Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Called them last month for a qoute and they were prompt and polite on the fun. But that was the end…read moreof anything good. Received an estimate for a tankless water heater and they were much higher priced than the other two estimates I received from two other companies here on yelp. Then when I looked at there qoute it was also even a cheaper brand unit. I also asked if the technician himself was a licensed plumber and in fact was Not. Only the company was. I'm told that's totally legal here in phoenix. But I feel much more comfortable having an actual licensed plumber working on my water lines and gas lines. I hired the other company on here that sent an actual licensed plumber and they installed a better brand higher end unit

Great company! Javi and Corbin were very professional and explained everything. Javi fixed a…read moreshower spout, sink faucet and a washer/dryer box completed. Jess at the office kept me informed on when they would arrive. Thank you!

No one enjoys having to have a visit from a plumber; but when that visit inevitably comes--on a…read moreSunday--there are multiple leaks--Alan is the plumber you want. I echo all the positive reviews. I will not hesitate to call Alan at Springs Plumbing when the next inevitable leak(s) occur. Many thanks, Alan.

These guys were awesome! They helped me repair some fixtures around my washing machine. Super…read morenice, great pricing. They also came out really quick. 10/10

Very responsive even on the 4th of July. I did not expect a response on the weekend, but was…read morepleasantly surprised they came out, diagnosed quickly and properly, and had my water heater back up and running after getting the right part for it. Both the diagnosis and fix were half an hour tops. Will definitely use again!

jason was 10/10. he was awesome and got my issue fixed very quickly! would highly recommend jasonread more

Always satisfied: professional, experienced, knowledgeable, courteous, and efficient. No need to…read morecall anyone else. I always referral friends and neighbors to Plumbing by Jeff Gill, a family owned business for over 30 years. Ashton Gill is awesome.

I received same day service from this family-owned business. My plumbing issue wasn't complex, but…read moreit was urgent. Jeff came out that same day, explained things to me, and fixed the problem.

We called about a year ago with an issue with our sprinkler system. We made an appointment, they…read morecame out and provided us with a free quote, we had the work started and a rainstorm came through. Despite the rain they completed the job on time, and it was the exact cost of the quote. We have used then numerous times since then, and have had nothing but the greatest service from the nicest people and excellent work. Highly recommend Thanks to the entire team

Our water heater stopped working on Sunday. Was able to make an appointment for Monday. Then had a…read morefamily emergency and had to cancel. Easy enough to make another appointment for the next day. Kosta came out and diagnosed the problem. Had to replace the water heater but luckily he checked and it was still under warranty. Payton came out later that day with a new water heater. He did a great job of removing the old one and installing the new one. He also cleaned up the work area. Friendly and efficient worker.

The service we received was beyond amazing we had the pleasure of having Alfredo Ramirez, Christian…read morePano, and Oscar. They made sure we were in good hands. Always communicated with everything that's was going on or there next steps to insuring us everything was gonna be fixed and done properly for future use, also worked hard every morning or until night until our plumbing problem was fixed. I would recommend them to my friends and family and i can say i value and trust them as a company!

I called them today and they came out within two hours to service my water heater. Alfonso and…read moreAustin were very nice and considerate and good listener s they finished the work less than two hours and were very informative about the work they did. I was shocked when they asked if I had anything else that needed to be done. I believe I received service second to none. Thank you guys so much. woo I have hot water.

I've used Yelp Projects a few times now and I'm always impressed with how helpful it is. This time…read moreI needed help fixing a leak in my home's exterior main water line, and Yelp helped me find a few reliable plumbing companies. I received several responses with quotes, and Desert Water Plumbing and Rooter was the first company to reach out. I contacted them around 5 PM on Wednesday, and they were able to schedule a free estimate for Friday. Dan Burke showed up right on time. He was professional, efficient, and easy to talk to. Like the other companies I spoke with, he recommended repiping as the best solution for the long run. He gave me an estimate for the project and also mentioned that if the office couldn't schedule the repair on Monday, he could stop by to do a quick temporary fix to stop the leak and then come back when they could finish the job. I really appreciated that because I don't like wasting water. The price Dan quoted was also very reasonable compared to the other companies. After thinking it over, I decided to go with Desert Water Plumbing and Rooter and called the office to schedule the appointment. They weren't able to do the repipe on Monday but scheduled it for Tuesday. Dan did come by on Monday to help temporarily stop the leak. Then he and his team came back Tuesday morning and started the project. Everything went smoothly. My house now has a new pipe, no more leaking, and it feels great knowing the issue is fixed. I'm glad I found a plumbing company I can trust.

Called them and they came within a day or so. Family owned. Professional. Showed up on time…read more Patient and experienced service tech and office staff. I would use them again. Fixed the issue i had and the tech didn't mind my many questions. You can tell he was very experienced.