My wife went to this spa and came back very happy!…read more It saves me the trouble of doing finding time to do it myself The results are very good, relaxed wife is a relaxed life

Let me start off by saying... I just realized some of the pictures uploaded by the business a month…read moreago must be AI because that is NOT what the actual establishment looks like LOL, shame on me for not noticing prior. I literally decided to give this place a call because of those pictures so now I feel tricked lol. However, my husband and I were on a time crunch because we had to get back home to our babies but wanted to really have a self care day which also happened to be on a holiday. With that said, there weren't many options that were open and or available for the time we needed. We called and were easily scheduled for an appointment with our requests of both female masseuses for a 2 hour couple massage. I've had bad experiences at Asian spots where the men always smelled like cigarettes so I try to avoid it when I can. I got a lil PTSD when we pulled in to the parking lot too because that's all I smelled. Keep in mind the parking lot for this business is fairly small so you may have to find street parking. Another thing that made me apprehensive was the bathroom. It was giving run down, there was no toilet paper holder and the paper towel dispenser was either out of batter or broken? So I honestly wasn't expecting much of the rooms. My husband loved his massage by Grace and I had Kelly. First thought, OKAY with the heated beds! I've ever been to an Asian spot with the heated beds and it was definitely a nice touch! They also had a cute lil electric fire place in the room. As for the massage... Initially, I thought she wasn't going to be applying enough pressure. I came in with so much upper back pain I also kept thinking she wasn't hitting the right spots. Because we had a 2 hour appointment (for the first time) the max we usually get is MAYBE 90 mins; I felt like there was a point where she was kind of BSing the massage. It felt more like she was kind of stroking/petting my back lol. But when she went IN I was pleasantly surprised. She hit a lot of pressure points I didn't even know I had/needed and she didn't just go 0-100 she really took her time to apply pressure so my body had time to respond. I've been to many deep massages that feel ok during the appointment but then make me feel so sore or bruised after. I appreciate how both ladies asked if we were comfortable throughout the massage and when I mentioned I felt like I needed more on 1 side than the other she addressed it. I will say though, I don't remember her ever really touching my shoulders. I'm not sure if that is because my husband circled my upper and lower back as a focus? Regardless, I left relaxed and happy that I left with less pain than I came in with. Can't wait to come back for another! I also plan on gifting a massage to my mom & sis since it's their birthday month!

I've been coming to this place for a few years and it is always amazing! For Mother's Day weekend I…read morewas able to have Alice as my masseur and she is amazing! I tell everyone I know about this place all the time

Great body massage, helping with neck and leg pains ; definitely recommend (Linda) ; very…read morereasonable prices

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

I've come here every 2 weeks while I've been pregnant and getting lymphatic drainage massages. The…read morebest thing I've ever done was come here. Everyone has been outstanding. Zero complaints. They have helped me successfully by reducing my numb arm/nerve issues by almost 100 percent. I've tried one male on a chair, and 3 females, mercy, Nancy, and carrie. My husband and I will be forever customers now. We both love massages and he's on board with me about this place.

The massage itself was okay, but I was disappointed overall. I spent a lot of time reading reviews…read moreabout this place because I appreciated the honest feedback about the masseuses. Based on those reviews, I carefully selected the masseuse I thought would work best for my shoulder tension and knots. Unfortunately, I did not get the person I originally booked, and no one informed me of the change beforehand. The same thing happened to my friend as well. Additionally, during the check-in process, the front desk never gave me a card or questionnaire to fill out regarding the focus areas for my massage. Since this was both my friend's and my first experience here, I expected better communication and a more thorough process. Instead, the experience left me disappointed and a bit shaken. Another awkward part of the experience was the checkout process. At the end of the session, they wait for you at the front desk expecting a tip. Of course I planned to tip, but the pressure and expectation made the experience uncomfortable. One especially odd part of the Signature Massage was that the masseuse inserted her fingers into both of my ear canals without warning. I was completely caught off guard and really disliked that part of the service.

Love this cute spot and have been going here for years. The woman at the front desk is so welcoming…read moreand goes out of her way to accommodate my schedule- even when I'm a walk-in. Every masseuse I've had has been great. The only issue I've had is a language barrier when I try to tell them what areas I'd like to focus on during my massage.

I went last weekend on a whim. The lady who massaged me had sharp nails and made me bleed. At the…read moreend she rubbed my belly and told me I need to lose weight. Solid no.

Ok, as for language barriers- typically I do not have issues with my masseuses because I can speak…read moreChinese. This is no exception. This is still one of the cheapest places for reflexology in the area. They do have cash pricing so use that. I just get the 30 minute foot/30 minute body, which is in a communal massage area. It's ok for me. I'm not complaining since this is usually how reflexology places work and you're fully clothed. I usually have good experiences here. Usually I have a male massage me, and they tend to be super heavy handed, just the way I like it. There was a massage I got once that I felt was on the really light side on the foot part, but once we got to my hips and glutes, definitely didn't know I had some tightness there. As for tipping, I haven't really experienced issues myself, but I did hear them kinda judge on tips when the customer was gone in Chinese. Mainly asking how much she got and said the number. I would say it's better than getting a pedicure, so I much rather spend $55 on a foot massage (cash price in June 2026) than a pedicure.

First time here, I was taken to a large shared room with 10+ beds, just be aware this isn't a…read moreprivate setting. The lighting and music were nice, but a ticking clock next to me made it hard to relax. During the service, multiple staff rotated in and out, I had three different people massaging me. The massage felt too rough and overall chaotic rather than calming. I was asked to pay before the service, and when I tipped 15% at the end, the therapist seemed disappointed. Everyone was very nice, but the experience was not relaxing and left me disappointed.

Excellent service. Just the right amount of pressure. She was extremely attentive to sore areas…read more I will return soon.

BEWARE! I was in the shopping center and was planning to get a massage today at another business,…read morebut I saw Grand Opening so I figured why not try this place out. I paid for 1 hour $70 (cash) and they make you pay BEFORE service. My massage was 40 min, but really 35 because the lady giving me my massage stepped out for 5 min trying to help a customer who walked in. Which I would have been fine with if she was mindful and not let that run on my massage time. When my massage was done I asked if my massage was 30 min or 60 min. She said 60 and I said it was only 40 min (I wasn't even going to bother mentioning the 5 min). She shrugged her shoulders and said next time don't come when busy. Mind you, when I got there they NEVER mentioned that they were busy and were more than happy to take my money. Then I thought she asked if I wanted tea, but she was asking for a tip. I said I paid for an hour, in cash, how much is 40 min? Her body language said forget it and proceeded to walk me out. I don't know how long this place has been open... but this was not the best experience, nor the best experience for a grand opening. I want others to beware. If you choose to come here I hope your experience will be better than mine.

My wife and I have both come to Oksana for massages. Oksana has a fantastic intuition for treatment…read moreand we also leave feeling great. Recently we both visited after walking through a very difficult, emotional time. Oksana's treatment relaxed us, worked out accumulated pain points and lymphatic baggage we needed sorted. We can recommend her services enough.

Reasonably priced, very good massage. Oksana was easy to…read moreschedule an appointment with via email and text (text preferred). Her studio is inside Skinsations on the second floor of the building and the room is very calm, comfortable, and clean. Her pre-massage discussion and evaluation was thorough and the massage itself was relaxing and well done. There is metered street parking all around the building, but it can get a bit crowded there sometimes.