I was searching online for a certain shoe which they had at Shoe Carnival at this location. Their…read moredoor says they beat prices which means they price match. Unfortunately they don't price match with everyone, only a certain list of store. I ended up buying the shoes online at Journey's because it was cheaper. With that being said, this store was much better than I expected. Very clean and organized. Nice variety of shoes for everyone in the family. Prices weren't bad but in my situation, I found a better deal elsewhere. Customer service was great. The guy was nice and very helpful. I'd come back again.

Subject: Poor Customer Service Experience - Shoe Carnival Bridgeton (#0618)…read more To whom it may concern, I am writing to express my disappointment regarding the customer service I received today at the Bridgeton Shoe Carnival location (#0618). Since I was already in the area, I decided to stop in after receiving a "BOGO" promotional text earlier in the day. I had recently purchased a pair of shoes on Tuesday for my daughter, who works 12-hour NICU shifts in Dallas, and thought this would be a good opportunity to take advantage of the promotion for an additional pair. I had the shoes and receipt in my vehicle and brought both in with me. Upon entering, I received minimal acknowledgment from the two cashiers at the counter--one of whom identified herself as a manager. I explained that I wanted to utilize the BOGO promotion with my previous purchase. After reviewing my receipt, the manager stated that because my purchase was made on Tuesday and the sale "started on Thursday," I could not apply the promotion. I asked for clarification, as the explanation didn't logically connect to the policy. When I suggested simply returning the shoes and repurchasing them in the same transaction to legitimately qualify for the BOGO--a standard practice in retail--I was told this would be "like stealing." That statement was inaccurate, unprofessional, and frankly, insulting. I asked again about processing a return and repurchase, and was instead told that I could return the shoes, but would need to drive 15-20 minutes to the St. Charles location to buy them again (if available) and use the promotion there. At that point, it became clear that the associate was unwilling to provide basic customer service or a reasonable solution. Her demeanor throughout the interaction felt dismissive, as if she was more interested in posturing for the other employee than assisting a customer. There were no other customers in the store, so this was not a situation of limited time or overwhelming foot traffic. For reference, the name on my return receipt is Carleigh (last name omitted), and the processed return amount was $70.15. This experience resulted in the loss of not only this sale, but the additional purchases I intended to make today--and likely any future purchases I would have made with Shoe Carnival. I have no issue taking my business to competitors such as DSW in Brentwood, where customer service consistently meets basic expectations. I strongly encourage management and corporate to review the service standards at this location. Customers deserve respect, accurate information, and professionalism--none of which I received today. Shoe Carnival, if you cannot appreciate your customers, you will eventually have to appreciate their absence. Do better.

Obsessed with this Marshalls! Staff is so friendly, always clean and pretty organized…read more Amazing finds!! I stop here monthly;)

I don't shop at Marshalls often but when I do, this is always my favorite location. For some…read morereason, we always find things we need at this location. My boys find shirts and PJs, I find house items and for a really good deal. I'm sure all locations are pretty much the same but I'm guaranteed to leave with something here.

Great Store and Great Staff . Quality Shoes . I would recommend anyone needing Shoes -Work Shoes…read moreEspecially to stop in and Check out Their Selection. Great Place.

My husband was looking for a new pair of slip on boots. The staff was incredibly knowledgeable and…read morehelpful! Of the Red Wing stores we have been to in the St Louis area, this was by far the nicest and helped us with our search. Highly recommend this store and worth the drive to go and get what you want. Such a great quality product line.

We were in the area and decided to stop in and see what they have. It's a nice selection for…read moreeveryone in the family. Decent prices for items that are still in style. Staff is helpful and friendly. We bought a few items and started the rewards program for when a decided to shop again. Gotta love places that offer to help you save money if you shop often. The parking is bad in this strip mall but it could be due to the holiday season

Small selection without a whole lot of variety, but enough to get what you need if you're in a time…read morecrunch. My dissatisfaction is based on the employees who regularly would sit around and chat with each other instead of greet and assist customers. You basically walk in and are treated as if you're invisible. Will be taking my business elsewhere.

First time coming to this location. It looks smaller on the outside. They did have some things that…read moreour location in Fairview hts did not Side note there was an odd oil type smell inside the front of store it made it hard to shop for a period of time. Found some useful things. Value was something's were no different priced compared to Marshalls but the quality was a little lacking. We had a small line to wait in but didn't have to wait too long to get checked out.

Love this store, always find someone good bargains! Great deals on clothes and housewares. Only…read morething I wish is to het it was separated by size. Customer service is always good.

Came here after the holidays to try to find some bargains. They didn't have too much on sale even…read morenormal items, but I did shop around a bit. The store was laid out well. I did notice at the registers they had the regular registers to check out, no self-serve registers like other locations. If you had to do a return, you waited in one line and that was Amazon returns and Kohl's returns all in the same line. It went relatively quick.

I would like to give a shout out to Leah at the Sephora counter at this store. I won't go into…read morespecifics but there is a bit of a fluke with one of the perfume sampler boxes which you can only redeem at the Sephora in Kohls. I went to two other locations and was given all but a "Aww, that's too bad. Sorry, I guess" and to be honest I was pretty hot under the collar. I was in the area and decided to just stop in and see if I could plead my case. Without even a second thought, Leah went above and beyond to work her magic and I am so so grateful. When I say I will go out of my way to only come to this Kohls location from now on, I mean it.

I like this TJ Maxx, I tried on eight tops and left with four. Sometimes I find nothing and…read moresometimes I find a lot. It just depends and you have to just keep going because the stock changes so quickly. I probably go once a month. I really enjoy looking around the purse and jewelry section and also the home items area. I always leave with a little bit of extra something I didn't know I needed! Haha!

Great selection, great items and great customer service…read more I love all the items! They're such a variety for everyone from Christmas items, birthday items, white elephant gifts, and so much more you're guaranteed to find what you're looking for here

Not a fan of shopping to be honest. Had to get a watch for work and took my time in here. Always a…read moresale happening it seems. Stopped into a Kohl's in Santa Fe but the staff here was much more pleasant. Standard Kohl's. Sort of an empty lot but ample parking. Clean store, fairly new looking I assume. Or maybe it's corporate just keeping things up to date. I REALLY appreciate that. Compared to a Macy's or JC Penny I would select Kohl's every time. Anyway the shelves were stoked. Not a lot of product just skew wif. Bit of a line but it was a tax free pre school weekend in St. Louis so everyone was going crazy. Cashier got me through the process quickly and I left. Set off the alarm but I was told it's ok. Get home to see the safety seal or lock was still on my watch. Never removed. Returned the next few days with a receipt and all set. Thanks.

I don't understand why there is no prices in the Lego section, it's ridiculous! Put the prices on…read morethe items! I ended up bringing 5 legos with me to the front I had to get in line and wait to just ask for the prices I'm so annoyed DO SOMETHING ABOUT THAT! next time I will bring every single Lego item to waste employees time since my time is being wasted . Ridiculous. Put the prices on the legos . Simple.

I took my elderly mom shopping for new shoes here because this brand is one of the best fits for…read moreher feet. We were greeted promptly by Alicia and by the time we left, she was our new friend. She is a gifted salesperson who is helpful without being pushy, kind but not afraid to be honest in advising, and cheerful without being phony. She really knows her stuff and it was so nice to be thoroughly guided in the selection with so many choices and styles. Alicia truly went the extra mile, even having my mom try on one more pair "just to make sure," even after my mom had pretty much made her decision.

Love the comfy shoes and outfits hope you find what you want cuzz this store is fully stockedread more