I have known Cheryl and Lynn for many years . They are wonderful, caring , and knowledgeable . They…read morelove animals . They take wonderful care of animals and I highly recommend them. A+++

We've been very happy clients of Prance Around, Germantown Branch and highly recommend them to…read moreanyone in need of pet sitting services. Cheryl and her team of awesome Sitters are caring and attentive to detail. They take great care of our kitty and send us great reports and pics of their visits which give us tremendous peace of mind. We appreciate the ability to schedule services online and Prance Around's careful intake process that ensures safety and confidence for everyone involved, esp our beloved pets!

Highly recommend Paws & Hearts. They take great care of my dog. She loves going there when we are…read moreaway. We always feel so at ease knowing she is safe, treated well and having fun. This is our go to place when we go out of town. The owners are great and responsive. Your dog will be in amazing hands!

From the owner: Paws and Hearts of Germantown At Paws and Hearts, we believe…read moreevery dog deserves more than just care—they deserve a second family. Our home-based boarding and day care service is built on a lifetime of experience and genuine love for animals. With over 30 years of combined hands-on knowledge and professional training, we provide a safe, nurturing environment where tails wag freely and owners enjoy peace of mind. We know trust is paramount. Our clients rely on us when long hours or travel keep them away, confident their companions are in dependable, loving hands. That peace of mind comes from our philosophy: we care for each dog as though it were our own. What sets us apart is not only our personal approach, but also our dedication to community. Through our publication, The Loyal Hearts Ledger, we share stories, insights, and moments that celebrate the deep bond between people and their pets. Whether your dog is here for a day, a week, or longer, they will find comfort, companionship, and joy at Paws and Hearts. Schedule a meet-and-greet today and discover why so many families call us their dog’s favorite home away from home.

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Kind of disappointed. For a few years now, I've had great experiences with this vet office, but…read morenowadays theyre either not communicating well with the staff, or they're purposefully giving me the runaround (I really hope it's the first one). For a long time, I've been able to schedule nail trims for my exotic pet (guinea pig). However, I call today, and am told they don't offer this service, and can do it for cats. Which would be great, had I had a cat. Unfortunately I'll have to look for a different vets office, as small animal care does not seem to be an option for this one .

Staff are like robots - no warmth. Vets have misdiagnosed my pet twice…read more Find another vet !!

Pack Place K9 has been treating my baby boy, Benito, the absolute best. He's a puppy with so much…read moreenergy and very confident in himself, so I needed a place to teach him basic obedience and other areas we were struggling with at home. He has been working closely with Julia (thank you Julia!) who has taught my baby boy so much and she is able to keep up with his crazy energy! After he completed his 3 week new member orientation, Julia patiently demonstrated to us the training to continue doing at home so Benito can enhance his skills. I continue to use their daycare/training service so Benito has the opportunity to continue learning and socialize with other pups. Plus, Benito is always so excited when we walk up to the front door of the facility, and always greets staff with excitement-- which is a definite green flag when putting trust in leaving your fur babies all day somewhere without you there. Pack Place K9 has staff who are very professional and trustworthy.

This is my third dog I have brought to Pack Place K9 for training/agility/daycare. Bentley is a…read morevery active pup at 1.5 years old! As he was a stray, he knew no boundaries. During the new member training sessions, Julia did a fantastic job in curbing this as well as increasing Bentley socialization skills. I loved seeing the many videos/pictures during this period, which kept me informed and showed me Bentley was having a blast! Julia, you are like a dog whisperer! You know what Bentley needs to be able to thrive to be a good and happy pup! Julia reviewed all the training tips with us so we can do the same at home. Bentley even had a little graduation, which was so nice. Everyone at Pack Place K9 works hard to care for and love all the pups! I will continue to keep Bentley here to continue his training and to just have fun with the staff and pups!

So far, so good. I…read morelearned about Pup Scouts Dog Care because I saw it from the window of a nearby gym. Since I was planning to go on an international trip very soon, I decided to stop by and inquire about its boarding services. I thought Henry, the owner, did a wonderful job explaining the ins and outs of Pup Scouts' boarding services during our impromptu meeting. He even provided a quick tour of the facility. While the boarding situation seems pretty standard, I was impressed to learn that it is a cage-/crate-free environment. Prior to booking a stay, the dog must complete 10 hours of of doggy daycare. I was not surprised by this stipulation. However, I was shocked (in a positive way) to learn that the 10 hours of doggy daycare is free. While Pup Scouts is a business, this showed me that they are interested in ensuring that the dog is a good fit rather than just focusing on profits. Online booking makes things pretty easy for reserving a spot. In most cases, I have been able to reserve slots for doggie daycare a few hours before dropping off the dog (e.g., booking in the morning for an afternoon stay). In terms of price, I think Pup Scouts is on par (if not slightly lower) to compared to other places in the area. While I've met only a few members of the staff, both persons were very professional and seemed to really care about working with dogs. During every instance of dropping off and picking up my pup, 1-2 customers would highlight how much they enjoyed working with Pup Scouts.

