Phenomenal Service, selection, and Value . Extra phenomenal is the proprietor, patient amf Kind…read more... Didn't rush me to make a decision, and trust me it takes me forever to make up my mind! Now, for lovely Laura below, I have two beautiful black cats, named Halle Berry, and Serena because they are so beautiful. I would assume that makes me racist. Narcissist people, such as yourself, find faults in others that they themselves have. It's a way of making their selves feel better, and allegedly look better in the eyes of others.

Well...Jeff has lost 200 dollars from me at minimum…read more.. Jeff--I believe that's the name of the business owner and I were talking about our cats and then he suddenly paused...before saying something extremely racist. To be clear, I am white. I believe the hesitation was to consider if it was "safe" to make the joke that he did. The shop is not a large space and I did not want to lose my temper and escalate anything, so I pretended to laugh and told him I needed my relatives' approval before buying anything. Well. I have a lot of racist relatives. They would defend this man. I won't. I will not give him money, theirs, mine, or anyone else's. It's sad to hear a local business owner and operator, otherwise welcoming, kind and polite, talk like that because it undoes his kindness--he's only willing to show it to people who look like he does. It's disturbing because this is not the screaming, overt racism of domestic terrorists and our government of 2026. it's insidious. It's literally in our mom and pop next door local businesses. I'm not going to repeat what he said. Doubtless, he has many excuses for it. I would, sadly, for the sake of his cats, who sound delightful, warn my friends of every color not to give this man an income. There was and is no excuse on this planet for what he said. Please consider that if you shop here, you are supporting his racism.

i have been with Brattleboro family eye care for many years and always had good care and great…read moreservice until recently. but now the attitudes i got from at least one of their workers over billing was more then i could stand i would not ever recommend these pepole now or in the future

As a current patient- Trying to schedule an appointment for blurry vision which is certainly…read moreserious and may indicate cataracts or worse, the next available appointment is JULY 2026! I could be blind by then! I have scheduled an appointment at another eye doctor for tomorrow who clearly appreciates the urgency and seriousness of this

It used to be good but now it's all about creating extra hurdles and visits. The providers are…read moregood but the set up is not designed for ease for patients.

Last 3 visits, I was not able to bring my glasses home as the lenses were not lined up right. Had…read moreto look into the lower right corner to see up ahead of me for both lenses. The reason was always the same.....my exam was done on a different time of day then when I picked them up. Never had an issue before the other doctor retired.

I could really use some good luck today…read more First, they requested a referral from my PCP without even asking me. I have vision insurance, and I specifically told them I wanted that used. Instead, they billed my health insurance anyway. Second, they dilated my eyes again, even though they had done it just a few months earlier. It didn't seem necessary, and it felt like another way to bill my health insurance instead of my vision plan. Then, when it came time to fit my progressive lenses, the machine they normally use wasn't working. Instead of taking proper measurements, the employee just estimated everything by sight. I usually wait about four weeks for my glasses, but these came in after only one week, which immediately made me wonder if something was wrong. As soon as I put them on, I knew they weren't right. I tried wearing them for two days, hoping my eyes just needed time to adjust, but they don't. My vision is cloudy, and the glare and reflections are so bad you can barely see my eyes through the lenses. I have an appointment today so they can "see what they can do." I'm really stressed and hoping they make this right. Wish me luck!

The staff is always so welcoming and friendly. It's a great experience whenever I have to go in…read more The text message service is a great way to communicate with the Vision Center if you don't have time to sit on the phone. Even with moving I'd never stop going!

Tom has always been incredibly helpful to me when I needed a new pair of glasses or contacts. More…read moreimportantly, he was very compassionate and helpful when I had to get emergency care for my eyes for a variety of reasons. He's compassionate, kind and knowledgeable and I would not hesitate to recommend him.

The best service in eye-care, anywhere…read more This little shop has an amazing collection of different frames, contacts, and they also provide eye exams. Whether you're looking for a new look, or need to get a check up, this is your one stop shop. I've been coming here since I was young and I don't like to go anywhere else, although I have. I always make the trip here when possible because of the amazing service and care I've received. Tom is super friendly, knowledgeable, and helpful. You can take your time in deciding what frame is for you, and Tom will always help you make the best choice. He's always willing to help the local community, and has been in business for over 30 years! He's charismatic and knows how to talk to anyone, younger or elder. If you need an exam, glasses, contacts, or even a chat about possibilities, this is the best place for your eye needs!

If you value your eyeball health, this is the place for you. I've been wearing glasses for 57 of…read moremy 60 years and I don't remember ever having such a comprehensive and thorough evaluation. This may not be for everybody. If all you want is to update your prescription, you could go to Costco and have a tech run a few tests in 15 minutes. My initial visit at Northampton Vision Specialists took over two hours - it was the real deal. (They even checked my color vision!) Do NOT confuse this business with Eye Physicians of Northampton, where I used to go, until they forgot what customer service was. Northampton Vision Specialists is an established business, with real eye doctors and skilled and friendly personnel. It is also situated in a converted old house, which really adds some charm you don't often seen at a medical facility. Take care of your eyeballs - at Northampton Vision Specialists.

outstanding service and treartment in every way possible. the best eye and vision care i have ever…read morehad.

Excellent service value & selection. Skilled optician. Will adjust angle of glasses; knew when…read moresomething was off when I didn't.

Biggest selection of quality frames in the area! Lenny provides excellent service and is extremely…read moreknowledgeable. He has an onsite optometrist so you can make an appointment or walk in most days! I highly recommend!!

Very friendly service. Would highly recommend. Visiting NH and needed glasses adjusted.read more

I have macular degeneration and Dr. Reed has referred me to a specialist for treatment. I…read moreperiodically have my exams done with Dr. Reed. She has been thorough throughout the exams and has spent enough time with me to answer all my questions and concerns.