Anthony Came out tonight. We had a spring break and couldn't open the door. Anthony was prompt, polite and quite fast. He was in and out in under an hour, no fuss. Definitely happy with this service. 5 out of 5 read more

Call them because they're in the neighborhood and my garage door unit died of old age. This turned out to be the best call I have ever made. Repairman named Brian was out within a couple hours, did a fantastic installations of the new unit. Gave great post install instructions. He is definitely my go-to guy for any future needs. read more

Kindly and Brian did a fabulous job installing today. On time, polite, quick, cleaned up !!

Today I got my garage door spring replaced since it was broken. Got super speedy service for the spring replacement with setting up an appointment. The tech we had was Skip, he was super nice and quick and through. He didn't try to slam us with hidden fees when it came to replacing the springs, and he didn't try to get us to upgrade the door which was amazing. He answered all my questions and was a pleasure. And the work they quoted me in was super affordable. Thank you On Track Doors!! read more

My Garage Door was damaged by Hurricane IAN and my contractor hired On Track Doors to replace it. The replacement is the worst product I ever had. The track has carriage bolts to hold it to the stands that attach to the walls. The heads of the bolts interfere with the wheels and cause it to be noisy and in my case catch and the door retracts when going up or down. I have no problem with the Companies Service, they just have an inferior product. read more

Installed our garage door in 2022, and we just found out today that they never bothered to follow up and finalize the permit with our city . Now the permit has expired and they were of no help in getting this resolved even though their job was to make sure that we got a finalized permit upon completion. Can't sell a house with an open permit , which means I get to do their job and have to re-file for a permit. Not happy with the slip shod follow up on their permitting. Not cool On Track . read more

Fast install on my new garage door. Excellent work and great value for the money. The actual install took about two hours and they also tuned up our existing door opener. read more

Very punctual, efficient install, and pleasant technician. However the liftmaster infrared or laser contacts were not bolted on, just clipped on, and vibrated loose within a month or so, losing tracking(?) so that oftentimes it took multiple times to get the garage closed. I had to pay about $75 for them to come back and realign it, which I don't think was appropriate. He insinuated we bumped it but we did not. Now it doing the same thing again a few weeks later so I guess this will be a lifelong problem and I'll have to learn how to align the contacts myself, which I find ridiculous. If you buy a liftmaster do NOT buy it with clip on contacts or you could have problems for the duration of your garage door opener's life. read more

We have an older garage door,that needed new weatherstripping. Plus, our neighbor lost our only remote a year ago I called for the weather stripping, and the remotes. The technician came, but our opener was over 30 yo, so there are no more remotes available. Anyway, we figured the motor would give out at some point, so we OKd a new unit. I am sorry i did not catch the man's name, but he was very polite, and professional. Plus, he seemed to like his job Weather stripping, new unit, plus 2 remotes, $337. I think it was a fair price. No heavy selling tactics. If we just wanted the weather stripping and tune up, that would have been OK. I would definitely recommend this company. read more

Hired to see if my garage door opener needed to be replaced or if a tuneup would suffice. Appointment was scheduled for 4pm and at noon I got a call from the service man stating he was in the neighborhood and wondered if I would like him to come early. Um, yes please! . In less than an hour, he replaced the wheels, tuned up the box and cleaned the sensor. Extremely friendly and courteous service and wore a mask the whole time. Highly recommend On Track Doors! read more

I have been using this garage door company for years on my own home and on my rental properties Wade has always been terrific and I wanted to compliment James who just serviced a really horrible grinding sounding door for me last week Every once in a while you come across someone who does their job not only well but you can tell really enjoys their work and it's it's obvious they go above and beyond making you want to refer them to ot He cared!! Thank you Pat Deptuch read more

Life saver. Took care of my garage door issues quickly and without trying to upsale me. Felt comfortable with having them in the house. Nick was a nice guy full of knowledge. Will be using them again. read more

Our springs broke and we called several companies to come out and fix the issue. On Track Doors was the only one that answered the phone and they had Ed at our home by 7:30AM the next day. We still have not had a call back from the other companies. Ed was courteous and efficient and had the door working by 8AM. read more

They did the installation of the new opener fast and left. Only afterwards did I find that none of my remotes were compatible with the new, neither was the keypad and I am unable to link it to my car. This was not communicated with me beforehand or after the installation. I called and was told to follow the instructions and it should work. They offered to come and resolve this but I will have to pay again. Unprofessional to leave a job half done. Will not use them again. read more

The back part of the garage opener unit fell off and was hanging for some reason...The company worker (Hugh-I think) made sure everything was fixed and that the garage door worked correctly.. He went above and beyond to explain how some things should work and what maintenance was needed going forward!! I would recommend this company to anyone!! read more

Had the spring snap on my garage door. Called a few other companies that couldn't make it out for over 5 days. Wade came out the next day and door was fixed in 30 mins. Fair price, honest guy ... would highly recommend. read more

