I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Sharif Crawford is a travel whiz. With only one week before our departure he jumped in…read moreimmediately, reorganized our tentative itinerary for efficiency and easier travel, and systematically lead us through the selection of our accomodations for each island. He respected our modest level of travel, made a few suggestions to improve our experience, pinpointed locations and made the reservations. I will use Sharif for all my future travels. In a few hours working together, we accomplished more than we had in many weeks of research and planning.

This place used to be a pleasure to do business at.not anymore…read more The employee attitude at DMV counter is beyond piss poor. Walk up to the counter and they treat you like they treat their men.rude, unprofessional, knowing they got you by the juevos. As they walk to the printer, with their back toward the counter they make gestures with the others employees sitting there. You would think that as customers you pay their salaries. I'm assuming you never see the same people at the counter 6 months later.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

Available. Worked with me to get basic no frills car insurance that didn't empty the bank accountread more

Candice's team as always super helpful. Jessica in particular was great at handling my bonehead…read morequestions without making me feel like an idiot.

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Thank you very much Angela for following up with my issue and taking care of it…read more I really do appreciate your help. Regards, Kimy

Very disappointing experience -- I strongly recommend looking elsewhere for insurance…read more I had been a State Farm homeowner's insurance customer for many years, and I honestly cannot believe how poorly this situation was handled. Toward the end of last year, I was told that they had tried to contact me multiple times about my homeowners insurance. The problem is that I never received an email, a text message, or any meaningful notice from them. If keeping a customer's policy is important, there should be a real effort to make sure the customer actually receives the notice. My homeowners insurance was eventually canceled. As a result, my mortgage company purchased insurance on my behalf at about four times the price. On top of that, because I no longer had my homeowners policy with State Farm, I also lost the homeowners discount on my auto insurance. In just about six months, what had been roughly $500 in insurance costs turned into about $2,300 in additional expenses because of this situation. What makes me even more angry is the attitude I encountered when I tried to get answers. I was essentially told that the employees are paid by the hour and don't receive commissions, so there was no real incentive for anyone to care whether a customer stayed or left. And that is exactly how it felt -- nobody cared. I have insurance on other properties, and with those policies, my other insurance agents actually call me repeatedly when a renewal or payment is coming up. They make sure I know what is happening and make sure my coverage doesn't lapse. Here, I felt like there was no one responsible for my account. The agent is rarely there, and the people answering the phone seemed to have no ownership of the situation and simply passed the problem around. After being a loyal customer for years, this is extremely disappointing. A good insurance company should be proactive when a customer's coverage is at risk -- especially when a simple phone call could potentially prevent thousands of dollars in unnecessary costs. I would not recommend this agency to anyone. If you are looking for homeowners insurance, I strongly suggest finding an agent who actually takes responsibility for their customers and their policies.

They are very unprofessional and didn't help me to bring down my payment I don't recommend anyone…read moreto have insurance from them or please don't work with this agent Mr.Moody. I have asked and make schedule with him to talk over the phone but he ignored my calls. If I could I would give them zore in rate.

Although I did not get insurance with Anthony, he was friendly and very responsive in getting me an…read moreinitial quote and I appreciated this.

2022 update: I was able to finally switch to Wayne for Home and Earthquake insurance after being…read morestuck with another company for a long time; What a difference it makes to work with someone who is honest, knowledgeable, and responsive! Do yourself a favor and switch your policies to Wayne - no more chasing your insurance agent down for questions / issues, no more wondering if you are getting the best deal or getting fleeced - Wayne is responsive, transparent, and has in every way continued to earn my trust and my business this past almost-decade of working with him. I highly recommend him to anyone and everyone.

After my horrendous experience with Becky Rivers State Farm Insurance (see my review here:…read more http://www.yelp.com/biz/becky-rivers-state-farm-insurance-fremont#hrid:F0GnAY2FoaqC1HKXOQ088A/src:self), Wayne has been the light at the end of the tunnel. Unlike Becky River's office, Wayne manages all clients himself, so you don't have to deal - frankly speaking - with unqualified staff. Wayne is extremely proactive and reaches out to you. He is open, honest, and something that I'm particularly appreciative of, he has spent a lot of time and energy fixing the complex mess that I inherited from Becky River's office. And one more thing, I'm amazed at Wayne's ability to remember details about your policies when you call him! If you're looking for a State Farm agent in Fremont, definitely give Wayne a try.

Aman and his team are great! My husband has had insurance with him for about 3 yrs and they have…read morebeen great! Always answer my questions within 24 hours through calls or emails. Gina has also been been great, not easy to find this type of customer service these days! Thank you for great service team and look forward in doing business for many years!

Aman has been my insurance agent since 2013, and he is the best! Also Lorena that work for this…read moreoffice as well has been the best! They are the best team! Anytime I had a claim or question they have always been there to help. Their more like friends at this point instead of just my agents. They always try to find the best deals for me and discounts to help make sure my monthly bill is affordable and they tell it straight like it is. Love them!

the Worst service ever,,,,…read more If you go here in the beginning they will be nice and friendly as you do not incur a nice story and take your money ....... do not believe the story of the various discounts and good rates, Mohamed is not an agent, hi is a broker who takes a deposit of $ 260 for himself, which you must pay immediately ,even plus the price of insurance for the car, Mohamed request and activated auto payment ,and every month charge different amount from your bank account ..... if you try to contact him he does not respond to calls or messages or emails very arrogant broker who ignored clients

I've been doing business with Green Peak insurance since 2011 when I first moved to Fremont. They…read morewere located very close to where I was living and was a walkin. From day one I was treated by Muhammad and Farez with hospitality and professionalism. Here we are 9 years later I have three car policy's and our homeowners insurance through them now. We live a hundred miles from their location at this point but I still count on them to find me the best deals on my insurance and I honestly can say that I don't think that I could do better anywhere else. Their customer service is impeccable! they're operator Sam has helped me in more ways than you can count and is always willing to go the extra mile to make sure that I'm happy with my service. It's more than a business to me at this point these people are my friends and I feel they really look out for me. Now that they've added a DMV Express to their shop, man! It's like a one stop shop for all your Automotive needs. so if you're trying to beat the lines at DMV or get the best deal on your insurance Green Peak insurance is highly recommended by me.