Person working tonight referred to me as a broke bitch cuz I used 2 payment methods, also had a…read moreparking lot of customers waiting for him in parking lot while he got food. Not a good look and terrible customer experience

large selection of glass and many other items. trinity was very helpful, answering questions i had…read moreand giving suggestions for what i was looking for

The discount is very generous and the clerk is very polite. I will come again. The price of glass…read moreis the cheapest. Besides, there is a cigar room here.

I absolutely love coming to this smoke shop! It's always so clean, the employees are always super…read morenice and I'm always in and out! I love their prices and that they are open late! I give 5 stars!! 10/10!

This is the only place in the Valley I trust as my one stop shop when I need to buy a new vape,…read morepick up pods or buy juice as the staff is always top notch, knowledgeable and friendly and the selection of fine juice as well as sale options is unbeatable! I've been a loyal customer since I first switched to vaping back in 2018 and regardless if I'm in Tempe or if I have to wait to fly back Ohio or Vegas I always make sure to stock up at HQ before and after traveling as no place I've seen in Arizona, Ohio, Nevada, California or South Carolina has been able to hold a candle to the service, selection and knowledge I've come to rely on as an HQ customer!

Horrible customer service. Spent $400 on a puffco peak, get home and it's bricked an hour later and…read morethey tell me to contact puffco. DO NOT buy anything expensive from this place.

Bob and his staff are always top of the line. Has some of the most unique products on the market…read more Location is perfect and centrally located! Everything you need can definitely be found at Bob's. Highly recommended!!

I am a salesman by trade, so I never have too much interest with bartering, I would prefer to get…read moreto the bottom line and make the exchange. That being said, when I walked into Bob's looking for a box mod and was met with a slightly aggressive Eddie who seemed to have no time for questions, and got defensive when I asked him about his pricing, I was caught off guard and felt a bit put off. I found Eddie was argumentative with myself and my wife who were both very disinterested in haggling over x or y. I don't doubt that he cared about our business, and the shop's prices are fair, but his attitude with me was a deal breaker, and I don't intend on returning. Certainly more professional and better customer service at other spots around Tempe. Update: Eddie reached out to me via "compliment" here on Yelp (for being "funny"), putting the blame on my wife's shoulders for our bad experience. True entrepreneurship is based on having complete personal accountability for the good and the bad. I fee like the age old cliche rings true "the customer is always right". Maybe if Eddie focused more on providing quality customer service and less on defending his name from constructive criticism (welcome to business ownership), the business might (eh) be worth visiting.

Call to get some personal questions answered person over the phone was helpful. Got my questions…read moreanswered.

What a joke of a Smoke Shop the manager here will do nothing but waste your time. Their prices are…read moreLudacris considering how much they get the box of vape for and how much they sell each individual one and the owner is just a degenerate that waste people time

This is the best vape shop I've encountered in Arizona so far. Service was absolutely phenomenal…read more As soon as we entered the shop, we felt so welcomed and Mo answered all of our questions with patience. He was giving us recommendations and showing us what were the newest products. Shoutout to Mo! Thank you for being so welcoming. Love from California! 11/10 would recommend!!

Absolutely love this place. The staff are very friendly and knowledgeable when you've got…read morequestions. I highly recommend you check this shop out :)

Lee is a great guy quality products and he always comes through for the community. He has great…read moreselection of vapes and smoking equipment.

i've been here a lot bought a lot of vapes here, brought one in this week because it kept firing…read moreafter hitting and it was only two days old, since it kept firing it was burnt even with it having over half the juice left. the person working ( who remembered me from two days ago ) couldn't of given less of a shit about it.