Their sauce is top tier and unbeatable only reason I didn't give a 5 star review was because they…read moredon't clean their shrimp

I ordered the Ultimate from Lee's Seafood Boil in Cleveland, and it was missing several items I…read morepaid for -- fried calamari, extra sides of eggs, corn, and potatoes. I called to let them know, and the young male cashier who answered the phone acted like I was bothering him. He said he would "go ask the manager what to do," put me on hold, and then hung up on me. When I called back, he hung up again without saying anything. So I drove up there -- even though I didn't really have the time my because fiancé recently had surgery on his leg so I'm taking care of him-- and yet things got even worse. In person, the same cashier cut me off while I was speaking, told me to my face that I was wrong, and said he had already checked the order (which clearly wasn't true). When I tried to explain, he got loud, threw my receipt on the floor, and kept arguing with me in front of other customers. His tone, attitude, and behavior were unbelievably disrespectful and unprofessional. Thankfully, the manager stepped in, stayed calm, and offered to make the missing items for me -- which I appreciated but while speaking with him the cashier would interject with rude, condescending and callous remarks, trying to continue the argument. The cashier placed the bag on the counter and refused to even acknowledge me. He just stared away like I wasn't standing there. The manager saw this too, and ended up moving him to the back room and handing me the food himself. My little sister was also disrespected when she came in to pick up our initial order. He would say "I can't really help you" and would walk away to sit on his phone and put his feet up on the counter. How are you the cashier manning the counter and can't give someone their order?. He gave the same response to another lady as well. We usually go to the Lee's Seafood Boil in Solon. The food is amazing there and the customer service is some of the best I've ever had. While the one on Lee Rd is the exact opposite and they're extremely greasy in comparison. We will never be returning to the Lee Rd location and will forever stick with Lee's In Solon. Manager: 4/5 - respectful, professional, and made it right. Cashier: 0/5 - rude, dishonest, disrespectful, and completely out of line. This was one of the worst customer service experiences I've ever had. No one deserves to be treated like that. I won't be coming back unless serious changes are made -- starting with that cashier.

Chicken was tough. Sauce had no flavor. Took over an hour to receive our food which pressured us…read moreto get to the orchestra on time.

From the department of "things you wouldn't necessarily expect" comes this restaurant tucked into a…read morecorner of One Bratenahl Place, a prestigious condo building in a prestigious part of Cleveland and a favorite place for some of the monied crowd to downsize and retire. The Bistro doesn't look fancy, but it delivers on an interesting and varied menu (from pizzas to osso bucco), nightly specials, an interesting selection of wines...and most of all, fabulous service. We've only ever dined on the less casual bar side, where the team have taken time to know us, and where the traffic of regulars makes for a fun environment to go with the surprisingly good food.

I used to love this place. I always get a pound of shrimp in the shake sauce medium. I haven't had…read moreit in a while and thought it would be nice to stop. I don't know if they were just having a off day but my sauce was this ungodly red color there was hardly any spice or any flavor at all... I was disappointed this time

Fried fish had a terrible aftertaste (old oil?) Place was…read morenearly vacant- bar was like an abandoned pet store with multiple empty tanks. Our waiter seemed surprised he worked there. We asked for silverware (none present) and he asked if we wanted plastic or metal even though we were eating there! You can't make this stuff up - AVOID!

Made a huge order here for Juneteenth. All expectations were met and more. The trays give you so…read moremuch food. I had plenty of leftovers. This is not a sit down place. Be prepared to grab and go. Call ahead. Pro tip: Get the Kraken sauce

My husband and I love seafood. We ordered two crab snack packs and it's plenty of food at a…read morereasonable price. The seafood was fresh and had Non fishy taste. We also got their mac and cheese and it's the biggest size i've seen at a restaurant. The mac and cheese exceeded my expectations as far as take out quality. I recommend you add salt and pepper to really bring out the flavor. Five stars for getting my order correctly and on time the first time I visit. Please continue to behavior. I do recommend and I will return

