Brian got my truck in right away and they did an amazing job! Their work is 2nd to none. Everyone…read more was really great to work with!!!

Everyone we dealt with was professional and kind! Our repairs even came in under budget, what a…read morenice surprise!! If we need this type of service in the future, we will not hesitate to call the Bane team!

The team at Morton Towing is second to none in their responsiveness and excellent customer service!…read moreMy partner was ill and driving to a doctor's appointment earlier this week, when a tire blew out on my car near Morton. Because there were -22 degree wind chills that morning he was unable to change the tire himself. I called Morton Towing and within minutes Tyler Johnston arrived and assisted my partner in getting into the tow truck for warmth and then towed him to a garage in Morton for service (the tire and spare were both not usable). From start to finish it took less than 30 minutes for him to be back on the road. I cannot stress enough how helpful, courteous, kind, and efficient the staff at Morton Towing was throughout this entire situation. I will always call on them in the future if I need towing and HIGHLY recommend them to anyone requiring their services - absolutely A++!

My wife's car was stranded and we called a couple of places we have used in the past bit it was…read moregoing to be two and four hours for those two companies. We called Morton Towing and they were able to get our car picked up in 20 minutes which is the time it takes from Morton to the location of the vehicle. It did cost us a bit more than one of the other quotes we got, but it was convenient not having to wait. We will gladly support this hometown business the next time we are in need.

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

I give them a lot of credit for their professionalism and commitment to do work with us on our…read morelocked our truck. Just simply great people. Thanks for everything.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

They didn't notify me about a towing charge and then they are trying to charge me $2000. I have…read moreinsurance and could've towed for free. The owner refuses to return calls and the office email is just a robo. Unprofessional way of doing business. Update: The owner finally emailed after my negative review to try and force me to pay him and give up my title. Don't waste your time with Tatmans and Jim Hampton, Owner. We'll be filing a complaint. If you've had issues do the same.

The service person who helped me was "Noah." He was excellent!!! Very efficient and SO polite!!! I…read moredidn't enjoy having a flat tire, but his attitude and skill made the whole experience much less stressful!!

I called Brown's on Friday to make sure they could tow my car on Monday. They said they could not…read moremake a definite appointment. So, I called a different company, and they said they wouldn't make a definite appointment either. On Monday the other company called me early in the morning, offering to get my car and I said to come on over. Several minutes later I got a call from an unknown number saying, " I'm on my way". Assuming it was the other company's operator I said OK. Then both trucks showed up minutes apart. Apparently, the call I received was from the Brown's driver. After the other company had started hooking up my car the Brown's driver came up my driveway and demanded payment for a service call. The driver for the other company offered to leave for no charge, but I had committed to them and let him take the car. The Brown's operator still charged me for showing up but doing nothing. I payed him, but never again!

Family owned, multi-generational business. They take pride in doing things right. I have used them…read moremultiple times over the years. Always a positive result.

I was skeptical with a my usual mechanic shop and the work they said I needed and price. My son…read morerecommended Feldkamps West Auto where he always takes his family's cars. When I went in and they checked my car over thoroughly and came out and told me exactly what needed to be done and how much everything would cost which was totally opposite of what I was told from my other auto mechanic. They are the most honest people I have ever met in the automotive repair business and are very qualified and exceptionally friendly . I would recommend them to everybody I know to go to these people they are superb​!

We have used this company several times with very satisfactory experience. Took a 9 yr old car in…read morefor a loud rattle every time we hit a bump. They replaced tires, shocks & struts. $2500. Rattle still there. Then found the engine mounts were loose. Charged another $100 to fix it. Unnecessary work causing a real hardship.

Very helpful in a stressful time. Personable service and quick response. Would recommend to…read moreanyone.

Very good service and very personable. Would highly recommend anyone who needs a tow and or…read moreroadside assistance use birds.