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    Irvine, CA

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    Tri Pointe Homes

    Tri Pointe Homes

    2.3
    (60 reviews)

    We have lived in our Tri Pointe home for three years now, and unfortunately our experience has been…read moreextremely disappointing. For a brand-new home, the amount of ongoing repairs has been shocking -- and many issues keep happening repeatedly because they were never truly fixed the first time. Here is just a portion of what we have dealt with since move-in: * Multiple fire sprinkler head issues * Garage door malfunction * Shower enclosure leaking -- not once, not twice, but three times in the same bathroom with the same leak, requiring repeated drywall remediation * Plumbing problems, including water seeping through the upstairs hallway ceiling and damaging the dining room below * Roof issues, including ridge tiles needing repair * And most recently, we discovered a side yard water intrusion issue that appears to have existed from day one -- now causing visible moisture damage and foundation concerns. What has made this even more frustrating is the declining level of customer care. In the beginning, the warranty team was willing to help, but after the repairs kept recurring, they became noticeably impatient and unwilling to look deeper into the root causes. Instead of understanding the stress this puts on homeowners, the responses started to feel dismissive -- as if we should simply accept these problems as normal. This is not what you expect when you invest in a new home. A builder should stand behind its work, especially when the same issues keep coming back year after year. Unfortunately, based on our experience, Tri Pointe has not delivered the quality or customer support that homeowners deserve.

    Today I'm fixing the Tri-Point shower. In their infinite wisdom the vendor/contractor embedded or…read morehammered the magnet into the frame in such a way where it cannot be removed. (See picture.) That will require another trip to store to figure out and was not done like my previous Tri-Point home 100 yards away in the same development which I replaced the cheap magnet 5 years back. As well, given my irritation on this I noticed my prev reviews might look like rants, so I included pictures of the cement poured in my front yard that I had to buy a jackhammer to dig it up. Pure lazy and/or poor vendor management. (3 pics) And the gutter pure design flaw that shoots water to painted wood on patio rather than putting 3 feet of gutter and routing it properly. (1 pic). All of which with a little more care would not cause the headaches they are today or will in the future. Nor will Tri-Point do a thing but tell you how wonderful their service is and they are here for you. Clearly negligent design flaws should be handled beyond warranty period. Hopefully you can see this was not some nut on a rant. It has taken a lot of time, effort, some sweat equity or labor and will in the future to correct these issues.

    DYM Builders Group

    DYM Builders Group

    4.8
    (34 reviews)

    At this point, we are "frequent fliers" with DYM, and it's because they've consistently delivered…read more We live in a condo in Costa Mesa, and it was originally built in 1980, and when we first moved in, it certainly looked like a place from the 80s. However, DYM has now done our master bathroom, guest bathroom, kitchen, and windows. The place looks phenomenal! DYM did our bathrooms/windows in 2020, and they did our kitchen in 2022. It's been really great to see their company grow, and while I was worried as they grew we'd see things slip or something (I'm pretty sure we were one of their first ~10 clients in 2020), but that is definitively not the case. They were actually even better in 2022 as they had grown into more of a rhythm/process. There are so many crummy contractors, and we had heard every horror story you can think of. I'm happy to report we have no exciting or scandalous home renovation stories, and I mean that in the best possible way. With DYM, things get done on a schedule and with good quality. There's no "and then they disappeared for a week" or "and then they said another project came up" or "their plumber flooded our home and they said they weren't responsible." They just planned, demoed, adapted the plan (hooray for the inevitable demo day surprises), built, and finished. Wonderfully uneventful every time! While Jade and David are awesome, I also have to give a shout out to their crew. Carlos is a true master at his craft. He picks up on all the details, makes brilliant suggestions, and works crazy efficiently. They crew also does a great job at sectioning off the construction site and cleaning up. Renovations inevitably impact your lifestyle, but they really do everything in their power to limit it. I would trust their crews to do literally anything in our home. The most mind-blowing part is how strongly DYM stands by their work. We had some bathroom tiles get loose almost two years later, and I texted Jade asking for advice (How can I fix this? How much do you think it would cost if I hired someone? Have someone you would recommend?). I wasn't asking for her to fix it - it had been over two years. However, she just went ahead and fixed it with no cost and no questions. Hell, she even got me a birthday cake. Seriously...what contractor does this stuff? It's awesome! The group at DYM is also fantastic at making other contractor recommendations. We had a neighbor spring a leak and damage some of our drywall. We asked Jade for recommendations on someone who could fix it, and they person did a great job at a great price. It's so nice to have a source of information like that. We literally always recommend DYM to our friends whenever they mention they're doing a renovation. The only reason some of our friends have gone with someone else is because the other contractor was cheaper by a few thousand, and I don't think it ever ended up being worth it. The other contractors almost always added way more costs along the way, did a crummy job, or took forever. So you might be reading this review holding two quotes and wondering "Is DYM really worth the extra money?" Trust me - it is worth it and you won't regret it.

    DYM did an amazing job renovating my backyard! Their attention to detail was a breath of fresh air…read moreand the quality of their staff & workers was top notch.

