1. Omlie William R MD

    1. Omlie William R MD

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    Minneapolis, MN

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    Omlie William R MD

    1.0 (1 review)

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    Twin Cities Orthopedics - Don't wait too long.

    Twin Cities Orthopedics

    2.3(106 reviews)
    1.7 mi

    Continued and consistent care of osteoarthritis conditions. Appointments seem to be reasonably…read moreavailable as needed.

    As well as the surgery went and my recover is going, I cannot say I would recommend anyone to TCO /…read moreExcel for their care. The billing has been very frustrating. I was told I had to pay 7 days in advance, the amount remaining of my deductible / out of pocket expense. I paid the $4000.00 that was required out of my HAS account on 06-01-2026. The problem is this payment was never relayed to Medica. So to Medica, I still had the full amount of remaining out of pocket to meet. I am getting Medica EOBs and bills where I owe payment even though my early payment for the hip surgery brought me to within $100 of my max out of pocket. I now have the challenge of tracking all my other bills, EOBs and payments and then somehow convey those to Medica and to TCO Excel to figure how to get a refund for payments beyond my max out of pocket total. Taxes may be an issue if it cannot be refunded back into my HAS account (HSA account is tax differed). This is very frustrating. If I could go back, I would not have paid the up front money or would have gone a different route for my hip replacement and not use TCO Excel. I have had disk replacement in my back, the early surgery on my hip, and my wife had a hip replacement at other providers. No prepayment was required for those surgeries and billing was not as confusing or required effort on my part to track my payments.

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    Robert LaPrade, MD, Phd - Dr. Robert LaPrade, MD, PhD, Knee and Sports Medicine Specialist

    Robert LaPrade, MD, Phd

    3.4(5 reviews)
    0.2 mi

    There is no clarity Dr Laprade yes is busy. All his office assistant has to do is answer the…read morequestions instead of sending a robot message over and over. Amanda plays the I'm in charge role i dont have to answer your question sends the same info won't answer your call or answer your question ignore everything. That is rude that's not clarifying. All I was asking was what facility would he do his surgeries because my insurance is complicated. That's the questions I had. If you guys are that busy dont put the website out for the public to research. Nothing against the doctor this 100 percent on Amanda Pena she's a bad office lady. I hope Dr LaPrade gets somebody that's a people person.

    I would give zero stars if I could. I emailed Dr. LaPrade on April 21, and he responded on April 23…read moresaying that he couldn't make a recommendation without examining both me and reviewing the studies. I asked him why he doesn't do MACI anymore, but he wouldn't say why. He emailed me back saying to email his administrator, Amanda Peña, to arrange for him to review my records. I emailed her about getting my records to him, asked what his reasoning is for not doing MACI anymore, and if he would recommend OCA for me. She did not answer any of my questions and just said that he would be happy to review my imaging and records, and that he can't offer a full recommendation without also doing a physical examination. I emailed Amanda on May 18 asking when would be the earliest appointment available, and again, asked what his reasoning is for not doing MACI anymore and if he does OCA. She did not respond. I tried emailing her, calling her, left voicemails, and submitted my questions/request for an appointment on Dr. LaPrade's website and on the TCOMN website. No one ever responded. I didn't know what else to do, so I contacted the records department on June 10. They responded to me on June 16 and said that someone would reach out to me. Christa Johnson, a Patient Advocate, told me that LaPrade wouldn't take on my case. I emailed her back and told her that Dr. LaPrade said he wouldn't make treatment recommendations without examining me and reviewing my reports. I asked her why that changed. I also told her that the last surgeon I saw was the only one out of everyone I've seen who recommended MACI/TTO, so it didn't make sense to continue treatment with him. Furthermore, I wanted to get care locally in MN, and Dr. LaPrade was recommended to me. Christa never responded to my questions or emailed me back. I tried emailing Dr. LaPrade again about getting an appointment ASAP. No one responded. Because of the lack of communication I received, I didn't know what else to do other than to drive to the clinic to schedule an appointment since no one was helping me. The following week I get a voicemail from Paula. She says that Dr. LaPrade is not going to take on my case. I call her back and ask why, but she won't explain. To sum it up, I am beyond frustrated and disappointed with the lack of communication and consideration of Dr. LaPrade and his team. They are disrespectful, neglectful, and it is completely inexcusable for them to treat me the way they did. I spent almost 2 months trying to get an appointment, and in the end, it was a huge waste of my time and energy. And it was a major letdown. I wouldn't recommend him to anyone.

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