I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

Just got my oil changed here for the first time and have to leave a review because these guys are…read moreFANTASTIC--best customer service I've experienced in years! Quick service to receive a full synthetic oil change, plus I was shown my cabin filter (that I didn't even know existed and looked like it should've been exchanged long ago)--all done for a very reasonable price! Special shout out to Bobby and Adam for being awesome--I will certainly be back next time!

Will preface by saying I have gotten an oil change here before but didn't need one today. Pulled in…read morethe (totally empty) parking lot to finish up a call for work that would have been over in under 5 minutes and got very harshly told that I had to move because that was private parking. Totally get it if it was a busy place, but it wasn't. Would have had absolutely no issue if he was polite but will NEVER take my car here again simply because he was a complete jerk. Was informed by the coffee shop next door that he is the store manager!

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

I have been a customer of Norris for more than 20 years until today. It all started about a year…read moreor so ago when they changed their sales policies and started actively pushing up-sales through a practice they refer to as a courtesy check. When my wife or I would bring our cars in for routine maintenance we would get a call saying that they found other problems that should be addressed and since they had the car apart it would be less expensive if they were addressed now. The suggested repairs they estimated were three times the cost the car was originally brought in for. I would ask if they thought it was critical and they would say it should be repaired like I didn't have a choice. The first time this happened I thought well I have been coming here for 20 years they must be right so I went along to the tune of $2500+. A year after this I brought the same car back in for the rear brakes, and I again get a call that says they found more repairs that should be done about $1700.. This time I was really perplexed as the car was just repaired a little over a year ago why all of a sudden is it needing so many repairs and why didn't they find these new repairs a year ago? So I asked the service advisor and the answer I got is this is part of their Courtesy Check practice which according to the shop manager was started 4 years ago. I asked them to please stop the practice as I was not interested in their constant barrage of suggested up-sales. I also said if they didn't stop I would not return. The service advisor replied that it was store policy and he could not do that. The shop manager also said the same. So I told them that I would not be coming back.

I went today to have my full service oil change everybody that was involved in my oil change, tire…read morecheck, etc. was so friendly and so nice. I really enjoyed talking with Cameron who did my oil change Richard, who I believe was the manager and Nate, who was the assistant manager they checked my engine light for me as well and let me know what all I needed to do once I left them overall everybody was very nice. Great conversation will definitely come back again.

every time i come here there is a excuse nobody showed up for work or it takes 30 min to take fuel…read morefilter off last time it took 30 sec.these people are clueless,I'm done. came in at 1:25 it's 2:30 and still in the bay for a easy fuel filter change.

2/21/2015 I stopped by to get my oil changed on my way home…read more When I pulled in, I was greeted immediately and shown in to the waiting area; where they had a clean restroom, complimentary coffee, and an array of reading materials. They did a thorough inspection of my car and alerted me to a few lights that were out, a serpentine belt that was beginning to crack, and a cabin filter that looked like it was quite the cozy home for some wild field mice. The manager was able to work out a great deal with me and I was able to get it all taken care of in about 30 minutes. I will most definitely be returning for my next oil change. Thank you so much for the outstanding customer service that your professional crew displayed so flawlessly!!

If your own website says you close at 4:00 PM, then a car that comes at 3:39PM should be serviced…read more I was turned away, the worker stated they close at 3:45, but already have a car, so they won't have time. Also, another employee was smoking inside the shop. I'll use my regular garage from now on, even though making an appointment is not convenient. At least I know they know the importance of quality customer service.

My husband and I have gotten our oil changed at Speed Lube on Cunningham for many years. Everyone…read moreis very nice, fast and gives excellent service. No one speaks down to me because I'm a woman and I appreciate everyone there

I will never go to this place again. I left with a smoking car and an oil leak. I spent 100$ to get…read morean oil change and to change my carbon filter and check my fluids. I brought it back to them because it had been smoking. they can't fix the leak and or smoking problem tried to say it was previously who had did my oil change when they had just changed it. They did not fix the issue. the vice president called which is there boss and was very unprofessional and talked to me like I was a pos because I had worked all day and didn't give them a chance to fix it had asked if they could come tomorrow due to me working all day and having to go to a dealership to get another car because I cannot be without a vehicle. he said that was my choice but not his problem he said he's denying my claim and good luck to me so now I am with an oil leak and smoking car that they caused.

Do not go to this place they have a sign up that says they give free towels for drying your car…read more And that it's a lie they do not give free towels or drying your car. Go someplace else reputable.

I went to get my car washed and there were still bugs plastered on my windshield, the dirt went all…read moreover the back of my vehicle. They refused to run it through again. They stated because I ran my other car through 2 times because it wasn't clean, so they wouldn't do it again. What good is a car wash if your car isn't clean!! Their solution was to buy a package, why would I do this so late in the year. I will not go back!!!

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.