Went to a wedding over the weekend and was stopped in the food line by a food prep person dressed in a baseball cap with ratty hair sticking out the back side of it and a black colored tennis skirt outfit.. she dumped cheese, lettuce, and tomatoes into the salad bowl and then proceeded to mix it with her hands.. wearing gloves but mixing it on the table where we were supposed to be getting food from. I later found out this was Victoria Brewer. The famous.. owner. I didnt recognize her. How is she even still in business? Disgusting. I passed on the salad. And how about have a backup bowl, or prep at a back table and return the salad bowl.. or use utensils.. this was a classy wedding that Victoria Brewer was unprofessional and maybe no one else was aware of it or noticed but the DJ was getting his salad when she started dumping a bag of cheese on top of everything and swirling tomatoes around with her hands. Her catering is a negative 5 in my book. She is trash. read more

Several months ago we established ahead of time we wanted a venue that would allow us to bring in a caterer & bartender of our own. We found Hidden Hollow and they were wonderful. When interviewing Once Upon A Plate, they confirmed we could supply all liquor & 'rent' a bartender(s) from them. They have their catering license, not just a bartender license. We'd use them for all meals over the (3) days. Victoria was unresponsive. Two weeks prior, Victoria with Once Upon a Plate told us the venue wouldn't allow us to provide the alcohol. This was a lie! We saw the text conversation from the venue & Victoria. At this point, Victoria informed us they had to provide alcohol which would now be 8000! We went with a third party that saved the day 5000 less than this and they were a true pleasure to work with. Once Upon A Plate was to do the rehearsal, reception, day after b-fast/brunch. They were to serve wine/beer for the rehearsal and mimosa's for breakfast. Rehearsal: The food was terrible. The chicken and beef medallions had no sauce, dry, & not what was ordered. The green beans had absolutely no taste. They forgot the salad & said Victoria didn't tell them there was one. Reception: Very stressful ONLY because of the Caterer. They were to be at the venue at 5:00. Per Victoria they left at 3:30? Victoria answered no calls but obviously had her phone since she'd respond to texts. this was typical. Cocktail hour was at 7:00. They didn't show up until 6:20! Victoria text everything was ready & would be set up on time. When guests arrived in the cocktail area, there were NO appetizers. Our coordinator could not get the staff on site to respond to her. The servers simply ignored her!!! One adult and a teenager. Therefore I (MOB) intervened. They had the appetizers with the dinner buffet & said Victoria didn't tell them. They finally moved the food for appetizers after guests stood around for 15 minutes. Thank goodness for Bourbons & Brews mobile bartending. Appetizer's were actually enjoyable but you can't make a meal from jalapeño poppers. For dinner, we were to have a taco bar with chicken, chorizo, & pork. Our first taste test a year ago, they ordered it from a Mexican restaurant & passed it off as their food. We let them take another stab. After the second taste test, we knew exactly what was expected as did Victoria. We couldn't have been more clear & patient. After the head table & first table (35 people) the buffet was completely out of chorizo! more than 100 didn't have access. The pork was fair but not what we taste tested. The chicken was not what we taste tested & guests said it was awful! The chicken not only tasted terrible, it looked disgusting. Kinda like a cat regurgitated it after drinking a V-8. Guacamole? This was cut up avocados & most were brown. Very unappetizing. There was no salsa, only hot sauce. With a taco bar, meat & toppings go on a tortilla correct? In a world using common sense, tortillas would be at the front of the buffet? Originally the servers put it at the end after the meat and toppings. We said to move it. They then put it in the middle AFTER the meat. In what world do you put tortillas after meat or toppings? They then had an attitude when we requested they move it? Leftovers were to be bagged up and weren't. Expectation was set they were to cut the cake & they left!! The coordinator, myself, and a guest were left to cut it & serve it. Nothing like missing some of my daughter's reception. Breakfast: This was to start at 10:30 & they showed up 10:30. Most guests were on time and present. There was NO coffee which was to be provided. The server who showed up with her husband AND child said Victoria didn't tell her? OJ was in individual bottles? They were to serve mimosa's & didn't. Since mama server arrived with her hubby, it would make sense for her to stay & he run out for the coffee. Nope, they all left having a family reunion to get coffee. More than an hr later, they returned when guests were leaving. They left cleaning nothing up. The presentation were foil pans that were bent. The sliders were burnt & uncut. Syrup in single serve containers like you'd give five year olds. I can honestly say, DO NOT use this business unless you have no expectations and accept less than subpar service. The prior reviews of her not showing up concerned me but we thought it was during a difficult time and the bride had a friend that worked for them at one time. Needless to say, prior reviews weren't isolated & we are the fools for discarding them. All other vendors were incredible & tipped well. What concerns me most is all the Google reviews have been removed that clearly painted an accurate picture of this company. The review option now removed from Facebook. It was there a couple months ago. The name Once Upon Plate indicates a fairy tale experience. Unfortunately our food experience did not result in a happy ending. read more