Came here with my dad for my birthday. This was our second time. Service is always amazing, and the…read moreatmosphere of the restaurant is amazing. They serve $10-$12 dollar drinks (I'm under 21, couldn't review those) and have karaoke nights. The server told us that they play different R&B stations on Pandora as the music. The food was AMAZING! Always is. For appetizers, we ordered the shrimp egg roll and hushpuppies. The shrimp egg roll was about $6 for two of them, and comes with a nice sauce like the one typically served with coconut/butterfly shrimp. I hate egg rolls, but these changed my mind. The hushpuppies were super delicious, perfect consistency. For those unfamiliar, they taste like a cross between cornbread and pancakes. Served with a sauce reminiscent of thousand island dressing. Now, to the best part. The seafood boil!! They offer a variety of combos, but I decided to customize my bag. As a start, it comes with two half-cobs of corn and two potatoes. I ordered a lobster tail ($20), a half pound of Dungeness Crab ($20), head off shrimp ($15, deveined but not peeled) and a side of fried rice (typically would be ordered into the boil, $3.50 for 8oz.) I got the Juicy Special seasoning (which is a mix of ALL their other seasonings) and I highly reccomend. I ordered medium heat level, which might catch your mouth on fire if you aren't used to spice. I love medium personally, but my dad thought the mild level was super hot. Depends on the person. The food was cooked perfectly, and the sauce really solidifies the boil. We ordered strawberry cheesecake to go, for my mom back home who doesn't like seafood. She unfortunately didn't like it, she said the cheesecake texture was unusual and the strawberry syrup wasn't her favorite. I didn't get the chance to try it. In full, the bill was around $145. This includes the tip, egg rolls, hushpuppies, two full seafood boils with a variety of toppings, two soft drinks, and the cheesecake. We always leave with plenty of leftovers and feast on them throughout the following week, so it's honestly more than worth it. Would highly reccomend this spot. Will be coming back plenty of times in the future.

ordered two shrimp pound bags & my friend and I both got sick. My friend said hers tasted weird…read moremine was good but we still both got sick. I only ate one piece of shrimp and corn. Don't go here!!

The food at One Pot was really good and I enjoyed my meal. The flavors were great, and I would…read moredefinitely come back for the food itself. My only complaint was that the service felt very rushed. The restaurant was mostly empty, and it wasn't close to closing time, but our servers seemed eager for us to finish and leave. It made it difficult to relax and enjoy the dining experience at our own pace. Overall, the food was excellent, but I hope the staff can be a little more mindful of letting guests enjoy their meals without feeling hurried.

We went here for their lunch special. $20 per person for all you can eat hot pot. I went over my…read morelunch hour and knew going in that I may be late getting back, but I was pleasantly surprised at how speedy the service was! They did an incredible job and were very attentive. On top of that, the food was just as incredible. It was so fun to try new things. Super cool looking inside the place as well.

This was my first time trying a seafood boil, and the food was absolutely amazing. Everything was…read moreflavorful, juicy, and cooked perfectly -- I truly enjoyed the meal. The ambiance of the restaurant was also great. The space was very cute and created a fun, welcoming atmosphere that made the experience feel special. Unfortunately, our service did not match the quality of the food or environment. Shortly after we were seated, our server (a woman with pink hair) approached our table and asked if we were ready to order even though we had only been there for about two minutes. When we politely asked for a few more minutes, she walked away without offering drinks or assistance with the menu. Throughout the entire meal, she never checked on our table, offered refills, or asked how the food was. Additionally, she spent much of the time on her phone near the front of the restaurant, loudly using inappropriate language that made both my friends and me uncomfortable and making her business, everyone else's. The behavior felt unprofessional and took away from what could have been an excellent overall experience.

This is by far the worst seafood bag I've ever had in my life! Not only was it dry with no taste,…read morebut the noodles were sticky and the broccoli was unseasoned. My daughter had a mussel shells in her bag and she didn't order those. luckily she didn't choke. Will not recommend.

We tried Etna for the first time last night on Valentine's Day and it was absolutely amazing…read more Cleveland's Little Italy has a lot of really great places and ETNA was incredible. We started with a buffalo mozzarella, olive and thick sliced prosciutto appetizer. Absolutely amazing. I had a squid ink pasta special with shrimp and scampi and my wife had their veal. Both were absolutely fantastic. For desert the tiramisu is beyond description. Light, fluffy, incredibly flavorful. This place is LEGIT. Our server was originally from Italy and took great care of us. She was amazing. We visited Italy years ago and this place really brought us back to those amazing memories. We will absolutely be back. Make sure to get a reservation because the dining room is rather small but very nice and cozy.

Overall 9.6/10 My…read morepersonal favorite restaurant in Little Italy. Not in the "Heart" of little Italy as it's on the edge, this restaurant has some of the best food I have had in Cleveland. Ive been here multiple times and it has never disappointed in any aspect. I would also call the restaurant in advance for a reservation. Food: All the food here is amazing. From the roasted duck which had crispy skin and a juicy inside, seasoned to perfection to the amazing seafood risotto that was so filling and fresh. The food just doesn't miss. I have had their sautéed calamari which is wonderful with the bread they give complementary. Everything tastes so fresh and flavorful. The portion size is great and leaves you filled and it comes at respectable prices. Service: Amazing service. The restaurant is on the smaller size so seating is limited, but because of that you pretty much have attentive staff open to helping you at all times. In addition to the restaurant being smaller, the setting is much more intimate as it has dimmed lights and a bar on the side. The staff is kind and very informative of the menu and special too. Overall: I would come here everyday if I could. One or the best restaurants in Cleveland from my experience. I would come here for special occasions/ dates or if you're craving amazing food.