Dana is amazing to work with! She helped with the purchase of my first home and later with…read morerefinancing as well. I've recommended her to family members, and they loved working with her just as much as I did. She's very informative and communicative throughout the entire process and always explains things clearly while answering any questions you have.

Dana is amazing. She works quickly and gets you the information you need to make wise decisions. I…read morecan't recommend her enough.

I just secured a fantabulous fantastic refinance loan with HFG. Efficient, effective experience…read morecombined with alacrity and personable personality make for a remarkably remarkable robust result! Ask for Laurie by name, accept no substitute as she makes it rain money, honey!

Laurie was an awesome person to deal with, it was like working with a friend right from the start…read more She made the entire mortgage process easy to navigate and completely painless! Having a local lender who actually knows everyone else involved on a first-name basis - from agents to escrow people - makes resolving any issues a matter of a quick phone call for her. She is an expert at VA loans and truly loves helping veterans fund their homes. You will not find a better partner in the loan business or anywhere else!

Amazing staff! Above and beyond each visit!! Thank you for everything and helping our business move…read moreforward!

We did a line of credit with them. It was very easy and no cost to us. The make doing business easy.read more

I always had unexpected added on fees. Right after I had my baby when I was 26 years old and broke…read moreme and my at the time fiance and my infant went into the bank to try to straighten out a matter. We owed them $35 for some added fee. They told me all I had to do was pay it and we would be fine to use her account again. However the lady on the other side of the counter from me sitting at the table quite large overset heavyweight lady. With a pinky ring on I remember. Just took the money that we paid to open the account and closed our account and told us she did not want our business. Because we didn't have enough money in our account ever. The shittiest service I've ever gotten from the crappiest representative I could have gotten. Credit Union West is way better. Much more professional staff that won't add unwarranted charges to your account. I hope that lady gets fired. Nobody should wear a toe ring to work.

I wanted to thank all the great staff at One AZ Credit Union at the Prescott Gail Gardner location…read more However I wanted to speak about and concerning two staff members who have recently help not only myself but also my family member with One AZ Credit Union Services offered to all their customers. Both staff members are Credit Union staff that help with accounts and loans. I would like to thank Jodi who is very smart and knows the products and services One AZ offers for loans (auto) and of course one of the newest staff member to the One AZ family Delaney who help my family member with account (s) services and products. Thank you both for going above and beyond to help provide the best product and services in the One AZ Credit Union world. You both are the BEST, keep up the GREAT WORK................ And to the other customers of One AZ make sure and give them a review when they do a good job now and again, not only when you have a complaint, after all you get more bees with honey!

We are so happy with our lender. Theresa Baca from Wallick &Volk Mortgage was very professional,…read moretimely, caring and true to her word in everything she did for us. I have heart problems and she even went as far as to call and check on me during the whole process. What could have been a very stressful time was NOT because Theresa made it completely painless with her prompt inquiries and completion of the proper paperwork at the right times. She is eager and willing to help. I would strongly recommend Theresa for all your mortgage needs. She earns 5 stars from us for sure!

From the owner: Wallick & Volk is your local mortgage lender. We offer residential mortgages , including VA, FHA,…read moreUSDA, and conventional. Wallick and Volk, Inc. is an equal opportunity lender. AZ BK # 0018295 Theresa Baca is a licensed mortgage loan officer that has worked in the Arizona lending industry in Prescott since 1983. She received her FHA direct endorsement certification to underwrite FHA loans in 1988 and her Graduate of Realtor's Institute certification in 1982.

Where do I begin, well it started in April 2014, with an attempt at a home loan, and it ended with…read morea last minute (two weeks before closing) change from VA to FHA because they didn't "realize" that the home had a privately maintained road (which was in the SPDS which was an initial document they received). So Mr. Richards, their manager, tells me on the phone, "this isn't a problem with you it is a rural loan and it is difficult to do". Lip service, because by the time it reached the National Escalation Team located in Minneapolis MN, it was a nightmare of lies, asking for more documents several times, and never the right info from Wells Fargo the first time. #Vets if you don't already have PTSD, dealing with these fools in Coconino County will give it to you. I ended up in urgent care over the stress they caused. Don't worry though, buyers, I will warn everyone in some newspaper ads.

I was informed by security staff that my account had been compromised. Apparently, the bad guys…read moreadded an account to mine so that they could transfer money from my account to theirs. In addition, emails sent by OneAZ to alert me were deleted. The answer was for all of my accounts to be closed and re-opened with new numbers and all online accounts to be changed. I made an appointment and went into the Prescott Valley office to accomplish these acts. Lacey Lee, Senior Banker helped me. She was efficient, capable and knowledgeable. She did exactly what needed to be done, and got it all fixed for me. I am very impressed by how smoothly everything went. If you have a problem with any aspect of your accounts at One AZ Credit Union I encourage you to make an appointment with Ms. Lee. She will put a smile back on your face!!! I am very happy with the service she provided!!!

The people here are very friendly very helpful always accommodating looks really nice landscape to…read moreinside clean but most of all the people are very helpful warming and inviting love this place

We highly recommend team Theron Wall for any mortgage needs. From the easy internet application…read moreprocess, telephone "appointments" so there is no phone tag or waiting around for phone calls, to accessibility, this team is on it. They are highly professional, knowledgeable and I can't stress enough how accessible matters. Especially during a VA process where things can start to go sideways at the 11th hour. Theron and Emily remained in contact with us through out the entire process, got us approved extremely quickly, and other than the hiccup that the VA threw into the mix at the very end of the process (the only reason our loan closed late), this is by far the easiest loan process, from a different state and nearly a different country!, that we have ever been involved in. We have used "brokers" as well as quicken in the past, but with telephone conferencing, esign and easy accessibility, team Theron beats the other options easily. We will recommend Theron Wall to everyone we know who needs any kind of mortgage, and we are SO thankful they were recommended to us!

Theron helps you along the way into getting your first or next home. It's not just about the next…read moresale for him, but really about educating and guiding his clients along the way, until they're ready to buy.