happy customer.

My wife and I have been shopping around for home and car insurance. We heard about TCS insurance…read moreduring the pandemic and decided to contact them to find out more about their company. We were glad we did and got the help we needed from Rigo. He gave us options on different types of insurance policies. He was knowledgeable on theirs as well us showing us other companies' policies and what would be the better and more suitable insurance for us. He didn't pressure us on trying to get on board with their company, he was very patient, and we felt comfortable asking questions and gave us a peace of mind with his answers. We definitely recommend TCS to anyone interested in car or home insurance, and I'm sure Rigo, along with his colleagues will be more than glad to help you out. Thanks Rigo H. for all your help.

I obtained this broker's contact information through a Google search. My telephone conversation was…read moreunproductive, and the individual who answered the call exhibited unprofessional behavior. Consequently, I will not be utilizing this company's services, and based on my interaction, I cannot place my trust in this company and would not recommend it.

Marcus chaparro was very helpful and handled everything in a timely matter and answered all my…read morequestions.

This place claims to be an insurance company and I find out that they're not. They find you cheap…read moreinsurance through other companies, unfortunate this other insurance companies are fraudulent. When it comes to them paying out claims, these other insurance companies won't answer their phone, stall or find reasons not to pay out. I think Freeway needs to do their homework on these insurance companies before recommending them to their customers

I retired from State Farm after 20 years handling both large property and liability claims, as well…read moreas supervising on the State Farm Catastrophe Response Team. With that background, I am very selective about who I trust to handle my family's insurance needs. I chose Renee as my agent because of her deep knowledge of policies and her ability to guide me toward the best coverage for my family. Over the years, she has gone above and beyond--always willing to take the extra time to answer questions, explain options, and make sure we're fully protected. What sets her apart is the personal service. She doesn't just sell policies; she truly cares about her clients' well-being and peace of mind. Whenever I've needed help, she has been responsive, professional, and genuinely invested in making sure things were handled quickly and correctly. If you're looking for an agent who knows her stuff, provides exceptional service, and truly looks out for her policyholders, I highly recommend Renee for all your insurance needs.

Renee and Monica are the best. They are kind, helpful, and honest. I have been with State Farm for…read moreover 10 years and love how easy it is to have insurance with them. If you want a smooth process with helpful people, choose Renee at State Farm!

Great insurance great customer highly I highly recommend Katie and her team. Customer of hers for…read moremany years.

I highly recommend Katie Brazil and her team (shout out to DeDe!)…read more I come from a long line of State Farm employees (my dad is the famous Howard Wilson) and it's clear that Katie's office knows how to help you. Recently someone hit my car and Katie and team were with me every step of the way. I felt very taken care of. Five stars!

Stroup Insurance Agency is the best that it gets! Nate is very knowledgeable about insurance and he…read moreis not pushy at all. When I called him in need of Car insurance for 2 cars and renters insurance at 4 o'clock on a Friday he had it quoted, and done before 5 that night! I will refer him to anyone who needs insurance!

I've had Nate Stroup as my insurance agent now for over 10 years. He's really good and helpful…read more His advice regarding auto insurance has helped me with my finances. But like I say, "Always get a second opinion."

I have been a customer for home and auto for 15 years. I just tried to talk to a person at the…read morecompany and spent an hour trying to talk to a human. It is the worst customer service I have ever used. It is impossible to navigate the system. It is designed to stop you from ever talking to a human. I am cancelling all my polices with them.

I found her on Yelp and called her up to get an auto insurance quote for my vehicle. (I guess) She…read morenoted down all my details and promised me to follow up with a quote, which she never did even after a week. I tried calling her again multiple times, but she never responded. Adding insult to the injury, I started getting automated emails from Farmers regarding questions about the quote I received and about thanking me for giving them the opportunity to do business with them. Seriously? "You may have questions about the quote you received, so I am here to help. Also we can talk more about exploring discounts available to you and help you find the coverage you want." "Thank you again for giving me the opportunity to earn your business. Have you had the chance to review your quote? If you're not sure about something, just give me a call.I am happy to answer your questions."

Having just turned 31, I wasn't really thinking about life insurance until a friend recommended I…read morelook into it. When I finally decided to shop around for a quote, Farmer's was quoting me about $30 less a month for a comparable package than other agencies, but I still didn't totally understand what I was getting myself into, and decided to call my local agent to clarify some parts of the policy. Lucky for me, that agent was Kulwinder. She was really patient with me as I went through the policy line-by-line and asked her what different things meant. We went through a few rounds of (tediously) revised quotes with questions (a lot of questions, haha) between each round before I finally settled on a plan that worked for me. Even though I called her several times throughout this process, Kulwinder never made me feel like I was taking up too much of her time. She is super warm and patient, and I really enjoyed talking to her. I still hope I won't need or have to use my life insurance policy for a long time, but I do feel comforted knowing that, if anything changes or if I have any more questions, I can email or call Kulwinder to get some clear answers from a friendly face! Thanks, Kulwinder, for being so patient with me!

The person who hit my car has this insurance company and the assigned adjuster did not return our…read morephone calls after the initial week. It's been well over 30 days since we have heard anything from her and our damaged car has yet to be fixed. We have sent emails and left many voicemails for her and did not receive any information until we contacted another adjuster who was only able to give us limited information. This is frustrating and like other comments have said, this company may not be holding their employees accountable for their job. So annoying that we are without a car for over a month now with no word from them. Just wanted to put this review here in case others are going through the same thing or are forced to work with them. UPDATE: We got connected with another adjuster and the manager of our original adjuster and things turned around super quickly. Both were so helpful and quick with their responses and actions. So it seems like a problem with just the assigned adjuster, which we already complained about.

I had a very disappointing experience with this insurance company. Communication was poor, and…read moregetting answers to simple questions took multiple calls and emails. When I needed assistance, representatives were either unavailable and did not return phone calls. When I tried escalating to the appropriate mangers, they did not return calls after repeated attempts. As such my car repairs have been delayed for over 3 weeks now and still not resolved/approved. Customer service is especially important when dealing with insurance, and unfortunately this company fell short of my expectations. Based on my experience, I would not recommend them to others looking for responsive and reliable service.