I submitted a contact request form through OTD's website as well as 3 other garage door repair companies, asking for an estimate. No one returned correspondence. This was a few days ago. This morning around 5am, I called each company. Some didn't even have their voice mail set up. Others had a recording. Only OTDs had an answering service. The receptionist told me the morning crew would return my call soon. Within an hour I had a call and a competitive quote. I asked them to come to my house which is only a half mile away to get a more accurate estimate for a broken torsion spring. James came to my house about 2 hours earlier than the receptionist said he'd arrive. I was fine with that. Within a half hour he fixed the problem and was on his merry way. I was pleasantly surprised by how efficient and fast he was at his job. I would recommend OTDs because although they may not answer their email, they answer the phone even outside of normal business hours, the price was right for me, and James is a very competent technician, although it would be nice if he smiled more. read more

On Track Doors - Truck from On Track Doors. - Garage Door Services Near Me - Cape Coral, Florida

I called On-Track Doors at 8:30 in the morning after my door sustained irrepairable damage the evening before. Spoke with Wade about my situation and he assured me that he would be at the house by 10 to assess the damage. He showed up on time and after discussing my options, assured me that my new garage door would be installed and working that same afternoon. I would highly recommend Wade and On-Track Doors to anyone in need of any type of repair to their garage door. They offer a fair price, an excellent product, and both Wade and his team are highly professional. read more

In the unfortunate event you find the need for a garage door repair company, this is it. I somehow broke my in-laws garage door on the Saturday before Easter and frantically called around looking for someone that could come out the same day. Thankfully I came across On Track's number and Wade was out within the hour. They were quickly able to fix what appeared, to me, to be a major problem in minutes and for a very reasonable price. I would strongly recommend them to anyone in need. read more

No need to call anyone, else! Called on a Tuesday, and James was out the next morning! The truck was loaded with everything he needed to, not only replace my garage door spring, but fix the electric opener, which I thought I'd need to replace (old Craftsman). Very professional and efficient. They don't work on the weekends and Wednesday is a day I start late; made it to work on time. The door will, eventually, need to be replaced and I will be calling this company!!!!! read more

Promptly returned my call, scheduled service for the next day. Technician called with his eta. Work (openers for our garage door and re-coded pad) was done quickly and efficiently. Price was reasonable for what we needed. Highly recommended! read more

LIES!!!!! They advertise on their website and even their business card that they don't charge extra for Emergency service. That is a LIE!!!!!! I was told a emergency fee of $50 plus a $78 service charge with a total $128 that's just to LOOK at it. I can't even imagine what the actual repair/parts will cost. This was at 6:30pm. The rude lady on the phone told me that if I will wait till tomorrow to get my car out of the Garage. I won't be charged the $128 for the Emergency after hours FEE. I'M Sorry I can't take a day off work, because you refuse to stand by your business read more

We got a new garage door last spring then left for the season the day after installation. When we returned this season the cable came lose. It wasn't raised/lowered more than 20 times. We called for them to fix it and they want to charge $79 to check it. We said we have a coupon then for $45 that was given when purchased for Tune Up & Safety Check. They said "we are no long honoring those coupons." We asked to speak to Wade the owner, "he is gone for a month." DO NOT USE THIS COMPANY. They don't stand behind their work and give you the run-around! read more

Steve was awesome he showed up wearing a mask and showed up when he said he would. Very professional, I would definitely use Steve again and highly recommend him and on track doors. read more

The tech came out right on time replaced a broken cable, I asked if the other cable needed to be replaced the tech explained there was no fraying that it would be fine, he did a great job actually saved me $40, this is a great company they will be my go to guys if I have anymore issues with my garage door keep up the good work.... read more

We wanted to get a keyless entry pad put on our garage door. This was our second experience with OnTrack Doors! Steve went above and beyond and was so helpful and patient! When I called to set up a time the gal that answered the phone was very pleasant and helpful as well. If you want a company you can trust, this is your place! read more

OK, I have become a serious "Wade from On Track" fan! We are DIY folk, usually. One of the two torsion springs that help lift our massive garage door snapped about 2 years after we bought the house. We knew we should replace both and I ordered the springs online and in about 45 minutes we replaced both -- EXCEPT I had ordered a good length but the wrong gauge of wire -- not strong enough for our massive door! Called On Track (July 2014) and Wade came out the same day, had the springs he needed already at hand, did the job much faster than we had, and even replaced a frayed lift cable and a broken track-guide wheel on one side for the price of the parts. In fact, when he tried the door he noticed something in the connector that he didn't like and fixed that as well, then lubed the worm gear so that the door runs much more smoothly and quietly than I have ever heard it run! All this speed and good workmanship for a very reasonable labor cost over the price I'd have had to pay to order just the springs online, plus his work is guaranteed. His truck setup is awesome -- everything folds out of the sides like a firetruck, and he has his own swaging station and rolls of cable so he can custom-build your lift cables right at the truck! A local treasure, Wade is, making On-Track our go-to company for garage doors and a solid "highly recommended!" read more

