My friend and I stopped in to have a bike repaired. Both guys that were working were VERY rude…read more They made us both feel stupid and wouldn't explain why they couldn't fix it just said nope and treated us like idiots. I will never go back to this business! I can't believe that with a local business would treat customers this way. No wonder people go to big box stores.

our tour guide jackie exceeded our expectations. She had us feeling like a friend. she was…read moreknowleable about the area, was patient with picture taking and went above and beyond to make our experience one we will remember! If you are vacationing in South Dakaota ask for Jackie!

Our family of three had the most amazing one-day tour with our superb tour guide. I tried to reach…read morethe company to be reminded of her name, because the business card had only the owner's contact info and a QR code, but my email bounced (probably an error on my end). So, Black Hills Adventure Tours folks: our guide on August 5 was FANTASTIC. She took us to Mount Rushmore, Custer State Park, and the Crazy Horse Monument. I learned *so much* on this tour. She knew everything about each place we stopped, was friendly, warm, and really thoughtful. Every time I went to read a plaque, she had already told me what was on it! Hearing about it from a person instead of waiting my turn to read a plaque (nothing against plaques!) made it a much more memorable experience, and it also allowed us to cover more ground in less time without feeling rushed or pressed for time. It's also great that the guides have special passes and can make arrangements in advance, so we didn't wait in lines and got great parking. I would love to go into detail about the sites, but she planned thoughtful surprises for us and I wouldn't want to take that away from others. And the monuments and park speak for themselves in experiences that I can scarcely do justice in a short review. The SUV for our tour in August was cool, spacious, comfortable, and stocked with snacks and water. If we had it to do over again, we would have booked our tour on our first day in Rapid City. I highly recommend this company for a wonderful tour that will be tailored to your family no matter what the size, shape, or fitness level.