Once Upon A Plate Catering - Sliders - Caterers Near Me - Muncie, Indiana

Needed a event catered reached out to this business if that is what you want to call it. Left several messages, finally got back to me after the event. What a joke!! read more

They say 80 percent of success is just showing up. Someone needs to tell this embarrassment of a catering company because they failed to do even that this past weekend at my brother-in-law's wedding. The company completely ghosted a full venue of wedding goers whose only sin was loving love. This caterer is about as useful as a rusted out '92 Yugo on cinderblocks. If the best ability is availability these guys might as well be in a canoe floating in the Indian Ocean with half an oar and a hotplate with no plug. 1 star is too many for Once Upon a Plate. read more

They were supposed to cater my friends wedding and they were a no show. Left a lot of hungry guests and my friend had to call and get spaghetti ordered at the wedding to deliver. PLUS. They are refusing to refund for 4,000$ deposit read more

Sure wish we had checked Yelp to check reviews before selecting Once Upon a Plate. Wedding - 135 people, fully paid for in advance and the hors D'oeuvres and elegant dinner promised don't show up. You don't want to be scrambling on your special day running to Gordon Foods and ending up with Olive Garden. Thank you Crystal Coop (venue) for saving things! read more

We just attended a wedding last night where they were suppose to cater. They were paid in advance and were a No Show! Brides parents called them and were told they didn't have any of the ingredients to put the appetizers or dinner together! This is not acceptable in any terms but to let down a bridal party and all their guests is outrageous. Needless to say the venue will no longer use them as a preferred vendor! read more

I attended a wedding last night that was supposed to be catered by Once Upon a Plge and they were a NO SHOW! Very disappointing

This business catered my sons wedding and it was terrible. They were late showing up to set up, we're missing some of the food agreed upon, ran out of some food, and did not clean up as agreed in the contract. Just prior to the wedding, the owner would not return phone calls and other messages. She lied about serving alcohol and blamed others for the confusion and then tried to charge an exorbitant price at the last minute knowing to might be difficult that late to find someone else (we did find someone else that was wonderful and much less expensive). Please avoid using Once Upon A Plate for your own sanity. read more

Based off reading reviews, thank goodness I didn't reserve this caterer. From the get go, absolutely no communication skills. Could barely get an email back. Definitely look somewhere else for catering. read more

I guess to define yourself as a caterer you have to actually cater a meal and I'm not sure they are capable of that considering they didn't even show up to a wedding with 130 guests waiting. Disappointing doesn't even cover half of it but it was the wildest display of unprofessionalism I've ever seen. If your considering Once Upon a Plate as your next caterer, I'd have a backup ready to go as they won't even be able to serve the birds outside of your venue. read more

NOT RELIABLE! Our food was to arrive 2 hours before our scheduled event for 75 people. It never came. We repeatedly called Victoria but had to leave messages. It is now 2 days post-event and we still haven't received a courtesy call. Truly unbelievable. Did I mention 75 people? Is this actually a business? BEWARE! If you order from here I recommend an army of friends to help in an emergency situation. read more