Torsion spring snapped on my garage door, I called several places for estimates, on track doors was the least expensive by over 50 dollars. Wade was the person who fixed my door, he is a very pleasant and very knowledgable in his craft. Springs were changed within an hour and my door works perfect. Thanks Wade, i will always use you guys and will always refer you guys to all my friends and family.. read more

My old garage door was acting up and most likely 20 years old. Called On Track and they made a recommendation on a new Liftmaster. Hugh showed up right on time and 90 minutes later I had a new opener. He. Even cleaned my tracks so it runs much quieter. His. Professionalism and helpfulness was so refreshing. Call here first, great work at reasonable prices. read more

Door spring broke over the weekend. Called Monday morning at 8 and Wade picked up promptly and sent a guy out by 1 the same day. Great price and great service! read more

I called On Track at 8:20 AM and Wade was here by 9:50 AM. My garage door would not close. I thought that I had checked the alignment of the sensors and the problem had to be a short or something. Wade pointed out right off the bat that someone had left the old sensors in when they installed the new ones so I was looking at the wrong one!!!!! He fixed the problem pronto. Very prompt and good service. I highly recommend. read more

I am 60 years old, disabled and on a fixed social security income. Jeff my service man was just like the service industry was 20 years ago. I had no broken parts, both cables were off track and my springs needed to be tightened. Jeff did not try to sell me new parts or anything else I did not need. It took him all of about 15 minutes to complete the job, lubricated my door and it works better now than when it was new...by the way, the garage door, cables and springs are 14 years old. This is a no nonsense company, straight shooters and if I could give them 10 stars, I would. If you choose this company, there will be no run around, no sales pitch that you need this and that when you do not and one of the best, if not the best serviceman in the industry. Thank you "On Track Doors" and a special "Thank you" to Jeff, my serviceman! Barry A Mills read more

I cannot say enough about the service and professionalism of On Track Doors, Inc. from Cape Coral. I wasn't paying attention when I backed my golf cart at full speed into my garage and badly bent the bottom panel of the door and ripped it off the track because it hadn't fully risen. I called On Track and set up an appointment at a time of my convenience (8.00) 2 days later. The service man arrived at 07:45, evaluated the result of my dumbness, performed the repairs and departed by 08:40. I had expected to have to replace the entire door assembly but he told me it would be a simple repair and saved me quite a bit of money. I give them the highest recommendation I can, from the initial phone call through the actual repair they were great. read more

These guys were awesome. Jeff came out to my house today and did a quick tune up as I just installed a new Garage Door Opener myself with help from a friend. I knew the springs needed some adjusting and I wanted professionals to look everything over to make sure everything would function correctly for years to come. Jeff did indeed find a few loose ends and bolts that needed tightening and I had him replace the rollers. He was super helpful and polite and did the job in a little less than an hour. Price was great and I would highly recommend On Track Doors to anyone. read more

DO NOT USE THIS company unless you don't care they leave a mess, greasy hand prints on your walls and exposed stapled wires on your ceiling AND dust and debris on your floor. The owner came out promptly to give us an estimate and even though they were months out I still decided to give them my business since I needed to flip my garage anyways. I made it very clear what the garage transformation would be like and not once was I mentioned to pre wire or run any wires anywhere . ON DAY OF INSTALLATION IT WAS NIGHTMARE, now in addition to paying them I have to pay someone else to fix and make the installation look professional. When I called their office all I got was a sorry. NOT VERY GOOD AT DOING BUSINESS , ALL THEY OFFERED WAS TO COME BACK AND CLEAN THEIR MESS WHICH I DECLINED SINCE I WILL NOT BE DOING ANY MORE BUSINESS WITH THEM OR REFER THEM TO ANYONE ! read more

Wow what a great company! Our electric garage door was broken. We received a quick and reasonable quote and the repair was done the next day. The installers was friendly, cleaned up after himself. Great customer service! read more

My garage door would not work a few weeks ago and the unit needed to be replaced. It was so nice to speak to a person when I called rather then a machine. Wade came out the same day and the unit was replaced quickly. Reasonable price and professional. Would highly recommend ! read more

I wish I could give these guys a glowing review, but unfortunately I cannot. First issue is $160 to change a 7 foot belt. Next time I will order one online and do it myself. After the installation the tech had to come back because my door kept going up by itself after it closed. The tech came and I watched him "readjust" the force level and on top of that he tried to sell me new sensors for $60, which I knew clearly wasn't the issue. After he left, the door again came up by itself, so I went online and found the manual for my model unit and adjusted the force levels myself. Now I do not have a problem with the door opening when it goes down. For $160 belt change, I'd expect to not have to deal with all of that. As I said, next time I will do it myself. read more

I was very impressed by the prompt service. Wade told me my options and didn't try to sell me something I didn't need. And, He came out the same day I called. read more