I'm new to this area and they treated me very well. Great customer service with lots of options…read more Would highly recommend if you're looking for cheap prices.

WORST customer service EVER!!!! I have come here quite a few times and have spend tons of money…read morehere and enjoyed it. But the way i was just treated when I walked through their door, was disgustingly unprofessional. I will never be coming here again. i pulled up to this smoke shop so I could buy a battery real quick. I spent FIVE minutes in my car counting money. When I walked in, I was greeted by Bryce, who is the manager. He immediately turned me away and accused me of doing drugs in the front of the store. Which i have NEVER done. I don't even do drugs. He claimed that he had security footage of me but when i asked for proof to roll back the tape, he flat out refused and told me to get out. I am completely BAFFLED. I have never been treated with such disrespect from a stranger. Bryce, needs to be fired immediately. 0/10 stars

Great 24 hr shop for all festivities. Excellent selection and knowledgeable staff. Ask for Jeremy!…read more Cigar lovers stop by and visit the humidor.

Jeremy was amazing!! We needed some late night accessory replacements after relocation to PH and…read morefound this place on Yelp. Will definitely visit again.

They have some good employees. How come the one that opens on Sunday isn't fired yet? How can you…read morekeep an employee that's regularly 30+ minutes late. I waited about 10 mins today. I am sick and tired of them putting the same person on mornings on sundays if they cannot open

Has a wide range of many different products. Pretty good price on lost Mary's. Thanks for staying…read morestocked up with merch

First off, I'd like to say from a personal perspective, that If I could give more than five stars i…read morewould but I can't cuz it is what it is. The service I have always receive/received has always been the upmost quality when it comes to respect and superb southwestern hospitality. I would absolutely recommend this well organized comfort to anyone willing to have a great time. I have always been amazed at the massive range of smokers delight Novelties. The selection is endless and will immediately have anyone comfortable as they enter. And if you don't know or understand something, the owner Dave and Angie will always help you out with each question you may have. Personally, I've never seen either of them to not succeed in finding out all answers to your stumped questions. They truly are godsends. The prices are honestly the cheapest I've found yet. Keep up the great work you two. Oh and P.S. Yes, the place is actually haunted. I've personally seen proof myself. But no worries, it's friendly. Just like all the spookiest Novelties fam. 420

I was driving down the street and my torch lighter went out. I saw the sign for the Spooky's and I…read moreturned in the parking lot. I proceeded to go and buy a new torch lighter but the woman behind the counter suggested that she have a look at it to see if she could fix it. Well it took almost 5 minutes but she repaired the torch and had the biggest smile on her face. She really loves helping people. I ended up going back there every time I am in the vicinity. Please don't hesitate to check out the smoke shop at Gilbert & University but also check out the outstanding customer service that we all deserve.

First of all, I'm a relative noob. & a hot mess but I certainly didn't feel that way walking in…read more Liz was extremely friendly & knowledgeable. She listened to my whining, didn't offer me crackers to go with it & was able to get my vape needs sorted out. That is exactly what you want from customer service. While I was the only one in there, aside from Liz, she made me feel at ease & important. I would hire her in a hot minute! But in lieu of that, she has made me a customer for life.

Update: I've returned here several times & consistently this is one of the best vendors! They…read morealways have ALL product in stock. The options are endless. They have the most current & so much of a variety it's almost overwhelming! The prices can't be beat. I do end up paying less here than other entities, and they also have a reward point program. I love their upgraded technology being put to use- payment & receipts are a convenient breeze. The best part about this shop: absolutely every one of the employees are a total pleasure! They immediately greet you, offer to help find exactly what you're looking for. If you are undecided or have questions- they're more than willing to listen & assist! I really appreciated being asked to see the specific device I am using to perfectly match the part I was seeking. And, their suggestions from personal preference or knowledge are gladly welcome. It's always a quick & easy visit- I always leave with exactly what I needed (plus some when I get turned on to suggestions). The store is always clean & well organized- and the hours of operation are super convenient. This is by far my favorite & go-to! I highly recommend for anything related to vape, glass pieces, CBD & accessories. They know what they are doing & they're doing it right! The prices, selection & customer service are top notch.

LOVE this shop they have a few two for deals in the store and they're also expanding they have all…read moremy favorite Geekbar flavors and my ABSOLUTE die for camo hemp raps I love them and the owner and the girl Hailey that works here she's so kind and everyone is so helpful they also have a huge selection of glass and and tor

Called this place for some personal questions. Customer service was great the dude over the phone…read morewas very helpful. Got my questions answered

Went in and asked for a low nicotine vape, the girl working verified with her coworker that the…read moreones she pointed to were correct, which I appreciated. They had a great selection and reasonable price. They let me test it before leaving too which was cool.

Their supplier which I'm assuming is a wholesaler like sunset sold them a broken torch which in…read moreturn they sold me. I wasn't given a receipt and now I'm out of $20 because the girl who works there is pretty lazy and doesn't want to help at all. Will not return

Bought a vape here yesterday. Vape was defective. Called the store to replace since it still is…read morefull but the shop said that it can't be exchanged. The shop on Priest has much better customer service- go there!

Adam really takes care of my vaping needs. He and his employee are very friendly and knowledgeable!…read more Kent