I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.

I read a many glowing reviews before selecting this moving service. In fact, when I called to book…read moretheir service, they "wrapping" furniture on a current job. Aiding in my belief of having picked an ideal moving service. April 23, 2024: Cameron and Brently (I think) were courteous and seemingly professional but seeing little things began to bother me so I sat out in my car trying to be patient. I witnessed my rugs dug along the floors as they pushed them along the storage hallways, failing to wrap/cover furniture prior to (or while) loading, and failing to bring their own hand trucks, in addition to the realization I should not have been charged that last hour (per person) since they were fixing their own errors, are just a few mentions. The biggest and my most favorite was their placement of all the short items around the sides and rear of the storage unit and the taller/wider items blocking access to available storage space. Making it impossible to bring over any of the remaining boxes/tubs from the originating unit because placement and organization of items in newer unit was awful - thrown in haphazardly without regard or consideration of future access. NO rhyme or reasoning, just shoved into newer unit. At the end of our 4 hour transfer debacle, I was billed $100 per hour, times 2 people plus a fee of $125, for a total bill of $925. Literally finding myself charged for them to correct their own work - definitely not a customer expense. I did reach out (email, phone, facebook) and formally request, at AYS's expense, that my storage unit's content be rearrranged properly to allow better access. Apr 30, 2024: Upon returning, Brently presented and maintained an unpleasant attitude. When all I sought as a paying customer was to be made whole and satisfied for the services I compensated the AYS company (and in turn, its workers) for. Although it took a week, AUS did return to address the "issue" but it is one that resulted in my paying out additional money for similar services. Additionally... I can not be certain if AYS's lack of service was gender related, race related or simply blatant disregards but whichever, my money was green (and hard earned) and even that I feel was taken advantage of as well. BUYER BEWARE... as this IS NOT a service I would recommend. PICTURES ATTACHED

Sooo kind, respectful, and professional! Quality move of a few pieces done quickly and carefully…read more Thanks guys!!

Matthew and Nick were absolutely amazing and incredible!! They somehow stuffed everything I own…read moreinto a 6x12 U-Haul and made it safe, stable and loaded perfectly. This was for a drive from Alabama to California so I was nervous about it. I would recommend these guys 1000% every time. Very economical so we tipped somewhat heavy. If you guys see this... thank you so much .. over the top Job!!!

I just noticed your comment back to me and even though it's been several months ago I would like to…read morerespond to your response just for clarification and so people who search for a moving company can have an assessment of my experience with your company to determine if you would be right for them. That is, after all, what a review is for. To clarify, I contacted you through this app on the 20th, you are correct. However, I called and spoke with someone on the 9th, 11 days before commenting through this app. He asked what I had to move, did it have stairs and where was I moving from and to where and also asked what date I needed you for. I told him the date that I had to be out by was the 30th and I could be flexible as long as it was by the 30th. He informed me that someone would be contacting me back with a price and date at that time. I never heard back anything by phone and even tried calling again with no answer a couple of times. I then posted through this app with the project scheduling on the 20th, four days before your defensive comment back to me, without an apology, I might add. If I could give zero stars for this company I would just on the basis of you not offering an apology for my experience and getting defensive with me when I'm just posting my experience with your company for others to be able to make an informed decision based on reviews. This isn't personal, I don't know you. I just simply did not have a good experience with your company.

S and k did my move with less than 24 hours notice. They were excellent, on time and fast! Nothing…read morewas damaged at all. They were extremely friendly and accommodating. The price was way cheaper than any other quotes i got. Would recommend 10/10. When i need movers i will be calling them!

I hired them for a hour $150. Too move a refrigerator, pantry, and a dresser them were done super…read morefast and with out any issues. Jeffery and Kavon we very professional and quick will hire again

Extremely disappointed in the moving experience and customer service. My belongings sustained…read moreapproximately $3,000 in damage which I attempted to report several days after my move. I have been ignored by their claims department after three months of calling and asking for help. I've been promised calls back time and time again and never got one. Today when I called again, I was finally told my claim was denied because too much time has passed. I'm not sure why I wasn't notified that it had been reviewed. I was offered a good-faith payment of $300, which is unfortunately just a fraction of what I spent replacing my damaged items. The movers were unprofessional the day of as well -- they charged me incorrectly, stood around texting half the time to drag out the clock, and then asked me if I use recreational drugs. I hate to be that person writing a nasty review, but I am extremely disappointed with their service all around and I hope this helps keep others from having the same experience that I did. My one-bedroom move went over budget, damaged family heirlooms and caused me to have to replace my entire bed and mattress... and the company's customer service chose to ignore me and hope I went away instead of helping me resolve this. Last time I moved before this I used American Eagle Moving for a much more difficult move and they were fantastic. Their guys were quick, professional, and did not cause any property damage. If you're reading this, I recommend getting a quote from them instead!

