I recently finished a cash-out refi with America's Moneyline and had an incredibly smooth and…read morepleasant experience - primarily due to my super awesome loan officer, MICHAEL SAADATI - who I truly can't say enough great things about.
Having refinanced multiple times in the past, I know how stressful, and anxiety-ridden this entire process can be... back-and-forth emails, countless docs, phone calls, credit reports, all the while trying to make a deadline that only seems more impossible by the day.
But fortunately for me, MICHAEL SAADATI was the consummate professional: extremely knowledgeable, very kind, and graciously willing to hold my hand, every step of the way. At no time did I ever feel like Michael was pressuring me, or trying to sell me something that he didn't believe in. In fact, at the very beginning of our correspondence, when rates were less than stellar, Michael suggested that I wait for a better deal rather than commit to something that he knew was less than ideal for me (even at the risk of losing me as a customer).
What I most appreciate about Michael was his consistent responsiveness - even when he was unavailable to talk (and I would call him, often frantically, just about everyday), he would reach out immediately after. He never made me feel underappreciated, or that my business was less than significant, as many loan officers have in the past. On the contrary, Michael was unceasingly patient and understanding. I'm sure Michael deals with many clients simultaneously - as all loan officers do - but he never made me feel that way, not once.
Everytime I spoke to Michael or asked him a question, or even went on about whatever, he recalled exactly the loan in question, and each time I had an inquiry about some minute detail, whether in the Disclosures or elsewhere, Michael would find the right answer for me.
Even when I had a minor glitch with the home appraisal, Michael told me not to worry, that he would absolutely take care of things... like I said before, I can't say enough great things about my man, MICHAEL SAADATI. He's everything you'd want in a loan officer, and more.
If you're looking for great rates from a no-nonsense company, pick AMERICA's MONEYLINE.
And if you want stellar, top-notch, A+++ service, choose MICHAEL SAADATI as your loan officer. A true, legit 5-star professional who truly wants what's best for you.