When interviewing, OUP, they confirmed we could supply all liquor & we 'rent' a bartender(s) from them. They have their catering license, not just a bartender license. We'd use them for all meals over the (3) days. The owner was unresponsive to the bride over the last several months. Two weeks prior, the owner with OUP told us the venue wouldn't allow us to provide the alcohol? We saw the text conversation from the venue & OUP owner and the only resemblance of a fairytale at this moment was Pinocchio because the owner's nose was growing from her enormous lie. At this point, OUP owner informed us they had to provide alcohol which would now be $8000! We went with a 3rd party bartender for the wedding $5000 less than this and they were a true pleasure to work with. OUP was to do the rehearsal, reception, day after b-fast/brunch. They were to serve wine/beer for the rehearsal and mimosa's for breakfast. Rehearsal: The food was terrible. The beef medallions had no sauce, dry, & not what was ordered, chicken was like eating a shoe, green beans had absolutely no taste. They forgot the salad, they said OUP owner didn't tell them there was one. The dinner rolls were so hard, they'd make better weapons than something to eat. In addition no butter was served with the rolls. Everyone walked away hungry and we were so very disappointed. Reception: Needlessly stressful ONLY because of the Caterer. They were to be at the venue at 5:00. Per OUP owner they left at 3:30? OUP owner answered no calls but obviously had her phone since she'd respond to texts. Cocktail hour was at 7:00. They didn't show up until 6:20 and this is when the MOB and coordinator were at ceremony site. One of the server's from Friday was the main server for Saturday. OUP owner text said everything was ready & would be set up on time. When guests arrived in the cocktail area, there were NO appetizers & this upset the bride thoroughly. Our wedding coordinator could not get the staff on site to respond to move the appetizers. The servers simply ignored her!!! Therefore I (MOB) intervened. They had the appetizers with the dinner buffet & said OUP owner didn't tell them it was separate. They finally moved the appetizers after guests stood around for 15 minutes. Thank goodness for Bourbons & Brews mobile bartending. Finally after pulling teeth, they moved the appetizers. Dinner we were to have a taco bar with chicken, chorizo, & pork. Our first taste test a year ago, they ordered it from a Mexican restaurant & passed it off as their food. We let them take another stab. After the second taste test, we knew exactly what was expected as did OUP owner. We couldn't have been more clear & patient. We had approximately 135 guests however paid for more. After the head table & first table (35 people) the buffet was completely out of chorizo. The pork was fair but not what we taste tested. The chicken was nowhere near what we taste tested & guests said it was awful! The chicken not only tasted terrible, it looked like a cat regurgitated it after drinking a V-8. We were to have guacamole. This was cut up avocados most were brown. Let's discuss the details of the taco bar. Meat & toppings go on a tortilla correct? In a world using common sense, tortillas would be at the front of the buffet? The servers put it at the end after the meat and toppings. We said to move it. They then put it in the middle AFTER the meat? They then had an attitude when we requested they move it? They'd already screwed up the appetizers. No leftovers were bagged up. They were to cut the cake and left!! The coordinator, myself, and a guest were left to cut & serve. Nothing like missing some of my daughter's reception. Breakfast: This was to start at 10:30 & they showed up to start setting up AT 10:30 with most guests on time & present. There was NO coffee which was to be provided. No tea. The server who showed up with her husband & child said OUP owner didn't tell them there was to be coffee? Orange Juice was in individual bottles? They were to serve mimosa's & didn't, however a bartender was paid for. Since mama server arrived with her hubby, it would make sense for her to stay & he run out for the coffee. Nope, they all left having a family reunion & ran back to town to get coffee. An hour later around 11:45 they returned with it when guests were leaving. The cinnamon rolls presented during the taste testing were MIA & pathetic clone of Friday evenings dinner rolls dusted with cinnamon served in their place. Guests literately looked at them with a 'wt*' expression. The bacon was soggy and half cooked. The sliders were burnt & uncut. Syrup in single serve containers like they had at my children's daycare when they were little. The name Once Upon Plate indicates a fairy tale experience. Unfortunately our food experience did not result in 'happily ever after'. read more

We had a terrible experience. Not communicative at all. Lied about their ability to serve liquor that we provide and then tried to stick us with an 8,000 charge for an open bar 2 weeks before our wedding. They didn't bring everything they were supposed to for our rehearsal dinner. The food was terrible and not what I'd tried in the past. They showed up late for the wedding and didn't have hors d'oeuvres set up for cocktail hour and it took me (the bride), the wedding coordinator, and my mom to get them to look for them and put them out. It was half way through cocktail hour by the time they did. They didn't set up the taco bar correctly and ran out of one of the types of meat after the first table went. Which is ridiculous when there were 11 more tables. Showed up late for breakfast the next day, didn't bring coffee, and didn't have a bartender to serve the alcohol we had for brunch. The sliders were literally black they were so burnt. Horrible experience. Still haven't received a refund for the missing food and bartender. Don't go with them if you don't want to have multiple break downs from the stress. read more

ZERO STARS!!!! FIND SOMEONE ELSE!!! It was truly heartbreaking when we ordered from Once Upon A Plate for my grandmothers birthday. We had 70 some people show up with NO FOOD. Despite Victoria leaving us a voicemail confirming our order and that she would be there... she never showed. We didn't receive a courtesy call and she never picked up her phone. Please do not let this happen to you. Victoria, I hope you can fix your business and I hope you don't put this burden on any other families. :( read more

I went to an event recently that was catered by this company. They served salad, rolls, ravioli & some type of chicken alfredo. The chicken was dry and the pasta lacked any sort of flavor. The only decent part of the meal was the salad, which says a lot. read more

NOT professional or reliable; Once upon a Plate did not return calls promptly, owner had an irritated attitude when she did return my calls and then did not deliver the food for my Mother In Laws 90th birthday party without warning. Our party went without the food we thought would be delivered by Once Upon a Plate. Very unprofessional. read more

I had a company event where we had a taco bar and this was a home run! The food was excellent. It came with Beef and chicken, hard and soft shells, fresh cilantro, jalapenos, tomatoes, lettuce, black olives, cheese, rice, corn bread, melted casa cheese, sour cream, guacamole, chips and dip! It also came with the plates and silverware. I would definitely do this again. Thank you for everything! read more