Reputable. Seems to serve people well.... Just alittle pricey for a family owned moving company,…read morebut no dissatisfaction

So I posted my review about two weeks ago and got a response from Marie to give them a call and…read morethey would try to help me resolve my claim which is still not settled after two and a half months. I called their number 844-238-8715 and guess what nobody answers in the mailbox is full. Again, avoid this business like the plague they don't care about you or your property and give you false promises. And if you didn't forget, see the ketchup stains, one mover, intentionally squirted ketchup all over my furniture in my bedroom as there's no other way to explain it. Update: I called again today 10/1/25. Line just rings and puts you on hold as nobody answers as usual. All my sons has my contact information and can call me at any time to try to get this resolved however they refuse. This is not good customer service and the lack of concern is ridiculous given my situation. My items were damaged some intentionally as you can see in the pictures showing the condiments spilled all over my master bedroom on the second floor of my new home. All my sons you have my information and can reach out to me directly at any time.

Professional, competent, and careful, the crew safely moved both my piano and a heavy bureau. They…read moremanaged it without resorting to one cigarette or audible cuss word, a rarity nowadays for service, but exactly what I look for in hiring someone. I highly recommend them and would hire them again, if they're willing to battle my beastly baby grand again. :-) Worth every penny.

These guys did a fantastic job helping my family move. They were extremely fair on pricing and…read morevery efficient with their work. They packed everything in our house one day and moved it to our new house the next day. They were only friendly and hard working. Never heard a complaint. It was clear they had tons of years of experience in the way that they got the job done. I would 100% hire them for any move I have in the future.

Clara is so sweet, organized and wonderful to work with! She helped me clean out 3 years worth of…read moreaccumulated clutter in my son's closet in a matter of a few hours. She was patient in helping me go through and decide what to needed to stay or go. We now have a toy rotation system, which keeps my kids more engaged with the toys they already have. Thanks to Clara my life is a little less cluttered and more organized!

Highly, highly recommend. You know how seeing a person doing exactly what they were made to do is…read morerejuvenating and fulfilling? That's Clara at The Home Organized. Clara and her team are all sweet, kind, caring, and trustworthy. Clara is extremely talented at organizing spaces intuitively. She sees a space through the clutter and knows how best to organize it to fit your specific use needs. We experienced 3 of her team members and they were fantastic at executing Clara's vision. This was one of the best experiences of our lives and going forward our entire life feels so different because we have order and organization at home now. Even if we take things out and have a messy home, cleaning up is easy because everything has a designated space. Quick pick up et voila! Completely organized beautiful space again. This service is amazing. This company is amazing. This owner is amazing. Definitely an investment that saves time and energy, and brings peace of mind, less stress, and calm into your home. (Because clutter can trigger stress hormones in your body! Science! Look it up!) Highly, highly recommended. Thank you Clara and THO!

Experienced movers needed. Took 6 hours for a maximum 3 hour job. Therefore we overpaidread more

I was so impressed with Move Gurus. They had an extensive checklist ahead of time, so everyone…read moreknew exactly what to expect. They are early and came prepared. All of the movers were extremely respectful and helpful - and never minded moving furniture around at new place to get it in the right spot. They moved quickly, but took very good care of ALL of my items. The price was extremely reasonable considering how much they did. I would recommend them to anyone!!

A great long distance move. I've moved several times in my life. In fact I worked for a moving…read morecompany to pay my way through college. The two movers who handled my recent move were exceptional. Unfortunately I don't have their last names but they came from the Vestavia Hills AL location. The two individuals were Dougie and Elzie. Two of the best!

This is a fantastic company to use for moving. My team was AJ, Aftem, and Juan. They arrived…read moreright on time, went straight to moving us out of our house. They were extremely careful with our belongings and worked very fast. The move into our new place went seamless as well. We are above and beyond pleased with their work.