We have never boarded our sweet girl as she has never been crated and has been with a human for her…read moreentire life. She is well socialized and has a lovely geriatric older fur-sibling with whom she is tightly bonded. We had an unexpected family situation and were sure we would struggle to find the right accommodation for her. She is very affectionate but suffers from a bit of separation anxiety. Pup Scouts was incredible. They ticked all of the boxes - no crates, 24/7 staff supervision, flexible drop off and pick up - like ANY TIME. Henry was so friendly and understanding. From the start - he answered all of my questions at the meet & greet, and did a wonderful job of introducing other dogs to our little one. He was methodical and thoughtful in integrating her into the established "pack". He is incredibly gentle and affectionate and she took to him immediately. All of the staff were incredible. Having a live web-cam to check in on our little fur-baby at any time was so helpful in keeping our spirits calm and reassuring us that she was being well cared for. Pup Scouts is fantastic!

Dr. Zolkiewicz is the best vet I've ever taken my furbabies to! Everyone at Green Valley Animal…read moreHospital is so friendly and caring, and even though they take their time with each of their clients, I never have to wait long to be seen which is important when you have an anxious or energetic pet with you! Their hours are great for my 9-5 work schedule. We recently had to say good bye to our first furbaby after 12 wonderful years together, and Dr. Zolkiewicz was so sweet throughout the months of treatment and then the day of. As much as I dreaded that moment, it could not have been easier thanks to everyone at Green Valley Animal Hospital.

Felt they took advantage of my 18 year old as far as upselling and costs. I called ahead and…read moregathered information. Still, an entirely different experience once she arrived.

Couldn't ask for better dog sitters for our girls. Loved seeing photos of them. Our dogs were well…read morecared for in the place they love

From the owner: With over 20 years of experience working with all ages and types of animals, we offer a range of…read moreservices to meet your pet's needs. Our services include socialization to help your pet interact well with others, nail trims to keep them comfortable, bathing to keep them clean and fresh, and administering medication to ensure their health and well-being.

Alexis grooms my Pixie Grrl to the T Pixie always returns…read moreto me happy and unstressed. Thanks Alexis and DogieZone.

Earlier this year, my family spent over $6,000 to board our three dogs at DogiZone from May 16th to…read moreJune 4th while we were traveling. One of our dogs, Sophie, only had one eye left but still had vision prior to her DogiZone boarding. She required extra attention due to her condition, especially with daily eye drops and ointment so that she could retain the vision in her remaining eye. This, along with other detailed care instructions, were communicated to DogiZone when the dogs were dropped off. However, when we picked the dogs up on June 4th, Sophie was completely blind and DogiZone refuses to admit any fault nor take any accountability. On May 15th, one day prior to dropping off the dogs at DogiZone, Sophie was examined at the Animal Eye Care Center in Gaithersburg and the doctor confirmed that everything was fine with her remaining eye and her vision should remain fine as long as her prescribed eye drops/eye ointments are applied daily. On May 16th, all 3 dogs, including Sophie, were dropped off at DogiZone and care instructions were clearly communicated to the staff at DogiZone, especially emphasizing the need for Sophie to receive daily eye drops and eye ointment so that she would retain vision in her remaining eye. In addition, between May 16th and June 4th while we were abroad, we called DogiZone three separate times (spaced out between the beginning, middle, and end of our trip) to check in on Sophie, to not only confirm that she was doing okay, but to also ensure that DogiZone was following care instructions and provide Sophie with her necessary eye drops. On all 3 of those calls the receptionist assured us that Sophie was completely fine and that she was being given her eye drops. On the morning of June 4th, we picked our dogs up from DogiZone and immediately noticed Sophie's eye was red. Likewise, when Sophie arrived at home, she was not able to navigate and was clearly bumping into walls/objects. It was obvious at that point that Sophie was completely blind and much to our dismay, DogiZone did not once notify us of this obvious fact during her boarding nor when she was picked up. We immediately reached out to her eye doctor at the Animal Eye Care Center in Gaithersburg and were able to get an appointment that evening. The eye doctor confirmed that her eyesight was fine prior to be boarded, but she was now completely blind. That same day I called DogiZone and spoke with the manager Reagan. I had informed her of the fact that Sophie went blind during her stay at DogiZone and none of this was noticed nor communicated by the staff to us. However, she told me over the phone that the staff claimed to apply the eye drops and did not observe anything wrong. This is completely incongruent with the timeline of events I have laid out. Additionally, her statement was not supported with any meaningful proof as she confirmed that they have no CCTV or video recording in their facilities and are just relying on the word of the employees assigned to take care of Sophie. Furthermore, they failed to also report anything wrong with Sophie during her stay at DogiZone. This baffles me as it is quite easy to spot that a dog is blind and cannot navigate on their own. To me, the lack of attention/care from the staff points to extreme negligence and incompetence. All they had to do was apply her eye drops or at the very least call her vet/eye doctor when they noticed something was wrong. The fact that this was not flagged to my family when we proactively called them on 3 separate occasions during the beginning, middle, and end of our trip highlights the gross negligence and/or incompetence of DogiZone, especially when we were paying over $6,000 to board our dogs. What makes this experience even more painful to this very day is seeing Sophie struggle on a daily basis due to her blindness while trying her best to adapt to a situation that she did not deserve and could have been easily avoided. I would highly recommend against using DogiZone's services, especially if you expect your dogs to get proper care and attention.