    OC Builders Group

    OC Builders Group

    4.7
    (77 reviews)

    I am so glad I chose OC Builders Group. As a senior female I was terrified to start a kitchen…read moreremodel. I needn't have woried. My team of Gustavo, Jason and Maria took good care of me. They saw to every detail. I am now enjoying my beautiful kitchen that turned into a powder room and refinishing stairs plus the kitchen.

    We recently worked with OC Builders Group, (particularly Sade, Mike, and Casandra) to build a ~323…read moresq. ft. attached ADU, and we couldn't be happier with the results. From the initial planning phases to the final inspection, the entire team was professional, transparent, and incredibly skilled. Maximizing a smaller footprint (around 320+ sq. ft.) requires smart design, and they nailed it. The craftsmanship is excellent, though the project was delayed (primarily because of additional nuanced city requirements), their communication throughout the construction process kept us at ease. Though not everything went smoothly, they appropriately addressed and rectified any issues that popped up during the construction process. If you are looking to build an ADU in the OC area, save yourself the headache and go with this team. We gladly recommend OC Builders to family and friends. We were incredibly satisfied throughout the build process and of course the results are beautiful, and will definitely go with this team again should another project come up. They deliver high-quality work and true professionalism!

    Way To Go Builders, Inc

    Way To Go Builders, Inc

    4.9
    (383 reviews)

    We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

    I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

    Creative Innovation Developers

    Creative Innovation Developers

    5.0
    (101 reviews)

    First time doing a project on this scale. With the terrible economy and housing market, we…read morepurchased an older home that had decades of neglect and ended up having many, many hidden issues. We thought we were in over our heads. Creative Innovation was consulted to do a whole house remodel. From start to finish, they were amazing to deal with. Everything is legit and every single person we dealt with was trustworthy. Thats something hard to find. Every hidden issue we found, they worked with us and were very accommodating. They also have an amazing network of vendors to get what we needed. We now have our forever home. Thank you so much Shlomi, Ozzie and team.

    I got about five bids for my whole-house remodel, and Creative Innovation Developers stood out for…read moretheir great communication and solid references. Their pricing was comparable to others, but the ability to visit their in-progress projects gave me confidence. I'm very very particular, and while no remodel is perfect, Creative worked to bring my vision to life. My advice: plan everything in detail beforehand--or hire a designer. To save costs, I handled all the design myself while working full-time, which was highly stressful. Having everything mapped out helps avoid delays, last-minute changes, or compromising on your vision. Golan and Jordan were fantastic--Golan handled planning and communication, and Jordan ensured everything stayed on track. They always responded to my texts in a reasonable amount of time. Their tile crew was exceptional (I often bumped into them because they worked long hours and weekends to complete my home and were really nice and respectful people), and they tiled nearly my entire house beautifully (we're talking 2000 sq ft of flooring, 3 bathrooms, and a fireplace). I appreciated that Creative didn't nickel and dime me for small changes, and when a gas leak was discovered (due to careless cabinetry work), they fixed it--and more (we found more leaks during the repairs)--without extra charges. Despite delays beyond their control, they completed the full renovation in about six months--from pulling permits to final inspection. Major work included a new kitchen, three bathrooms, tile flooring throughout, interior paint, a new electrical panel, and whole-house LED recessed lighting. Even after the job was done, they returned to fix small issues without hesitation. That kind of follow-up is rare in a world full of disappearing contractors. I would recommend Creative for any remodeling project, big or small.

    Carlyle Capital

    Carlyle Capital

    2.5
    (11 reviews)

    Stay Away from Mark Atalla & Carlyle Capital - Protect Yourself!…read more Do yourself a favor: Google Mark Atalla lawsuits or, better yet, visit the official website of the Federal Trade Commission at FTC.gov and search for his name. I'll let you form your own opinion after reading what he has done. Here's what happened to me: I paid $48,000 upfront based on a Letter of Intent (LOI), with the promise that he would fund our deal by the end of September. Not only did he fail to deliver on that promise, but he also completely ignored 10 emails from me asking for updates and instructions on how to recover my money. Instead, he made outrageous claims that we had committed fraud and that the documents we submitted were somehow "red-flagged." Well, today is November 8th, 2024, and it's been over 45 days since our contract expired. Despite multiple requests, his company has failed to produce any evidence of the supposed "fraudulent documents" or red flags. It's a blatant lie. I even went so far as to show up in person at their office in Irvine with the police, asking, "If I committed fraud, arrest me," and demanding answers on how to get my money back. What did they do? They handed me a Post-It note with the number of their attorney--no documents, no explanation, and I was not arrested. Just a complete refusal to provide any help. Mark Atalla and Carlyle Capital are now forcing me to hire an attorney and pursue legal action just to get my hard-earned money back. I highly recommend reading about how the FTC found him guilty and made him pay over $500,000 in damages. He also has another lawsuit for failing to pay a contractor over $98,000. SMH. Just a very bad business experience overall. I'm not outright calling him a scam artist or criminal, but his lawsuits, the Federal Trade Commission, and my personal experience paint a very ugly picture of this company. I would NOT recommend this company at all. STAY AWAY. SAVE YOURSELF THE TROUBLE.

    We have received better interest rate. Processor helped accelerate approval process. Overall good…read moreexperience. Only thing that % LTV initially agreed didn't happened. I can recommend the lender.

    OmniHome Construction - homedevelopers - Updated July 2026

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